Breeze House Reviews 

198
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality products. The staff, from sales to installation teams, are frequently highlighted for being professional, polite, knowledgeable, and efficient, ensuring a smooth process from start to finish. Communication is often noted as great, making the entire experience pleasant and well-managed. Reviewers are highly satisfied with the product quality, describing the garden buildings as amazing, sturdy, and beautifully made. Many appreciate the attention to detail and the lasting enjoyment these products bring, making them a valued addition to their homes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their friendliness, helpfulness,... See more

Service

Customers consistently report positive experiences with the service, highlighting excellent communication and... See more

Product

People report positive experiences with product, consistently praising its amazing quality, construction, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was superb. Everything went to plan. The team arrived on time, were very polite, great communication, on time, worked hard and completed the installation very efficiently and quickly. We coul... See more

Company replied

Rated 5 out of 5 stars

This was a very impulsive purchase after a visit to the ideal home show and falling in love with the Breeze House. The sales process was extremely no pressure and pleasurable at all stages. Communic... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Jayne Lewis looked after us at the show site in Leek, explaining everything without any pressure sales, and advised us on all options available. We opted for the Ma... See more

Company replied

Rated 5 out of 5 stars

Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in th... See more

Company replied


Company details

  1. Garden Building Supplier

Written by the company

An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape


Contact info

4.9

Excellent

TrustScore 5 out of 5

198 reviews

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1-star

No recent history of asking for reviews

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4.9

All reviews

(198)

99 reviews in the last 12 months

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Rated 5 out of 5 stars

Excellent service

Excellent service from ordering the Mara Breeze House at Hassocks Garden Centre to the installation. Very pleased, everybody involved was very helpful, the Mara is excellent quality, an outstanding feature in the garden. Many thanks to all concerned *****.

August 8, 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Lynn,

Many thanks for your kind review we are delighted you are enjoying your Mara Breeze House!

We love to see our Breeze House owners photos, if you would be happy to share any, please email: marketing@corblegroup.co.uk

Thank you!

Jess (Marketing)

Rated 5 out of 5 stars

The job was a re-thatch of my Breeze…

The job was a re-thatch of my Breeze gazebo, last done in 2009. Excellent, prompt service all round. All the Staff were pleasant, informed, helpful & efficient. The Thatchers did a lovely job & the gazebo looks as good as new. All the old rubbish was swept up & taken away. Thank goodness it is still possible to have this sort of job done.

July 3, 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Valerie!

There is nothing quite like a refreshed re-thatched roof! Thank you for your kind review. We would love for you to share photos of your new re-thatched Breeze House roof with us! Email: marketing@corblegroup.co.uk

Best wishes,

Jess - Breeze House Marketing

Rated 5 out of 5 stars

Oasis Breeze House

The sales and installation people were exemplary, helpful at all times and the installation was complete in three hours.
Our Oasis Breeze House is the perfect place to sit, read or chat with a nice warm or alcoholic drink.
Thank you guys for the perfect garden solution.

July 7, 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Brynn,

We love that you have been making the little moments big memories in your Breeze House! Thank you for your kind review.

It would be great if you could share a photo of your Breeze House, we love seeing how Breeze House Owners use their gazebos!

Email: marketing@corblegroup.co.uk

Best wishes,

Jess

Rated 5 out of 5 stars

Excellent Customer Service

My wife and I bought a Savannah oval Breeze House. There were some issues, but to their credit, the company rectified them in a very timely manner. Every member of staff who we had dealings with, are a credit to the company. The customer service and after sales has been exemplary.

July 29, 2022
Unprompted review
Breeze House logo

Reply from Breeze House

Hello! Thank you so much for your kind review, we are pleased that our Breeze House team were able to successfully rectify the issues that you had. We hope that you love your new Oval Savannah Breeze House!

Breeze House would love to see any photos that you are willing to share with us of your new Oval Savannah, email: marketing@corblegroup.co.uk

Thank you!

Jess (Breeze House Marketing Team)

Rated 5 out of 5 stars

Excellent

Excellent, can’t fault the process, from start to finish all went very smoothly, Hazel explained everything clearly and precisely, Steve and Jack installed quickly and efficiently, good communication from both the installers and with a good sense of humor. The breeze house is now the feature of the garden and we are looking forward to many enjoyable days using it.

July 16, 2022
Unprompted review
Breeze House logo

Reply from Breeze House

Thank you so much for your kind review, we are pleased you are loving your new Breeze House! Please feel free to get in touch and send us a photograph of your new Breeze House to marketing@corblegroup.co.uk 😊

Rated 5 out of 5 stars

Ordered our Safari at Chelsea flower…

Ordered our Safari at Chelsea flower show lady was very good with us explaining every detail got a date booked for yesterday
Team turned up 4 operatives all very lovely at specified time excellent job all done in about 4 hours to our amazement
No hitches polite and very tidy would recommend this company to anybody and once my friends see it I am sure they will be getting more orders
Thank you everyone at Breeze house super happy

November 18, 2021
Unprompted review
Breeze House logo

Reply from Breeze House

We are so happy that you are loving your new Breeze House and had a pleasant experience with the instillation and our team.

