The booking procedure, via Chloe, was very easy and straightforward. We were given a time slot for our car service. Laurence in Service Reception was very helpful and welcoming. We waited while to car... See more
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Fabien from Brayleys has been very helpful with ordering my new car, can not fault anything. As i have not driven an automatic car for 10 years he has said he will help me with a drive prior to my c... See more
Company replied
Have used Brayleys for a few years now. Even thought I'd bought from another Nissan dealer previously. Their customer service/service centre was just awful. Wolverhampton was a convenient place, so s... See more
Company replied
I normally have a very good experience with Brayley Nissan Wolverhampton and have been using their services for the best part of 20 years. I am going to have to revisit them soon following a service... See more
Company replied
Company details
Written by the company
Here at Brayleys, we want to ensure your experience with us is enjoyable and hassle-free. Whether you’re browsing our website, chatting to us by phone, or visiting our dealership, it’s our aim to provide you with all the information you need, give impartial advice, and help you secure the right vehicle for you. We’re also here to support you throughout ownership, with servicing and maintenance so you can enjoy a smooth ride mile after mile. Our Managing Director, Paul Brayley, started work as an apprentice automobile technician at the age of 16. He progressed through the ranks, gaining experience at all levels over his 44-year career, and founded Brayleys in 2003. Needless to say, Paul knows the automotive industry inside out, and it’s his dynamic energy and no-compromise approach to customer focus that has enabled Brayleys to expand from its humble beginnings to the successful business of today. Paul strongly believes in bringing family values to the workplace, and Brayleys offers a friendly, caring, responsible and respectful service to all customers, enabling them to trust us with their motoring needs time and again. We are members of the Automotive 30% Club, leading change in diversity, representation and gender balance across the UK automotive retail sector and we are an equal opportunities employer. Our businesses now represent five of the world’s best known automotive brands: Dacia, Honda, Kia, Mazda and Renault. With dealerships across Buckinghamshire, Hertfordshire, Surrey, North London, Essex and Oxfordshire, we are well-placed to meet a diverse range of motoring requirements, from new and used car sales to Motability services and aftercare. We look forward to welcoming you to one of our dealerships, where our friendly staff are waiting to assist.
Contact info
Birmingham Road 41, WV2 3LQ, Wolverhampton, England, United Kingdom
- 01902219603
4.6
Excellent
315 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 31% of negative reviews
Typically replies within 1 week
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Receptionist team very helpful and…
Receptionist team very helpful and efficient, work done on time including extra work required.
July 14, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Alan, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Very good sales person really helpful
Very good sales person really helpful
July 9, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Kevin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
good experience
July 13, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Excellent Customer Service
As a Motability customer there are a lot of additional needs to be considered. At Nissan Brayleys the service is excellent. Fabien in Motability is superb as is Vanessa from Service.
July 2, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Our Nissan Experience
Mark was very helpful and knowledgeable, making our experience truly enjoyable, he always kept us informed along the way. The handover went smoothly apart from one small hiccup but that was soon rectified
June 30, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Robin, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Absolutely brilliant service
Absolutely brilliant service - would like to commend Vanessa who was so helpful and detailed with everything. Excellent customer service
June 29, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Rinette, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Nissan Juke Service
Excellent customer service, consistent reliability and communication provided by staff and management at Brayleys Wolverhampton.Thank you.
June 26, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Joe, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Very smooth felt looked after no fuss…
Very smooth felt looked after no fuss and no unnecessary attempts to upsell
June 15, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Neil, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Brayley Nissan - Service and MOT ....easy!
Very easy from start to finish to book a Service and MOT. Great communication, very helpful staff, greeted well and took control of the process.
The video inspection was clear, no hidden charges. Paying was a breeze and technical know how was clear.
Clear advice given. Would totally highly recommend.
June 24, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Had a fantastic experience purchasing…
Had a fantastic experience purchasing my new aryia from salesman Gino and also help from mark in getting the deal over the line and when I picked it up the bodywork looked like a mirror ! Many thanks for all your help
June 17, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Simon, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Excellent customer service
Excellent customer service, super helpful and polite.
June 12, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Claire, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Great experience
We came here after having a awful experience at (big motoring world) Gino was polite and very professional from our first phone call with him to handing the car over to us. We're very happy with the service we received by him and when it's time to change our 2nd car out we have decided to come here again. Should of come here first! Thank you for a stress free experience.
June 11, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Mark, Thank you for your review. We are very happy we could provide you with a positive experience! If you ever need anything else from us, please feel free to give us a call or stop by. Have a great day!
Brayleys Wolverhampton disappoint again
Visited garage for an annoying rattle with identified location (under warranty), 2nd visit for same issue, nothing done effectively first time.
Arrived at garage and asked if rattle was obvious this morning and I mentioned it is less obvious when weather warm. The Nissan response was “why don’t you bring it back when it’s colder”. This was not particularly helpful after a 50 minute drive to get to the garage for 8.00 am.
I was told to wait and 10 minutes later told they didn’t know where my courtesy car was, but they knew it had a puncture, so would I wait to see if they could sort something out. Having a busy schedule I did not have the time to wait for something that may not materialise and had to leave in my car.
Nissan appears to happily accept sub standard service levels from some of its dealers.
Maybe answer is to “go Chinese”.
June 1, 2026
Unprompted review
Polite and professional
Polite and professional. Jobs done within good time frame.
May 15, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Carol, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Nice and easy throughout
May 19, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Michael, We are very happy we could provide you with a positive experience! We are always more than happy to assist you if anything else comes up. Take care!
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Kenneth, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Good service helped by doing service…
Good service helped by doing service quickly for me
May 13, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Mandy, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi Paul, We are very happy we could provide you with a positive experience! Please let us know if there is anything else we can do for you; we are more than happy to help!
Great customer service
Great customer service. Kept informed during the whole time the vehicle was in
May 5, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Hi JP, Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
Great customer service
Laurence was excellent great customer service advising step by step of what needed doing
A great asset to the company
10/10
May 7, 2026
Unprompted review
Reply from Brayleys Cars - Brayley Nissan Wolverhampton
Thank you for your positive review. We really appreciate it and look forward to welcoming you back into the dealership on your next visit.
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