Always great service. The annual service of my Honda HR-V was carried out very efficiently. I was very pleased to receive a video showing the condition of the tyres and the underside of my vehicle
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See what reviewers are saying
Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... See more
Company replied
The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... See more
Company replied
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... See more
Company replied
Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, United Kingdom
- 01372 360099
4.6
Excellent
251 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I have been using Brayley Cars to…
I have been using Brayley Cars to service and MOT my Honda for several years. The reception staff are very helpful and friendly, and the mechanics carry out the work to a high standard. The car is always left in excellent condition. Thank you.
September 12, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Helen, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Late notice booking due to breakdown…
Late notice booking due to breakdown handled professionally and courteously by Tina. Repair completed far in advance of expected timeline.
September 4, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great service as usual
Great service as usual. Wouldn't go anywhere else for my Honda service.
September 4, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Andrew, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Car was collected and returned on time…
Car was collected and returned on time and the staff were very polite and the paperwork was all in order.
September 3, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Stavroula, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
A service you can trust
Excellent booking service and in house service from dropping off to picking up. Regular updates by phone on the progress of the work.
Orla and Tina are friendly and helpful.
August 7, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Jane, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Excellent service provided
Excellent service provided! Car picked up on time and returned washed and cleaned!
We were kept informed about what was required and were not pressurised to accept extra work.
We will definatly use them in the future.
July 29, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
I went to Bradley Honda Leatherhead…
I went to Bradley Honda Leatherhead yesterday for changing some parts given I received a letter for recall.
I arrived at 8am as I was told it would be very busy if I arrive later in the morning or afternoon.
I was well received by the staff and I got call from them at around 1pm where everything was fixed and the car was washed a vacuumed!
5 stars services! Thank you!
July 24, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Siu, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Excellent service
Always helpful and informative. My car was serviced and MOT'd, cleaned and ready for me so quickly. Excellent service all round as always
July 22, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Isobel, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Honda Leatherthead
The two ladies t Honda Leatherthead are always a delight to deal with. They are friendly, knowledgeable & helpful.
July 16, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Lizzie, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brayleys Honda
Dealing with Glenn was a pleasure. It is so nice these days to experience great face to face service. He was also always easily available on the phone when needed. Would definitely recommend Brayleys and Honda in general.
June 28, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Keith, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Helpful reception and clear explanations
June 23, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Very helpful ladies on reception
Very helpful ladies on reception
Car was booked in at 8am and the technician was there early to receive it .
Efficient service. Will definitely do the longer drive to Leatherhead to get better service than my local Brayleys who never answer their phone.
June 23, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Helena, Thank you for your review, we are very happy to hear of your positive experience! Please don't hesitate to reach out if there's anything else we can do for you.
Despite another recall on my car after…
Despite another recall on my car after just 8 months of owning the car everything was great by Bradley’s , Leatherhead . Polite staff , prompt call to say the car was ready and car washed when collected
June 2, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Leatherhead Honda comes to the rescue
Orla and Tina at Leatherhead Honda were absolutely amazing in getting my tyre fixed, after discovering a puncture on the day before I was going away for a very precious weekend. They were totally booked up, but somehow managed to fit me in, whilst dispensing max. TLC! Thank you so very much!
May 21, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Antoinette, Thank you very much for your kind words and this wonderful review! We really appreciate it and are delighted to hear how pleased you are with the service provided by Orla and Tina. We look forward to continuing to welcome you into the dealership for many more years.
Recall repair
I booked my Jazz in for a free recall repair. They were quick and efficient and when I picked up the car, they had cleaned it inside and out which was a very welcome and unexpected surprise.
May 21, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great service from beginning to end and…
Great service from beginning to end and the same price as my local garage
May 15, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi David, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Jazz repair
Brayleys at Leatherhead were able to provide a prompt service and completed the repair with minimal delays.
April 2, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Roger, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brayley Leatherhead’s Excellent Servicing
Brayley Leatherhead have provided an excellent servicing of my old Honda every year since 2020. This included a careful home pickup/return facility. Many thanks. Robert.
June 15, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi R.Nobel, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
New car experience
I dealt with Clarence Young who was a very good salesman who listened to what I wanted to buy. However my experience of the back office procedures were not so good. I felt I had to constantly chase up the registration of the car before I could insure it. Questions by email were left unanswered.
March 27, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Derek, Thank you very much for your honest feedback. We are glad that your overall experience was positive but will make note of the areas where improvements can be made, to improve future customer experiences.
Excellent Service
Excellent Service - car was serviced and cleaned. No cost to me as it was fully covered by a service plan.
March 24, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Les, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
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