Brake and Service World Reviews 

71
TrustScore 4.5 out of 5

4.5

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Rated 5 out of 5 stars

Brake and Service World were so helpful to me when I needed to replace a rear light. They advised me on the part to order and were extremely patient with my lack of knowledge about cars. I have rarely... See more

Rated 5 out of 5 stars

The team at Brakes and Service world are always very helpful and polite. I took my car in without an appointment which was no problem to them, they sorted my car and I was back out within the hour. Am... See more

Rated 5 out of 5 stars

Our experience has been very positive. They are very helpful and willingly help their customers. Fair pricing and always check with us and quote before any work is undertaken. Some work has been done... See more

Rated 5 out of 5 stars

My partner has been using Amar and his team for several years and recommended I did too and I have no regrets. From reception through to the workshop everyone is friendly and professional. As a woma... See more

Company details

  1. Car Service
  2. Car Repair and Maintenance

Information provided by various external sources

Brake & Service World are a friendly & popular car servicing company with service centres in Luton & Letchworth. We offer a full range of maintenance services including servicing, MOT's, brakes, suspension, aircon, clutch & gearbox replacement. Book yo...


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

71 reviews

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4.5

All reviews

(71)

9 reviews in the last 12 months

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Rated 5 out of 5 stars

Great service and cleanest garage toilet in the county if not country! Haha

I have been taking my car to Trevor, Amar and the team for approximately 10years and I wouldnt chose to go anywhere else. Everyone in the team is always so willing to help, accomodate when I can bring my car in, reasonable prices, great advice, friendly and great service overall.
Highly recommend! And also the cleanest toilet Ive ever seen in any car garage! Haha

June 30, 2021
Unprompted review
Rated 5 out of 5 stars

Was in a bit of a bind this morning

Was in a bit of a bind this morning. Alternator belt snapped and left me stranded in Luton. Having called Halfords, Quickfit and several other local garages with no availability for the day (presumably due to the backlog of MOTs), Brake and Service World gave me the best quote and had my car in for the fix within the hour. Staff were very friendly and helpful and had the car ready within an hour of my arrival, can’t recommend enough!

November 11, 2020
Unprompted review
Rated 5 out of 5 stars

happy driver...i phoned brake and…

happy driver...i phoned brake and service world for a mot as mine had days to go they fitted me in and did the job in the time frame they stated with no hanging about ....no stress and im able to not lose work...will use them again great service.
Thomas

November 5, 2020
Unprompted review
Rated 5 out of 5 stars

Brilliant

Have used this garage for many years now.
Always impeccable customer service from all the staff.
Just had some more work carried out on my vehicle by b & s world, all completed in just a few hours, very reasonable charge, and staff awesome as usual.
I cannot recommend these guys enough!!

April 29, 2020
Unprompted review
Rated 5 out of 5 stars

AN ACT OF KINDNESS !!!!!!!

AN ACT OF KINDNESS !!!!!!!
My tyre was loosing air and needed re-sealing and I went here after work as it was open and near by. When I went to pay the man asked where I worked and because I am a key worker he insisted that he did not want any money for the job. Thank you for kindness shown it is much appreciated.

April 28, 2020
Unprompted review
Rated 5 out of 5 stars

Brake and Service World did great work…

Brake and Service World did great work on my vehicle replacing tyre purchased through Black Circle and also doing work on brakes and wheel alignment. Price competitive. And has parking and clean. pleasant customer waiting facilities. May they continue the good work...

October 2, 2019
Unprompted review
Rated 1 out of 5 stars

Reliable BUT must check MOT details

Although the service was very good they made an error that i did not notice. They recorded my as mileage 1000 less than it was on the dial. I did not see that difference and went on driving but later when I wanted to sell my car, the report identified milage discrepancy and DVLA could not help as they need proof that I don't have. The MOT station suggested their terms & condition of correction in a week's time. Partly it was my responsibility to check details but my hectic life-style and trust on services made me a victim. Now I feel horrible as I have no proof for DVLA and none can guide me. I was not my mistake but the MOT service person's finger slip on the keyboard.
My car is already below 60K mileage and not worth even £1000, why would I bother to change mileage?

Previously wrote:
Very reliable and recommend it. I booked for MOT online £29.95 and they tested all bits and also did change a bulb. Still did not charge me any extra penny. This garage strengthened my faith about honesty and good customer service. They are AA certified and they have decent waiting room with clean toilet. This was my first time to get MOT and now thinking about getting my car service from there. I suggested Mr Amar to work with School of E&T, University of Hertfordshire and benefit from government's degree apprenticeship offer for staff. This is second garage in Luton who served me accordingly. Another garage with similar honest and professional attitude is at 188-190 Leagrave Rd, Luton but parking is a big issue there, hence' I needed another one and I am glad I found this one.
I Love Luton and its Lovely people.

January 2, 2019
Unprompted review

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