Brelsen Reviews 235

I have just bought an absolutely beautiful pocket watch for my husband on our 40th wedding anniversary. Its absolutely amazing gift to give some one. He loved it, the fine details and message was wonderful. Highly recommended this company

Horrible customer support! I ordered a pocket watch in time for the Holidays to surprise my husband. Not only did it not arrive in time but when I reached out to them (a number of times) they were very slow to respond - took days no matter how I reached out (via email, Facebook, or their website). When they did respond to me it was very limited and not very helpful. My order did not even leave their store until after the Holidays! I will not order from them again.

It came quicker than expected. Got it as a gift for my Son, and he absolutely loves it, it's a beautiful watch, with immaculate attention to detail. If you love beautiful things then this company is for you.

I am very happy with my whole experiance ordering with brelsen comunication was first class and my husband was over the moon with his pocket watch thankyou

BUYER BEWARE!

Not happy with this watch in the slightest. It is made from the cheapest material. The front plastic covering the dial is loose and makes a lot of noise. There are visible fingerprints within the watch. The outside stainless steel casing of the watch is stained and dirty. The front casing does not seal shut properly and leaves a huge gap. I have enquired about a refund and put in a PayPal dispute. This is the furthest thing from a quality product. I am certainly getting every penny back for this horrendous product. Terrible Christmas present.

Please, if you want these watches buy them from AliExpress for a fraction of the price, they are simply cheap Chinese watches. No more than 10 dollars in value max. Definitely not premium or high end. Don't be stupid like me and believe everything they claim on the Brelsen website.

The watch is not even branded, as shown on the website! False advertising! SCAM!

A really nice watch. I got this as a Christmas present for my Father and I'm sure he'll love it

I had great service. Package was delivered fast and in excellent condition.

Nothing bad to say! Beautiful pieces, sure to please the fussiest of people. I am so glad I came across your website.. Thank you so much.

Great product, Awesome service, Fast delivery. Keep up the good work 👍.

This is a beautiful made pocket watch I got for my son for his wedding day .
It arrived quickly well packaged.
Question I had asked , was dealt with a quick response and resolved and answered straight away excellent customer service Thank you so much . I would highly recommend this seller .

Great product at a reasonable price. Authentic old look. Highly recommended

This was a GREAT buying experience in purchasing a very special pocket watch for our grandson. He was so excited he had to wear the watch to school the next day to show his friends. I didn't see an engraving option when I ordered, but also thought it would be fun to have our grandson decide what he wanted on it. I emailed customer service to find out if the watch is engravable, how to go about it, and what to specifically to tell the engravers. I promptly received a reply. We took our grandson on an engraver outing to make his engraving choices and see how it is done. That was followed by lunch and a great outing with our grandson. Thank you for a special time!

Brilliant item and great quality. Comes in a nice presentation box. Bought for my sons 18th and he loved it.

nice watch, sturdy, keeps perfect time, looks great. great price too. Thanks.

Re Brelson mechanical pocket watch.
Quality timepiece. Excellent craftsmanship.
Delighted to have made the purchase.
Easy transaction and delivery time was more than acceptable considering the many current delays in worldwide postal services.

I ordered a nice pocket watch and it arrived within a reasonable period and was much better quality than I expected. Very impressed on all fronts from product to service.
Alex

Love their product. The treatment is so lovely. Not bad timing for international shipping. Can't wait to gift it!