Box Menswear Reviews 

1,735
TrustScore 4.5 out of 5

4.3

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Review summary

Created with AI, based on recent reviews

Considering 212 reviews, reviewers overwhelmingly had a great experience with this company. Many customers frequently mention that the delivery service is exceptionally fast, ensuring orders arrive promptly and in excellent condition. Consumers are also very satisfied with the overall high quality of the materials, noting that the garments consistently offer a very comfortable and reliable fit for daily wear. However, some reviewers were not happy with sizing inconsistencies across different products, finding certain items much larger or smaller than expected. A few people also experienced frustrating delays when trying to resolve order issues or exchange incorrectly sized items with customer support representatives.

What people talk about most

Product

People report positive experiences with product, highlighting that items are well made with a lovely, soft... See more

Quality

Customers consistently note positive experiences with quality, highlighting that items are well-made and... See more

Order

Consumers find order experiences to be mixed, as opinions vary significantly regarding the process. While... See more

Delivery service

Clients share positive opinions on delivery service, consistently highlighting the fast and efficient... See more

Service

Customers had positive experiences with service, often highlighting prompt delivery, excellent follow-up, and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

WOW ...What can I say but AMAZING,Received my package this morning ,express delivery too. Amazing fit ,Got 6pairs of BOX briefs and they fit perfectly ,amazing quality and great feel on. Cheers fo... See more

Rated 5 out of 5 stars

I've orderd loads from box yea odd ones did not fit quite right but the quality is first class .and I had a problem with wrong size being sent but contacted them eventually they replaced them i can'... See more

Rated 5 out of 5 stars

I will be trying out my Tanga 3.0 Inca briefs under my Boxer swimmers for the beach in Italy in about 4 weeks and am expecting a very positive comfortable results. Ive been using the classic boxers fo... See more

Rated 5 out of 5 stars

I bought 1 pair of briefs in black to go to Rocky horror. They were amazing fit was great and supported all well making me feel more confident. So thus encouraged me to place an order for more. Such u... See more


Company details

  1. Men's Clothing Store
  2. Clothing Store
  3. Clothing Supplier
  4. Swimwear Store
  5. T-Shirt Company
  6. Underwear Store

Written by the company

Box Menswear is a distinctly British brand, offering the highest quality in men’s underwear. We appreciate comfort and quality in equal measures. Our luxurious boxers and briefs are crafted from soft stretch fabric with a distinctive branded elasticated waist band – comfortable, durable and supportive, with a smooth, close fit. Designed and distributed in the UK, Box is a name you can trust.


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

2K reviews

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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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4.3

All reviews

(1,735)

227 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great setvice and quality

Good shipping, discrete packaging.
Quality images on site, quality materials, pics are true to life.

Sizes seem good (I'm XS). Was apprehensive about an item being sized 'XS-S' fitting anyone up to a height of 5'9" (I'm 5'4") but it did still fit properly as hoped.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

I have received my new order within 48…

I have received my new order within 48 hours. I think i am addicted to Box Menswear products. I have bought underwear from them for years. I think the quality and fit are excellent. I even got my work colleague into these products. His Mrs laughed that I bought him a pair of boxers. Their customer service is good as well, the pop letters came off after a machine wash. I just had to email a picture, no quibble from them, they just sent a new pair. Feel free to send me any products you want me to try out. One other thing. The 2 in 1 sports shorts are fantastic. A nice fit and high waist band. Can we have some more colours. Also, can we have some good quality t shirts.

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

My order with Box Menswear was actioned…

My order with Box Menswear was actioned promptly and the items were received just a few days after the order being submitted. Really happy with the underwear I have received great fit and comfortable to wear. Loving the new range of clothes they are offering!

June 16, 2026
Unprompted review
Rated 5 out of 5 stars

The advertising pages on the site are…

The advertising pages on the site are easy to follow with full visuals and product details. This made it easy to select 2 pairs of compression shorts. which I was able to purchase at a reduced price - great value for money. They are a very comfortable fit, just the right size, and perfectly sculptured! I really appreciated that my postage was upgraded to Super Express Shipping at no cost to myself and the parcel arrived the day after I ordered. Excellent service and follow up.

June 9, 2026
Unprompted review
Rated 5 out of 5 stars

I made a mistake...

I masde a mistake in ordering the wrong size of breifs. Warren at cusomer support was quick to act by catching my order, personaly changing the breifs and letting me know it was fixed. These were the breifs I was most excited about wearing, super service 👏🥰

June 5, 2026
Unprompted review
Rated 1 out of 5 stars

Absolutely awful quality

Bought 4 briefs and a jockstrap and I am absolutely disappointed in their quality and fit. Uncomfortable to wear, cheap fabric, wrong sizing, waste of my money. So peed off… and of course can’t be returned.

June 3, 2026
Unprompted review
Rated 5 out of 5 stars

Stylisch, hochwertig und absolut alltagstauglich/Stylish, High Quality & Perfect for Everyday Wear

Ich habe mehrere Boxershorts und zwei Tonal Sets bei BOX Menswear bestellt und bin sehr zufrieden. Die Bestellung verlief problemlos, der Versand war zügig und die Preise fair.

Besonders gefallen mir die hochwertige Verarbeitung und die angenehmen Materialien. Die Kleidung sitzt super und verbindet Alltagstauglichkeit mit einem modernen, selbstbewussten Look. Ich werde definitiv wieder bestellen.
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I ordered several boxer shorts and two tonal sets from BOX Menswear and I’m very satisfied. The ordering process was smooth, shipping was fast, and the prices were fair.

I especially like the high-quality materials and workmanship. The clothing fits great and combines everyday comfort with a confident, stylish look. I will definitely order again.

March 23, 2026
Unprompted review
Rated 5 out of 5 stars

I ordered six pairs along with one of…

I ordered six pairs along with one of the mystery brief + sock bundles, and I’ve been genuinely impressed. Sizing was the first thing I was worried about, but the XL fits me perfectly — I’m usually a 36–38" waist depending on the brand, and these landed exactly where they should.

All the pairs I’ve tried so far feel well‑made and comfortable. The “Minimal” briefs are definitely a different cut compared to standard briefs, but in a good way. They sit lower on the waist and have a slightly higher leg, but they’re not tight or restrictive — just a cleaner, more minimal shape like the name suggests.

The Brazilian Butt Briefs were the wildcard for me. They’re a bit unusual at first, mainly because of the cut at the back, but after a little while you genuinely stop noticing it. Not uncomfortable, just something new to get used to.

Overall, I’m really happy with what I got. Good quality, good fit, and genuinely good value — especially when they’re on sale. I’d happily order again.

May 4, 2026
Unprompted review
Rated 3 out of 5 stars

Received the order in time

Received the order in time. The two shirts were not truly to size, fit but the placement of the pocket is wrong.
Socks, though free are heavy weight, good only for winter. Will hold till then.
As returning the product is a hassle, will not bother but think twice before ordering again

May 12, 2026
Unprompted review
Rated 5 out of 5 stars

Orders a few pairs of briefs and....wow

Orders a few pairs of briefs and....wow
I have always worn boxers as I found briefs too restrictive, but these Box briefs are just the best, fit really well, good quality material, and the mesh variety add that little extra something.
Definitely the best briefs I've ever tried.
Good service too from Box, won't be the last time I order.

May 14, 2026
Unprompted review
Rated 4 out of 5 stars

I got four underwear

I got four underwear, the size fitting was a bit strange, according to the size guide, I got medium, it’s a bit loosen, waist band is right but bottom is not tight enough, the fabrics is great , smooth and feels like skin, very comfortable.

May 2, 2026
Unprompted review

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