We would love for you to get in touch and send us some photos or videos of your Breeze House. Contact: marketing@corblegroup.co.uk

Rated 5 out of 5 stars

A great job from start to finish.

From the sale, order, confirmation date to complete build they did everything when they said it would done, perfectly. Nice people who acted as a team for an excellent job.

October 8, 2021
Unprompted review
Breeze House logo

Reply from Breeze House

Thanks for the lovely review Bob!

Rated 5 out of 5 stars

3 years later and still great service

A Breeze House, for us was a big investment. Order, supply and fitting was great and we have enjoyed sitting in it immensely. Reported a fault / split that had developed in a wooden side stay. Service was excellent. Replaced without question, promptly by a committed fitter. He told of a new style rubber bungees and clips to hold the covers in place. Received by post within three days. Customer service from day 1 has been excellent.PS For anyone worried about the longevity of the seating covers. They are still as good as day 1.

March 15, 2021
Unprompted review
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Reply from Breeze House

We're so pleased you love your Breeze House a much as we love them! And happy to help anytime.

Rated 5 out of 5 stars

2021 Holiday - With a difference

When you can't go anywhere, the next best thing is a breeze house. Our Safari was delivered and installed on time to our exact specification. The design, look, professionalism and quality of the structure and company is superb and is what sets it off against the competition.
Better than a holiday......

G. Roberts
Leeds

January 25, 2021
Unprompted review
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Reply from Breeze House

Lovely review thank you!!

Rated 1 out of 5 stars

Such poor service!

Four phone calls with a promise each time that someone would call me back, but nothing! The product looks lovely, but they obviously don’t need orders in lockdown!

November 25, 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Mr R Hemsley,

We're truly sorry that your calls haven't been followed up.

We pride ourselves on our high standard of customer service, so I hope that you will be kind enough to email us some details so we can look into what has gone wrong on this occasion.

You can reach us at marketing@corblegroup.co.uk.

Kindest regards,

Rachel Oliver

Marketing & Communications

Rated 5 out of 5 stars

What a Breeze!

We expected the fitters at 8am and they arrived on time and were straight into assembling our Breeze House, no fuss and no hassle. 2.5 hours later off they went to their next job. Hard working and efficient men. No mess and no fuss. Excellent well done! Cant wait to get the heater going to try it out!

November 24, 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Suzanne,

Thank you so much for your glowing 5* review!

Such a beautiful time of year to be taking in all the sights and sounds whilst everyone is holed up indoors. Welcome to the Breeze House family!

Please do keep in touch with us on social media, and make sure to sign up to our Owners Club for access to exclusive content and discounts on accessories: breezehouse.co.uk/owners

Thanks again - take care,

Kelsie
Marketing

Rated 5 out of 5 stars

Absolutely in love with our Safari

Absolutely in love with our Safari - the installation completed in two and half hours was astonishing. Have dined every day outside, for breakfast, lunch and dinner and so happy with our purchase!

August 6, 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Catherine,

Thank you so much for your kind words and five stars!

So glad to hear you've been fully embracing the al fresco lifestyle to the maximum ☀️

Please do keep in touch, and make sure to sign up to our Owners Club for access to exclusive content and discounts on accessories: https://www.breezehouse.co.uk/owners/

Thanks again and take care!

Kind regards,

Kelsie
Marketing

Rated 5 out of 5 stars

Absolutely love it ❤️❤️

July 6, 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Mrs Pascall,

Thank you so much for your kind words!

We're so thrilled to hear you're pleased with your Breeze House and wish you many years of al fresco joy in it :)

Kind regards,

Kelsie
Marketing

Rated 5 out of 5 stars

From ordering to fitting the service we…

From ordering to fitting the service we received was first class.
This has been a great addition to our garden and one we have been able to use during lockdown.

July 2, 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Karen & Bob,

Thank you so much for your lovely review!

Welcome to the Breeze House family 😊

Kind regards,

Kelsie
Marketing

Rated 5 out of 5 stars

Garden Paradise

We purchased our breeze house at the Grand Designs Show in Birningham after looking for some sort of garden house for a while. As soon as I spotted the display I knew I had found it. After purchase we were kept informed of every stage leading up to installation which went very smoothly. Fortunately it was installed 2 weeks before we went into lockdown. The building itself looks stunning and has been constructed to a very high spec. It has been our saviour in these difficult times, serving a multitude of purposes from school, family chill out zone, dining space and music retreat. It has been used every time of the day and night. We have lights, wifi and heating so it's very versatile. It looks stunning and we can honestly say is worth every penny. Only wish we had a bigger garden so I could get another one! Brilliant purchase all round. Top quality product

July 2, 2020
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Sue,

Thank you so much for your kind words!

So glad to hear your Breeze House has been a refuge during lockdown :) It was installed just at the right time, but there for many more years of enjoyment.

Please do keep in touch.

Kind regards,

Kelsie
Marketing

Rated 5 out of 5 stars

Quality & Service

No Reservations, I would recommend this company to anyone

December 5, 2017
Unprompted review
Breeze House logo

Reply from Breeze House

Dear Jayne,

Thank you so much for your 5* review!

We hope your Breeze House continues to bring you joy today.

Kind regards,

Kelsie
Marketing

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