Service was superb. Everything went to plan. The team arrived on time, were very polite, great communication, on time, worked hard and completed the installation very efficiently and quickly. We coul... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape
Contact info
ST13 5RJ, Staffordshire, United Kingdom
- 01538 542083
- communications@breezehouse.co.uk
- www.breezehouse.co.uk
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Extremely Delighted
Cannot tell you how delighted we are - not only with Mark and Callum but with Ambers patience and knowledge and everyone we have dealt with.The quality of the workmanship and Gazebo - Five star plus on all levels. Dave and Margaret W

Reply from Breeze House
We have had a Breeze Savana For over…
We have had a Breeze Savana For over ten years and very happy with the p[product and decided to have a building i.e. a Gazebo over are hot tub, Made contact with Breeze house sales through to installation and must say what Brilliant service from all departments.
What a company and unknown to me during the erection of the building was a company shareholder that to me seems they are brilliant company to ensure they are delivering the best and thank you to all of their staff at Breeze.
Bill Bird

Reply from Breeze House
Fantastic service
During the recent storms some of the cedar tiles on my breeze house were damaged by a bough which fell off a tree. I contacted your company and they quoted for the repair which I accepted and have quickly and efficiently repaired the roof. The service I received was exemplary, I can’t speak highly enough of their after care service. My breeze house was installed in 2017.

Reply from Breeze House
Refurbishment to current standards
This was a full internal upgrade after 15 yrs of use in a different layout. The staff were very helpful in exploring the options for change and a good solution agreed. All the work has been done to my satisfaction on the days that were agreed. Great job!

Reply from Breeze House
Rethatch of Savannah breeze house
After 11 years, the roof needed a rethatch. The two guys turned up at 8am as arranged, temperature was -1C. They worked really hard, did a very good job. The Breeze house is now waterproof again and looking refreshed, and they left the site cleaner and tidier than when they arrived. In fact, it was a breeze.....

Reply from Breeze House
We love our breeze house
We have had a breeze house for almost two years. It is a welcome addition to our garden and is well used by all the family. It is a relaxing place to read, jigsaw, play games - often have friends over for BBQ.
It has survived really well storm Darragh with a done damage to the door canvasses. This has been rapidly and effectively sorted by the team. A great buy

Reply from Breeze House
Great product installed by an…
Great product installed by an experienced and polite team.
Nice company to deal with.

Reply from Breeze House
Great Product Great Customer Service
We are looking forward to having our Breeze House installed at the end of January. Customer service has just been great, no pushy sales staff and time to choose and make sure you get the right one for you. A trip to the factory is a must if you are close enough. Big shout out to Jayne who has really looked after us. Thanks Duncan and Andrea

Reply from Breeze House
Excellent service all round
Excellent service all round from order to installation & aftercare

Reply from Breeze House
Highly recommend Breeze House.
The installation team turned up exactly when promised which meant a very early start for them. Amazing team, extremely professional, polite and well organised. Great banter as well. Left site very clean and tidy and ran through the installation and checked through all loose items provided. The whole experience from initial enquiry to installation was seamless, including head office support.

Reply from Breeze House
My Breeze House is 21 years old
My Breeze House is 21 years old. I arranged to have the floor replaced and new "skirts". The carpenters were very friendly and helpful. The work was done very quickly and rubbish taken away. I am very pleased with the result. I also arranged replacement cushions. Although quite expensive these were delivered with the new "skirts". All very efficient. And I feel that if I have any issues they will respond rapidly.

Reply from Breeze House
Fabulous product and excellent service…
Fabulous product and excellent service from sales, delivery and installation. Cannot fault any aspect.

Reply from Breeze House
Oval Savanna install
We have just had our oval Savannah breeze house installed today, and I must comment on the way that Breeze house from start to finish made it a stress free experience. The 2 lads who installed it, started at 8 am and didn’t stop working for 6 hours solid, they left the site spotless and couldn’t do enough for us, the quality of their work, and the quality of the breeze house are both a credit to your company, Well done, we are very impressed and thanks for everything.

Reply from Breeze House
Brilliant service from beginning to end
Brilliant service from beginning, purchase right through to installation. Good communication from the office, friendly and polite and efficient. Installation team also friendly, experienced and efficient.
Can’t fault them and would highly recommend. Loving my breeze house.

Reply from Breeze House
Very pleased throughout the entire…
Very pleased throughout the entire process from start to finish.
Installation day worked very well, the team arrived early and were very friendly and efficient.

Reply from Breeze House
The roof repair team arrived on time…
The roof repair team arrived on time and completed the instalation of the new roof very efficiently. They also did a very good job clearing up all the debris from the old roof. Many thanks Arrun and Callum.

Reply from Breeze House
Great after sales service
3 years ago I bought an ex display model Breeze House.
One of the canvas and perspex side panels was coming unstitched. I sent a picture to Breeze House who arranged to collect and repair. It was collected and returned 2 days later, but was slightly damaged, so they again picked it up and replaced it with a nearly new one, again, by return.
good old fashioned service. After sales is so important, so I really recommend Breeze House

Reply from Breeze House
Great service & very friendly ppl who…
Great service & very friendly ppl who came to install.

Reply from Breeze House
Lovely people who made a fantastic job…
Lovely people who made a fantastic job of firstly building my summer house and then more recently moving it. Would recommend.

Reply from Breeze House
Professional and friendly service and…
Professional and friendly service and we were delighted with the finished look and how clean and clear the hut was left. Thank you.

Reply from Breeze House
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







