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See what reviewers are saying

Rated 5 out of 5 stars

Nicola Gurevitch-Beacock’s customer services is OUTSTANDING. She has always been helpful, polite and very quick to respond. It is unusual these days to have people who genuinely care or who put in... See more

Company replied

Rated 5 out of 5 stars

Amazing service as always.... I rang with regards to the Kings Coronation on May 6th and whether you were offering boxes (Union Jack) Nicola organised some sample boxes/accessories for me which... See more

Company replied

Rated 5 out of 5 stars

Second time of ordering the Large Hamper boxes from Boxmart. They look really good, nice and sturdy and big enough to hold a couple of bottles of wine and plenty of goodies for our Teams Christmas H... See more

Company replied

Rated 5 out of 5 stars

I’m very happy I chose BoxMart! The boxes arrived quickly, well packaged, and the quality is outstanding. The colors matched exactly what I saw online, and the materials feel strong and professional.... See more

Company details

  1. Packaging Supply Store
  2. Office Supply Store
  3. Packaging Company
  4. Packaging Store

Written by the company

BoxMart are specialists in UK made recyclable packaging - available off the shelf with immediate despatch, or custom made to your specifications. An extensive range of gift, postal and hamper packaging is available with immediate despatch & with next day shipping - in a wide range of sizes and colours. BoxMart also work collaboratively with clients to deliver bespoke packaging solutions tailored to their requirements, using a range of creative constructions, materials and print finishes.


Contact info

4.8

Excellent

TrustScore 5 out of 5

385 reviews

5-star
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How this company uses Trustpilot

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Really easy process

Really easy process. I was kept informed about the delivery time and, when I unfortunately missed it, delivery was made the next day without me having to chase. Pleasant driver too.
The boxes I ordered are exactly what I wanted. Well made and easy to put together. Thank you!

September 1, 2022
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Reply from BoxMart

Hello Susan

Thank you so very much for taking the time to leave such a great review. Fantastic to hear the couriers were able to redeliver so quickly and that everything was such a smooth process for you. Do get in touch if we can help with anything further, our team are always on hand for questions,

Best wishes
BoxMart

Rated 5 out of 5 stars

Very happy

Very happy - fast delivery and the boxes are just as described, will order again

August 30, 2022
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Reply from BoxMart

This is fab to hear Katie, thank you so very much for taking the time to leave such a great review! We are over the moon to hear you are happy with your boxes and speedy delivery. Do get in touch if we can help with anything in the future as we'd love to help!

Bets wishes
BoxMart

Rated 5 out of 5 stars

Great service

Quick delivery, great service and quality. Highly recommend!

August 23, 2022
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Reply from BoxMart

Thank you Lynn for such a lovely review! We're so pleased to hear we ticked all the boxes. Do let us know if you need anything at all in the future, we'd love to help.

Best wishes
BoxMart

Rated 5 out of 5 stars

Couldn't be more helpful!

Couldn't be more helpful! A great company going the extra mile for small businesses. Would absolutely recommend.

August 23, 2022
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Reply from BoxMart

This has absolutely made our day! Thank you so much for taking the time to write such a lovely review, we take great pride in helping our customers from businesses big and small find the right packaging for their needs. Our customer service team is over the moon to hear your comments,

Very best wishes
BoxMart

Rated 5 out of 5 stars

Brilliant customer service via online…

Brilliant customer service via online chat and over the phone plus great products.

August 23, 2022
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Reply from BoxMart

Thank you so much for this great review - we're so pleased to hear our livechat and customer service team were able to help you with your requirements! Do get in touch if we can be of any assistance in the future as we'd love to help!

Best wishes
BoxMart

Rated 5 out of 5 stars
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Reply from BoxMart

Hello Annuta, thank you so much for taking the time to leave us such a great review - we are delighted to hear you are happy with the quality of your boxes and the service our team provided. Do let us know if we can be of any assistance in the future!

Best wishes
BoxMart

Rated 5 out of 5 stars

Very happy with my purchase

Very happy with my purchase. Just wish the top boxes didn’t have flakes all over them as they’ve scuffed the boxes slightly.

August 19, 2022
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Reply from BoxMart

Thank you so much for the 5* review Isabelle, it means an enormous amount to us. I'm a bit concerned about the flakes you mention as that doesn't sound at all right - I'm going to drop you an email now to see if we can resolve that for you, and we'll carry out checks on our stocks of the products you've purchased.

Very best wishes
Claire, BoxMart

Rated 5 out of 5 stars

An Amazing service it was so easy to…

An Amazing service it was so easy to choose correct boxes. I had them on my possession within 2 days of placing the original order. Thank you guys.

