manager Ben easy to talk too no pressure knowledgeableready with good advice.he steared us to wards a good bargain then helped get us the best deal.
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See what reviewers are saying
Got on very well with Chris on the sales team, very polite, helpful & easy to get on with & not pushy. living over 60miles away made the transaction a little more awkward but all worked out ok. The c... See more
Company replied
Ben Trainor is my sales person. I have bought Mazdas for quite a few years now, because the service I receive from Ben, I always go back to him all the time. He is so knowledgeable, explains ever... See more
Company replied
I met with Paul and went through the paperwork before looking over the car. Paul’s colleague Kevin showed me the main controls and features which was very helpful. Both guys were excellent and clearl... See more
Company replied
Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Barnsdale Drive, MK4 4DD, Westcroft, England, United Kingdom
- 01908 866200
4.4
Excellent
119 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Visited Bradley's Mazda dealership in…
Visited Bradley's Mazda dealership in Milton Keynes. Was served by Jason who showed us around 3 different cars and answered all our questions regarding technical and engine details etc.. We were provided with test drives for a couple of cars we liked and ended up purchasing a Mazda 3 that has been provided to us in superb condition inside and out. Jason is a superb salesman providing us with answers on any questions but never pushing us to purchase was perfect and let us find the right car for us. Best car dealership I have ever been to and will be returning when considering buying our next car. 10 out of 10
November 25, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you for your fantastic review! We're delighted to hear that Jason provided great service and are sure that you'll love your Mazda 3!
Used Mazda
Just purchased a used Mazda. Very pleased with it and Ben was so helpful.
November 6, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your high rating and review - we're pleased that you chose to purchase from us and are delighted that you're enjoying your Mazda.
Very pleased with our new car
We picked up our new CX60 yesterday evening. Ben Trainor, the sales executive was very helpful throughout the entire purchasing process. Excellent advice on car and finance options. Very good knowledge of all the car features. Highly recommend.
October 16, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your great feedback. We are delighted that you chose to purchase your new CX-60 from us and look forward to seeing you in future.
Why have phones if no one answers it
Why have phones if no one answers it , are they all on silent ?
October 10, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Hello Dave, thank you for your review. We're sorry that when you called nobody was available to take your call. For future reference, there is an option to leave a voicemail in order to save holding. Alternatively, please email vicki.oxley@brayleys.co.uk with your requirements. Thank you.
Excellent service.
Excellent service.
The sales executive, Jason, was very helpful and efficient and kept me fully informed during my recent car purchase.
I would recommend this car dealership to other prospective customers.
October 2, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your recommendation, which is very much appreciated. We are delighted that your experience was positive and will convey your kind comments to Jason
Fantastic service
Fantastic service , from ordering to taking delivery of our new car .
Knowledgable and helpful staff .
September 20, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for choosing to purchase from us - your custom is appreciated, along with your great review!
Living in Scotland the deal was done…
Living in Scotland the deal was done over phone with a PX with my Car..Needed a Towbar fitted on the car aswell and a price was given.I told them just to do it..We arrange a time and date for me to picked up..I arrived on that day and everything was done..Top Guys the Branch Manager Ben and also Salesman Jason..100% would recommend to deal with theses Lads and Brayleys as a Company..The drive back home with my new CX60 was awesome..
Thanks Again Lads👍
August 30, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
What a great review - thank you! We're delighted to hear that your purchase experience was positive and that you're enjoying your CX-60. All the very best!
Very helpful and professional
Rob Frost was very helpful and professional. Guiding me through the process of ordering and acquiring a lovely new Mazda. He really understood my requirements.
August 10, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you so much for your high rating! We are very pleased to hear of your positive experience with Rob. We are always more than happy to assist you if anything else comes up. Take care!
Unhelpful,overpriced and can’t use a…
Unhelpful,overpriced and can’t use a phone
July 26, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your review. We're sorry to hear that your displeased with your experience. If you want to provide details so that we can investigate, please email victoria.oxley@brayleys.co.uk Thank you!
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
That's very kind feedback for the team - thank you very much!
