Breeze House Reviews 

197
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Looking at 110 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service and high-quality products. The staff, from sales to installation teams, are frequently highlighted for being professional, polite, knowledgeable, and efficient, ensuring a smooth process from start to finish. Communication is often noted as great, making the entire experience pleasant and well-managed. Reviewers are highly satisfied with the product quality, describing the garden buildings as amazing, sturdy, and beautifully made. Many appreciate the attention to detail and the lasting enjoyment these products bring, making them a valued addition to their homes.

What people talk about most

Staff

Reviewers mention positive feedback about staff, consistently highlighting their friendliness, helpfulness,... See more

Service

Customers consistently report positive experiences with the service, highlighting excellent communication and... See more

Product

People report positive experiences with product, consistently praising its amazing quality, construction, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the high quality of products,... See more

Customer service

Users describe positive interactions with customer service, highlighting excellent communication and... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Service was superb. Everything went to plan. The team arrived on time, were very polite, great communication, on time, worked hard and completed the installation very efficiently and quickly. We coul... See more

Company replied

Rated 5 out of 5 stars

This was a very impulsive purchase after a visit to the ideal home show and falling in love with the Breeze House. The sales process was extremely no pressure and pleasurable at all stages. Communic... See more

Company replied

Rated 5 out of 5 stars

Great service from start to finish, Jayne Lewis looked after us at the show site in Leek, explaining everything without any pressure sales, and advised us on all options available. We opted for the Ma... See more

Company replied

Rated 5 out of 5 stars

Delighted with our Mara Breeze House. Excellent in every respect. Kept well informed by the office and delivered as promised. Installation team Callum and Alex pleasant and polite. Clearly happy in th... See more

Company replied


Company details

  1. Garden Building Supplier

Written by the company

An exclusive range of luxury garden gazebos & thatched garden buildings. Breeze House are the original thatch gazebo creators for the perfect garden escape


Contact info

4.9

Excellent

TrustScore 5 out of 5

197 reviews

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No recent history of asking for reviews

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4.9

All reviews

(197)

98 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Re-thatching Experience

Excellent and tidy job made of re-thatching our Breeze House room. All mess from removal of old roof thoroughly cleared. New roof looks great and waterproof again.

November 25, 2024
Unprompted review
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Reply from Breeze House

Thank you for a great review Donald!

Rated 5 out of 5 stars

Absolutely fantastic service from start…

Absolutely fantastic service from start to finish Great communication from the first telephone conversation to placing my order
Very polite clean and tidy fitters
I would highly recommend Breeze House

November 22, 2024
Unprompted review
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Reply from Breeze House

Thank you for a lovely review and for choosing Breeze House, we hope that you love it as much as we do!

Rated 5 out of 5 stars

I would 100% recommend this company

Once of the best companies I have ever used. Excellent product and superb service from every single member of staff.

November 11, 2024
Unprompted review
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Reply from Breeze House

Thanks for the great review Nicky and for choosing Breeze House!

Rated 5 out of 5 stars

Upgrade

I have just upgraded my Breeze House by having glazed infill sections added. It has been fantastic. From my first telephone contact (with Amber) ot the intsallation today everything has gone according to plan. The installers today could not have been more helpful and the quality of the product is just excellent. If I could have given it more stars I would!! A very happy customer.

October 31, 2024
Unprompted review
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Reply from Breeze House

Thank you for a your review Colin, it really does mean a lot to us! Here's to enjoying your Breeze House all year round with that extra protection from the wintery weather 🥂

Rated 5 out of 5 stars

Breeze House We would highly recommend this product

We would highly recommend this product. It was delivered on time the installation team did a fantastic job. They clearly no there stuff.
The breeze house it’s self is well put together and contains everything you need to entertain family and friends.

October 28, 2024
Unprompted review
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Reply from Breeze House

We hope you enjoy many years of entertaining your family and friends in your Breeze House Estelle. Thank you for the great review.

Rated 5 out of 5 stars

Fantastic product .

Fantastic product very pleased with the service and installation and the smooth running from the agent to breeze houses and the communication between myself and Amber at the headquarters of breeze houses. The two chaps who came to install the product were very very good so thank you too Aaron and Alex for (a) marvellous installation and also to Amber for her help.

October 28, 2024
Unprompted review
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Reply from Breeze House

Thanks for the great review Barry and for choosing Breeze House. Enjoy your time in your gazebo.

Rated 5 out of 5 stars

End to end great service - top quality product and buying experience

We saw the product at Tatton Park show and whilst arriving with no intention to buy anything ended up really interested in a breeze house due to the product and the gentle sales approach of Mark and Kathy. We subsequently ordered and had a site visit to review fabrics. The house was smoothly installed by a polite and efficient team lead by Mark and we are delighted with the final product

October 24, 2024
Unprompted review
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Reply from Breeze House

Thank you for the great review Richard. We hope you make many happy memories in your Breeze House.

Rated 5 out of 5 stars

From start to finish the process has…

From start to finish the process has been seamless. Everyone I have spoken to at Breeze House has been nothing but helpful. Our Mara is also lovely. Highly recommend. Very happy.

October 9, 2024
Unprompted review
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Reply from Breeze House

We're so pleased you're happy with your Mara Kay. Thank you for the lovely review.

Rated 5 out of 5 stars

Top class customer service

Top class customer service. From the initial phone and site enquiries through to installation arrangements, we have experienced the best customer service. Every member of the Breeze team has been knowledgeable and helpful. We received follow up phone calls from senior management to confirm the order and manage expectations of next step. Everything was done when they said it would. I cannot praise the experience of buying our Savannah Oval Breeze house highly enough. It makes me totally confident that the installation will be as efficient and smooth, we can’t wait!

