WOW ...What can I say but AMAZING,Received my package this morning ,express delivery too. Amazing fit ,Got 6pairs of BOX briefs and they fit perfectly ,amazing quality and great feel on. Cheers fo... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Box Menswear is a distinctly British brand, offering the highest quality in men’s underwear. We appreciate comfort and quality in equal measures. Our luxurious boxers and briefs are crafted from soft stretch fabric with a distinctive branded elasticated waist band – comfortable, durable and supportive, with a smooth, close fit. Designed and distributed in the UK, Box is a name you can trust.
Contact info
L24 1YA, Liverpool, United Kingdom
- support@boxmenswear.com
- www.boxmenswear.com
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Great quality and stylish underwear
Great quality and stylish underwear, never go baggy and always a great fit
Excellent service perfect product…
Excellent service perfect product amazing quality underwear
Always delivers excellence and quality…
Always delivers excellence and quality products that fits the name
Great fit
Great fit and quality. Speedy delivery. Love them, sadly my body doesn't look the same as the models 😭
I took advantage of the recent sale
I took advantage of the recent sale. I bought 4 pairs of briefs in size xs. They fit perfectly. Also the quality is excellent. The order arrived very quickly. Excellent service and products as always
Beautiful underwear
I bought 1 pair of briefs in black to go to Rocky horror. They were amazing fit was great and supported all well making me feel more confident. So thus encouraged me to place an order for more. Such unique colours I wear briefs and hipster type. All amazing fit and quality material. Super fast delivery. And good value. Thank you guys.
Nice underwear but doesn't cover the…
Nice underwear but doesn't cover the bottom as well as it could. Tendency to ride up a little
Good quality
Good quality, very comfortable, great selection, fast delivery and a great deal price wise.
Prompt service
Took advantage of a sale, my order arrived within 48 hours, correctly picked. I bought 4 pairs of briefs, most fit very well and are very comfortable (Size M, I'm 32" waist). Often other brands don't leave much room in the front pouch but these do because of the material. The glide briefs are nice, do ride up at the back a bit but are good for running or sport. The black briefs are great for everyday wear, comfortable.
I placed an order with them
I placed an order with them, but never received it. I have emailed them several times about this, but I have not received any kind of response from them. I am deeply disappointed in Box Menswear and will never place an order with them again. Such a shame.
Aside from the excellent quality of the…
Aside from the excellent quality of the glide briefs I ordered (which feel amazing to the touch), I was also very impressed with the speedy delivery time and, when a pair I ordered was out of stock, the customer service rep, Warren, was very polite and responded very quickly to my emails. He was able to sort for me a different colour and I also got two pairs of socks for free, thanks Warren!
I am very disappointed with my experience with this brand.
I am very disappointed with my experience with this brand.
I ordered an item (order #58598) which turned out to be slightly too small. The product itself is good quality and I was actually happy with it.
However, when I contacted customer service to request a simple exchange (the item was only briefly tried on in clean conditions), my request was refused due to their hygiene policy.
While I can understand such a policy, what I find unacceptable is the lack of flexibility and especially the customer support experience:
* no alternative solution was proposed (no exchange, no store credit, no commercial gesture)
* my follow-up emails were ignored
* the conversation was eventually closed abruptly
In contrast, many well-known brands offer more customer-friendly solutions in similar situations.
This experience left me with the impression that once the purchase is made, customer satisfaction is no longer a priority.
A real shame, because the product itself is good.
Hands down the best underwear brand
Hands down the best underwear brand! Products are fantastic quality and feel great to wear. I have ordered jockstraps, thongs, briefs and boxers which have all been great across the board. I have recently tried the sports shorts which have been just as good . Try Box menswear lads you wont be disappointed!
Box Menswear are fantastic
Box Menswear are fantastic. I’ve ordered several items from them over the years and have always been impressed with the quality — every purchase has been first class. Their customer service is excellent, from the helpful email newsletters to the high standard of the products themselves. The range is great, and it’s nice to see new items being added regularly. A reliable company with consistently high-quality products. Highly recommended. ⭐⭐⭐⭐⭐
This brand is always my go to choice…
This brand is always my go to choice for great quality underwear. I have purchased briefs, jocks, shorts, boxers and vests. Everything I’ve had I’ve been happy with. The fit is great, quality material and everything is easy to care for. I really like how items are packaged when they arrive. Am item was out of stock in a recent order and Warren the guy who emailed me gave me the opportunity to select another item. I chose a replacement and he confirmed the order was changed so quickly. Thank you. Keep doing what you are doing and nice to see a brand like this keeping the human touch
Dont waste your money
Best word to describe this company? Garbage.
Items have an odd flimsy fit that can only be described as cheap. You could buy 2 of an identical item and guaranteed that one item will fit and the other would be 2 sizes off.
Incorrect items get shipped and company refuses to correct mistakes they made. Would appear that the company has poor management and struggling financially if they cant afford to correct orders they process incorrectly.
Never purchased from Box Menswear…
Never purchased from Box Menswear before so after seeing they had a sale I thought I’d give them a go. I purchased the Tonal Briefs #2 & #3. I wasn’t overly impressed with them as the material is like women’s tights material and they were just a bit of a let down. If I’d have paid full price then I would have sent them back from just looking at them!
I purchased the men’s Blue Briefs and they are perfect, the fit, colour and comfort are all spot on.
I have seen some other underwear that I have emailed to get more info before purchasing but a week on and I’ve not had any response.
Very nice and soft fabric
Very nice and soft fabric, fills like velvet and very comfortable!
Good for Gym and Badminton.
I am using the singlets at gym and badminton. And, the singlets helps me the postures i wanted to keep. How I wish you can give a fair discounts because I wanted to buy 3 more.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