Mazda 2 procurement
I've just purchased a Mazda 2 from Brayleys Milton Keynes and was very pleased with the service I received. The salesman Rob Frost was very helpful and professional in the procurement process. Nothing was too much trouble and it was a pleasure to do business with Brayleys. Everything was explained in detail and the car was in prestige condition on collection.
July 21, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for taking time to rate and review your experience so highly. We appreciate you choosing to purchase from us and look forward to seeing you in future.
Excellent Support Rob Frost
Excellent Support Rob Frost
This is my First car Purchase in UK from Brayleys Mazda, Milton Keynes and Rob Frost made the whole process of Purchasing my first car simple and hassle free.
The Customer Service I received from Rob Frost was top notch.
With always a Energetic and Smiley face, showing the car, explaining in detail and arranging "on time" and a Very Clean delivery with all necessary support and service, I am very Happy with Rob Frost Services. I strongly believe I have got my perfect car from Mazda(believe there wont be any issues with the car as it is only 2nd day and so far the car is incredible) and I will be happy to have Future Business with Brayleys Mazda.
Rob Frost is really an asset to Brayleys Mazda.
June 30, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
We're delighted to hear that you received first-class service from Rob; we will convey your kind comments to him. We appreciate your custom and wish you many happy miles of Mazda motoring!
Very well looked after
I recently traded in my Mazda 3 for a nearly new Mazda CX30. I was primarily dealt with Rob Frost who made the whole experience very comfortable. He listened to my thoughts and needs, allowing me to make up my own mind what I wanted. He always made me feel that the customers needs were his main interest, and I came away feeling very well looked after. I am also very pleased with the new car.
June 20, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your great review! We're delighted that your experience was positive and that you're enjoying your CX-30 and will be sure to convey your kind comments to Rob.
Smooth Process
Very smooth process from start to finish, Rob at Mazda, Milton Keynes kept us informed and looked after us thoroughly.
Very happy with the car.
Thank you Rob for making car buying a positive experience.
June 12, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you for your review, we are very happy to hear of your positive experience with Rob! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
My wife and I just bought a car from…
My wife and I just bought a car from Mazda Brayley. The customer service is second to none. The car is amazing and the after sales service is the best we have had over the years. Rob is such a credit to this company. He treats the customers like they matter to him. We highly recommend anyone looking for a car to check with them
May 29, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Rob and the team pride themselves on their customer service, so will be really pleased to receive such praise. Thank you for choosing to purchase from us - and enjoy your car!
Picked up my Renault Arkana today from…
Picked up my Renault Arkana today from Bradley’s Milton Keynes . Top class service from start to finish, Danny Marino was a complete gentleman ,nothing to much trouble. Kept informed all way through the transaction and any request or question dealt with promptly. Would recommend to anyone . Thanks Danny 👍
June 1, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your great review. We're delighted that you chose to purchase your Renault from us and will convey your kind comments to Danny.
Very helpful sales person, who new what he was talking about
The sales person was very helpful and informative
May 27, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
That's great to hear - thank you very much for taking time to rate and review us so highly.
We just picked up a quality used car…
We just picked up a quality used car from Brayley Milton Keynes. The service is second to none. Thank you Rob Frost for making the car buying experience relaxing, trustworthy and friendly. Jim
May 12, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for your kind comments, which we will convey to Rob. We really appreciate your custom and look forward to seeing you in future.
Excellent Service
Ben was really helpful and went above and beyond to give me a great customer experience and advice when buying my new car. I’m super happy and would highly recommend.
April 14, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
Thank you very much for taking time to leave such positive feedback - we're pleased to hear that your experience was positive and look forward to seeing you again.
Excellent experience
Stephen was very polite, knowledgeable and helpful. We were able to take the car for a test drive on our own, whilst we were gone he had looked into all information we had asked him for and was able to share that with us. On the day we picked up the car he was very patient with me when he went through all the buttons and controls.
April 13, 2023
Unprompted review
Reply from Brayleys Cars - Brayley Mazda Milton Keynes
It's great to hear that you were well looked after during your purchase experience. We appreciate your custom, and also your kind comments, which we will share with Stephen.
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