Always great service. The annual service of my Honda HR-V was carried out very efficiently. I was very pleased to receive a video showing the condition of the tyres and the underside of my vehicle
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See what reviewers are saying
Everything done re service andMOT efficiently. I was informed about all extras that required attention. Video of car care taken. However prefer to receive phone call from Brayley rather than message o... See more
Company replied
The staff were very polite & helpful. The recall service was very thoroughly carried out. It was interesting & informative to see the video of the service afterwards. I was pleased & impressed with my... See more
Company replied
Efficient booking in system, all done in advance online. Very useful video provided of vehicle check, plus itemised list of additional recommended work, including costs, which gave ample time to revie... See more
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Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Barnett Wood Lane 5, KT22 7DL, Leatherhead, England, United Kingdom
- 01372 360099
4.6
Excellent
251 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
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See how their reviews and ratings are sourced, scored, and moderated.
Consistency at all times
From the moment I called to book an appointment the the actual time my car was returned the people at Brayles Leatherhead are polite, helpful, and extremely informative to any questions I asked.
The service they give is 100%
March 21, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Elaine, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Really cared about the customer
Really cared about the customer. Really helpful.
March 20, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Roberta, Thank you so much for taking the time to leave us such a glowing review! We're thrilled to hear that you had a fantastic experience with us. Providing high-quality service and ensuring our customers leave satisfied is our utmost priority.
Recall repair done quickly and car…
Recall repair done quickly and car washed and hoovered which was a nice surprise!
March 19, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Sue, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Very satisfactory.
Good, polite, service team.
Work carried out professionally and as requested.
March 19, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Sarah, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent all round
I bought a well priced low mileage used Honda Jazz from Brayleys in Leatherhead at the end of 2024 - it's going very well after a few months of driving. Everything from arranging a test drive to purchasing the car was handled in a friendly efficient manner by Amanda and her colleagues and it was well worth the effort of driving up from the south coast to test drive & buy the Jazz. Ten out of ten all round.
November 29, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Dave, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
I arrived early and the car was taken…
I arrived early and the car was taken in immediately. Friendly staff
February 19, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Kathleen, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Service and MOT
Collection was on time and i was kept informed of any work needed.
February 13, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Barclay, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Great car great customer service
Purchase of a new car was smooth and efficient. I was kept up to date with progress. Amanda at Honda Leatherhead was friendly, efficient helpful and a pleasure to deal with
February 11, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Hilary, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Car service & MOT
Car service & MOT. My car was collected from my home and delivered back to me on completion of the service. Everything went well with good customer service all round from Bailey’s.
February 5, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Rupert, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Easy and professional
January 30, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Anne, Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Polite staff,prompt and efficient…
Polite staff,prompt and efficient workshop.
January 21, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Thank you for taking the time to leave us this positive rating! Have a wonderful day!
Well what can you great salesay about a good…
Well what can you say about a good service from start to finish. The sales person Amanda was great she talked me all through the sale process and about the condition of the car. Excellent
January 17, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Richard, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
It pays for dealerships to ahve good salespeople
Clarence made all the difference to our experience. He was friendly, knowledgeable, honest and thorough.
January 10, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Yuuichiro, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent Service
Brayleys Service department fixed car under warranty exactly as promised- Excellent!
January 9, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Roy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Fantastic Dealership
We found a car through Honda UK and everything was done over the phone with Clarence and Phil at Brayleys Honda leatherhead. It was so simple, we were kept informed about everything along the way and arranged to collect the car a week later. Upon arrival it was sat ready to go, nice and clean and presented very very well.
Great friendly team.
January 4, 2025
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Danny, Thank you for your kind words and this wonderful review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Superb Service
Needed lights replacing on my old Honda Jazz. Easy to book an appointment, waited whilst it was done within half an hour. Four lights replaced at very reasonable price. Superb service.
December 30, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Kate, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
EXCELLENT
Communication excellent
Pickup and delivery excellent
MOT update excellent
Time taken for service and MOT excellent
Car cleaned inside and out excellent
Ease of payment excellent
Up-selling for minor extras not keen.
December 12, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Margaret, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
My experience with Brayley Cars was…pleasurable, and fruitful.
My experience with Brayley Cars was very brief, but I was extremely impressed with the professional way Amanda dealt with the purchase of my car. She was very personable, patient and helpful, and we reached a deal with which I am very satisfied. I’m hoping to have many years of trouble-free motoring ahead!
December 11, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Rita, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Absolutely delighted with Brayleys Cars
Absolutely delighted with my dealings with Brayleys Cars.
The exercise of buying a new car from them was extremely efficient, and I am more than happy with the car that I have purchased.
The part exchange for my old car was made a simple process by Brayleys managing the whole process.
My thanks to the Sales Manager for making it such an enjoyable experience.
November 26, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Malcolm, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Prompt, speedy and great cleaning.
Prompt, speedy, very courteous. Car was returned absolutely gleaming. Best wash job ever.
November 22, 2024
Unprompted review
Reply from Brayleys Cars - Brayley Honda Leatherhead
Hi Chris, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
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