Brayleys Cars - Brayley Nissan Birmingham Reviews 

Brilliant very efficient staff understood my requirements. Have no hesitation in recommending

Very good - friendly and efficient service. Everything explained and clear.

Buying our new car was just so easy, Danielle who delt with us was fantastic
Every step of the way, made it a very easy process. Thanks.

Friendly, efficient and professional.

Picked up my new car on 18th December.
All was ready for a quick hand over as had been arranged. Claire was on hand with all the paperwork completed. Really pleased with the car.

I turned up late due to Xmas traffic. But they still managed to carry out my major service.

They maked everything very easy to understand. All went smoothly for me I was very happy the team of Bradley's Nissan. Many thanks.

I took my car to Brayleys following a safety recall by Nissan. Booked the car in by telephone and very pleased to be told that at my appointment time my car would be checked and rectified while I waited in reception. Sure enough My car was attended to immediately on arrival the work only taking a few minutes.

Thanks to Oliver at Brayley Nissan Birmingham for all his help in getting my car serviced at quickly as possible on 20/10/25. When I booked my appointment, I was told by staff that I had picked the "drop-in" option and not the "set time" option (I had no choice on the online form).

However, when we conveyed this issue to Oliver, he was able to push us forward a couple hours, saving us some waiting time.

As always great service from the staff at Brayleys Nissan Birmingham. I was impressed with the new show room but I wish they had more customer easy access parking. Staff very efficient and welcoming. Thank You.

Excellent service as always, special thanks to Nikki in Service 👍

Always a pleasure to deal with the team from making my booking, reminders of my upcoming booking and great interaction and professionalism on arrival and departure.

Always Great customer service , curtesy car was a great help too,Many thanks,
Peter Field

Having already owned a Qashqui E-Power for 2.5 years I wanted to take advantage of the many financial benefits tha Nissan and Brayley were offering before my contract ran out in January. The facelift and uplift to the engine and infotainment package are very good.
The service I received from Claire was excellent. She was very friendly, welcoming, knowledgeable and very attentive from the minute I walked through the door to delivery of my new vehicle.

This company was fantastic for mobility cars . It took about a week to get my brand new car and clarie haywood was amazing and made everything so easy to do and understand.
Thankyou so much

An easy and stress free service

Friendly professional attitude
Especially Nikki was very helpful as other staff too
Great customer support
Much appreciated
Dr Ismail
Consultant psychiatrist

Friendly and helpful sales person. No issues at all.

A very pleasant all-round experience, everything explained

When I dropped the car off for MOT at 8:00am, I was told that it would not be looked at until at least 2:00pm because people who book to wait take priority. That is ridiculous to me so the young man managed to move me nearer to 12:00pm. Anyway, I left the car and went to catch the bus but it was cold so I went back to pick the car up to drop off and wait later that day. I was told that my MOT would take approximately 45 mins and agreed to bring the car back at 1:00pm.

I brought the car back and waited, and waited, and waited - this was the longest 45 minutes of my life. 2 hours later I was told my car was available, having passed. However, there was an issue with the front tyre that was highlighted when booking the MOT and, to prove the loss of pressure, I did not inflate before dropping off the car.

Prior to bringing the car in, Bralyley representative told me that my tyres were to be done by a different company which was odd but I accepted that fact.

Even though the car passed MOT, I had advisories that both the front tyres had a slow puncture and brakes need replacing as 50% worn. The car indicated only one tyre pressure was falling on a regular basis. The young man that gave me my key and paperwork asked if I wanted to have the work done at Brayleys - BUT I THOUGHT TYRES WERE SUPPOSED TO BE DONE BY ANOTHER COMPANY!

My main reason for the low score was the wait time, the lack of/contradicting information and the fact that they didn't put any air in the tyre that was showing the warning light