July 15, 2024
Unprompted review
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Reply from Breeze House

Thank you for sharing your experience Anita, we have no doubt that your installation will be just as smooth! We can't wait to see you soon!

Rated 5 out of 5 stars

5* service from start to finish

5* service from start to finish. Can’t praise the team at Breeze House enough and their garden homes are beautifully crafted..we are so very happy with ours and would definitely recommend..from my first meeting to the final arrival date with the Delivery guys who were amazing..thanks for making everything so easy! 👌👌🤩🤩

July 19, 2024
Unprompted review
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Reply from Breeze House

Thank you for your review Angela, we hope that you enjoy your Breeze House for many years to come!

Rated 5 out of 5 stars

My Savannah Breeze house is ten years…

My Savannah Breeze house is ten years old. I love it and think Breeze House is an amazing company,
Amber the sales person was so helpful when I inquired into a backfill and new cushions. It was fitted by Mark and Gus who did a wonderful job just so pleased with it. I have sent pictures to the sales office showing evidence of the quality of work and lovely cushions.

July 16, 2024
Unprompted review
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Reply from Breeze House

Thank you so much for your wonderful review, we're so glad you're enjoying your Breeze House!

Rated 5 out of 5 stars

Very good company

Very good company. I love my Breeze Oasis , ex display model . Everyone was exceptional to work with. Polite and helpful. Everything went as plan. Very
happy with my product,

June 4, 2024
Unprompted review
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Reply from Breeze House

Thank you for your review Liz! We're delighted you're happy with your Breeze House and the service you received!

Rated 5 out of 5 stars

This is how a company should be run.

This is how a company should be run.
From the initial order right the way through to the installation we couldn't fault this very professional company.
The building is exactly what we ordered and the installation team did a first class job, well done everyone and Thank You

June 4, 2024
Unprompted review
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Reply from Breeze House

Norman, thank you for your amazing review. We work hard to make the whole process an experience for our customers. Enjoy your Breeze House!

Rated 5 out of 5 stars

Excellent product

Excellent product, very professional sales people that are confident in the product and friendly head office staff.

June 5, 2024
Unprompted review
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Reply from Breeze House

We're delighted you're happy with your Breeze House Terry and the service you received!

Rated 5 out of 5 stars

Breeze House

Savannah Oval installed today, beautiful product. Great experience from purchase to install. Special thanks to Mark, Sam and Liam today’s install team for providing a first class service. Thank you. Richard

May 21, 2024
Unprompted review
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Reply from Breeze House

Hello Richard! We wish you many happy memories in your new Oval Savannah Breeze House - we are delighted to hear that you had a successful installation. We love to see Breeze House Owner's enjoying their luxury garden gazebos, ff you wish to share with us some photos of your new Oval Savannah please email: marketing@corblegroup.co.uk

Best wishes,

Jess (Marketing)

Rated 5 out of 5 stars

A fantastic experience

The experience from start to finish was fantastic. Staff couldn’t be more helpful at Webbs Garden Centre Cheltenham and ensured that we had lots of information before any decisions were made.

When we received delivery of the breeze house on 12/4/24 we couldn’t have been more pleased. The two men who came to build were the politest and most helpful builders we’ve ever had. They helped guide us to the best place to put the breeze house in the garden and ensured we were happy before they proceeded. They were thorough yet quick in putting the build together.

The actual finish and quality of the breeze house is fantastic. Everything is exactly as expected from way back picking the details and it is all incredible quality. We couldn’t be happier.

April 12, 2024
Unprompted review
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Reply from Breeze House

What a lovely review thanks Jo. We're so pleased you're happy with your Breeze House and the service you had from the team.

Rated 5 out of 5 stars

So far rhe while experience has been…

So far rhe while experience has been excellent from initial contact to explaining the process,awaiting installation and if its as smooth will be 5 stars all the way

August 19, 2023
Unprompted review
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Reply from Breeze House

Hi Mick!

Thank you for your kind review, we can't wait for you to receive your Breeze House!

Best wishes,

Jess

Rated 5 out of 5 stars

Breeze House

Absolutely first class service from ordering to installation. Exceptional quality. Absolutely delighted 😀

August 18, 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hello!

We are pleased that you are delighted with your new Breeze House!

Jess - Marketing Team

Rated 5 out of 5 stars

The new roof.

Having had our Breeze house for something like 10 years the roof needed attention. We had opted for a thatch roof as new knowing it had a limited lifespan. When it came to renewal we bit the bullet and went for a cedar shingle replacement. Not cheap but job done in an hour. Looks much better and the jackdaws don't stand a chance of stripping it!
The guys were on time, quick, tidy and polite. All the waste was removed with no mess left.
Great company to deal with, we highly recommend the products.

July 12, 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Graham! Thank you so much for your kind review, we are pleased you love your new roof!

Jess (Marketing)

Rated 5 out of 5 stars

Excellent service

Excellent service from ordering the Mara Breeze House at Hassocks Garden Centre to the installation. Very pleased, everybody involved was very helpful, the Mara is excellent quality, an outstanding feature in the garden. Many thanks to all concerned *****.

August 8, 2023
Unprompted review
Breeze House logo

Reply from Breeze House

Hi Lynn,

Many thanks for your kind review we are delighted you are enjoying your Mara Breeze House!

We love to see our Breeze House owners photos, if you would be happy to share any, please email: marketing@corblegroup.co.uk

Thank you!

Jess (Marketing)

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