July 28, 2022
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Reply from BoxMart

Thank you so much for such a fabulous review. We are so pleased to hear you received your order so quickly. Please dont hesitate to contact us should you need any packaging in the future.

Best wishes
BoxMart

Rated 5 out of 5 stars

Boxes

Good quality boxes have other of products before would recommend.

July 6, 2022
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Reply from BoxMart

Hello Pauline! Thank you so very much for such a great review, we're delighted to hear you are happy with your boxes!

Here if you need us in the future, we love to help!

Best wishes
BoxMart

Rated 5 out of 5 stars

BoxMart are fabulous The Best in…

BoxMart are fabulous The Best the in business for sure , speedy delivery !
Great prices !
But the best thing is on certain products you can mix and match colours of box lids and box bottoms! The Joy !!!
Thank you all at BoxMart !
Keep it up !!
Clive

July 2, 2022
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Reply from BoxMart

Wow Clive! What an absolutely splendid review - thank you so very much for your kind words. The team are over the moon to hear how happy you are with our products, prices and delivery - what more can we ask for?! Do get in touch as any point if you need anything - we love to help our customers, and are always on hand to help guide you.

Best wishes
BoxMart

Rated 5 out of 5 stars

BoxMart customer service representative…

BoxMart customer service representative 'Hannah ' was excellent in providing me with options to help solve my need for a bespoke box with short notice. The box was as described ' Floral letter box ' and superb quality.

Thank you.

July 1, 2022
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Reply from BoxMart

Thank you so much David for your wonderful feedback. I've passed your comments to Hannah and she is delighted to hear you were happy with her service and the boxes we supplied. We love helping people find the right packaging for their needs and we're so pleased we were able to help you out. Do get in touch if you need anything in the future, we're always on hand for questions!

Best wishes
BoxMart

Rated 5 out of 5 stars

The team at Boxmart are awesome

The team at Boxmart are awesome. Great quality of product and a delight to work with.

June 29, 2022
Unprompted review
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Reply from BoxMart

Thank you Henry for such a great review! We love working with you too, it's an absolute pleasure to collaborate with you and your team to create fantastic packaging together.

Best wishes
Team BoxMart

Rated 5 out of 5 stars

They were very helpful with my initial…

They were very helpful with my initial enquiry. Recommended.

June 27, 2022
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Reply from BoxMart

Thank you so much Geoff for your lovely review. I've passed your comments to the customer services team, who are delighted to hear you are happy with their service,

Do get in touch if you need anything, we always love to help!

Best wishes
BoxMart

Rated 5 out of 5 stars

Amazing customer service and super fast…

Amazing customer service and super fast delivery. Thank you - will definitely order from you guys again!

June 25, 2022
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Reply from BoxMart

Thank you so much Emily for such a lovely review! I've passed your comments to the customer service team who are so pleased to hear you were happy with your experience with us. Do get in touch if we can be of any assistance in the future, we'd love to help!

Best wishes
BoxMart

Rated 5 out of 5 stars
BoxMart logo

Reply from BoxMart

Thank you so very much for leaving such a lovely review, we very much appreciate you taking the time to get in touch, and we're delighted to hear you are happy with our service!

Best wishes
BoxMart

Rated 5 out of 5 stars

Fabulous service and very speedy…

Fabulous service and very speedy delivery

June 22, 2022
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Reply from BoxMart

Hi Rebecca! So lovely to hear such great feedback - thank you so very much for taking the time to leave this fabulous review! Do let us know if we can be of any assistance in the future, we always love to help,

Best wishes
BoxMart

Rated 5 out of 5 stars

Had boxes before

Had boxes before from you, they are really great. I use them as hat boxes, think they are much better than the octagonal boxes. Usually have all Ivory, but, this time, I went for an Ivory box and a fuschia lid. Really really pleased with them. Keep up the good work

June 21, 2022
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Reply from BoxMart

Thank you Gillian! What a lovely review - I have passed your comments to the rest of the team here and we're all really pleased to hear how happy you are. Ivory & fuchsia is a gorgeous combination! Do let us know if we can be of any assistance in the future, we'd love to help.

Bets wishes
BoxMart

Rated 5 out of 5 stars

Used BoxMart for a number of years now

Used BoxMart for a number of years now. Product quality is excellent and speed of service fantastic. Can’t fault.

June 4, 2022
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Reply from BoxMart

Hello Claire! Thank you so very much for your review - we are absolutely delighted to count you as one of our customers, and love working with you. Thank you so very much for passing on your comments regarding quality and customer service. The team are so pleased. to hear you are happy!

Shout if you need us in the future - always on hand to help.

Best wishes
BoxMart

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