Brayleys Cars - Brayley Honda Enfield Reviews 

524
TrustScore 4.5 out of 5

4.6

Great Cambridge Road 660, EN1 3WX Enfield, England, GB


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Rated 5 out of 5 stars

Service provided at Enfield Branch is always very satisfactory and fast. Staff are knowledgeable and helpful. Especially Jennifer, who`s always very welcoming, knows her job very well. She makes whol... See more

Company replied

Rated 5 out of 5 stars

We bought a used Honda Jazz from Brayley Honda Enfield and had a great experience. Shay looked after us throughout and was really attentive, answering all our questions without making us feel rushed.... See more

Company replied

Rated 5 out of 5 stars

Contacted by BRAYLEY Enfield approx a month ago to remind me that my 3rd service & 1st MoT were due. Booked in for the day & time that suited me best. On arrival, friendly & efficient receptionis... See more

Company replied

Rated 5 out of 5 stars

I arrived at 8am, seen by service reception staff straight away, booked in, loan car ready, away by 8.10. Receptionist also gave me details of extended warranty and service plan to peruse. Phone call... See more

Company replied


Company details

  1. Car Dealer
  2. Auto Repair Shop
  3. Used Auto Parts Store
  4. Used Car Dealer

Written by the company

Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.


Contact info

  • Great Cambridge Road 660, EN1 3WX, Enfield, England, United Kingdom

  • 0208 363 8000

4.6

Excellent

TrustScore 4.5 out of 5

524 reviews

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No recent history of asking for reviews

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Replied to 31% of negative reviews

Typically replies within 1 week

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4.6

All reviews

(524)

3,119 reviews in the last 12 months

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Rated 5 out of 5 stars

Great customer experience.

When I brought my car in I was greeted by Jess, who was very friendly and explained what the recall was for.

March 5, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Peter, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 1 out of 5 stars

Did not do what I asked

I requested the tyre pressure monitoring system be repaired. I had previously set the tyre pressures and recalibrated the system several times.
Upon collection, the vehicle was checked and recalibrated. I drove home and the warning lamp illuminated again within two days. It appears the system was reset rather than repaired.
The recall work on the brakes was completed and a new wiper fitted but the vehicle was returned in a state of disrepair and was dirty.

February 25, 2026
Unprompted review
Rated 5 out of 5 stars

Easy to book appointment for service Efficient Friendly Brayleys service

Easy to book appointment for service and MOT. Dealt with by Jenifer on front desk at Enfield showroom when dropping car off who made the process very quick and easy and she ensured I knew the work that was scheduled to be carried out. She also made me aware of the extended warranty option and service contract I could take out. She made it a quick easy and pleasant process. I was dealt with by Jess on collection of the car who again made sure I was aware of the work that was carried out and the recommendations made on the MOT. Again she made it a quick easy and friendly process. I would happily recommend Brayleys Enfield to all Honda vehicle owners.

February 26, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Nicholas, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Helpful desk staff

Jennifer and Jess first point of contact. Very friendly and efficient. Procedures explained simply and clearly. Contact details confirmed and we were notified as soon as the car was available. Very helpful with paperwork and warranty.

February 26, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Lindsey, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 1 out of 5 stars

My vehicle has been with Honda Brayley… on the forecourt for 7 days today

My vehicle has been with Honda Brayley since Wednesday 18th February 2026.
Today is Wednesday 25th 2026.
I am a motability customer my vehicle needs electrical update setting.
I have had no updates from Honda i only know the situation because i have had to call up within the last week as I've been left in limbo.
When i spoke to someone on Wednesday 24th my vehicle wasn't even in the garage it was still on the forecourt.
I've nothing else to say at this point
I've literally been crying as I've also been left without a curtsey car appointments missed and left a prisoner unable to get anywhere with no updates has left me feeling very vulnerable and sad

February 26, 2026
Unprompted review
Rated 5 out of 5 stars

Friendly people and prompt turn around…

Friendly people and prompt turn around for my service, whilst I waited.

February 23, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Dani, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

MOT on car

I had my MOT with Honda. Customer care was excellent! Very polite and helpful. Happy to answer any questions.
If you sit and wait for your car, you can help yourself to tea/coffee.

February 24, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Christine, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

Rated 5 out of 5 stars

Courteous

Courteous, polite and helpful

February 24, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Paulette, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.

Rated 5 out of 5 stars

Very professional job…

Very professional from start to finish for service/MOT, front desk kept me updated throughout the day and even rang next day to make sure all was well.

February 23, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi John, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Fast efficient smooth service

Fast, helpfull and efficient and smooth service
Drop car off at 08:00
I got it back 09:30

February 20, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Phu, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Very professional and smooth experience…

Very professional and smooth experience from start to finish. I just bought a new Honda and traded in my old one, and the whole process was super easy. The team was friendly and made everything straightforward with no pressure. Really happy with how it all went — would definitely recommend!

February 21, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Armand, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Perfect service

Jennifer kept me informed & when I collected the car she went through the invoice with me then took me to my car which was ready, great experience

February 19, 2026
Unprompted review
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Reply from Brayleys Cars - Brayley Honda Enfield

Hi Marina, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 4 out of 5 stars

Great service

Great service, good communication

February 17, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

The reception staff are so polite and…

The reception staff are so polite and helpful. It’s a joy when you arrive and dealt with by the staff. The technicians are also really good and knowledgeable.

February 16, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Mandy, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Nothing is ever a problem at Brayleys…

Nothing is ever a problem at Brayleys in Enfield. Friendly, helpful, professional staff make buying a new car a great experience 👍

February 6, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Philip, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

very friendly and knowledgeable staff…

very friendly and knowledgeable staff especially Richard has been great thorough all the steps

February 9, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Erkan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

I’ve been using Brayleys / Glyn Hopkins…

I’ve been using Brayleys / Glyn Hopkins for many years and Lisa and John have alway made it a pleasurable experience

February 11, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Michael, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!

Rated 5 out of 5 stars

Very good service

Very good service, thank you

February 9, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Pete, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.

Rated 5 out of 5 stars

I had such a brilliant experience at…

I had such a brilliant experience at Brayleys, myself and my husband came on the off chance we might see a car that we could afford, we were so pleasantly surprised by the range that was available and how knowledgeable and supported the staff were. Shae helped us throughout our visit and allow us to see lots of different vehicles which met our needs. We actually ended up being interested in a hybrid car which we had never considered before, but has completely changed the trajectory of our purchase. Shae ensured we were fully informed about all of the different vehicles. Honda has to offer and how these can fit into our lifestyle. Once we had found a car Shae insured it was delivered to the showroom and completely refurbished, it honestly feels like a completely brand-new car and we are so obsessed. I am so pleased with the service we have had and the subsequent check-in is to make sure we are happy with the car and everything is moving smoothly. I have recommended everyone to come and see Shae for their car shopping needs! A true professional with client care at the highest priority. Thank you so much for everything you’ve done for us. We are so grateful.

February 1, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Laura, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!

Rated 5 out of 5 stars

Jennifer always makes it a great visit

Jennifer always makes it a great visit, always friendly and helpful.

February 9, 2026
Unprompted review
Brayleys Cars - Brayley Honda Enfield logo

Reply from Brayleys Cars - Brayley Honda Enfield

Hi Warren, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!

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