MTech Brentwood Communications Reviews 

185
TrustScore 4 out of 5

4.1

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Rated 5 out of 5 stars

Great service from start to finish - when our school thought about upgrading our current 2-way radio system we got great advice with no pressure to update in the first instance and then through disc... See more

Rated 3 out of 5 stars

Company themselves are very knowledgeable and experienced in their field. However wanted to charge £15 postage for one radio earpiece or said I can come and collect it for free. The postage was extor... See more

Company replied

Rated 4 out of 5 stars

We recently put an order for radios, however no one told us that the person who dealt with our account had changed until I try to contact them. once everything was sorted and Joanna got in touch, serv... See more

Rated 4 out of 5 stars

Everyone I have dealt with has been extremely helpful, and easy to communicate with. Emails were answered in really good time. The questionnaire that was sent beforehand, is a really good idea and... See more

Company details

  1. Telecommunications Service Provider

Written by the company

Two way radios, Audio Visual, Body Cameras and CCTV from MTech Brentwood Communications. For more information on our wide range of communication solition for sale or hire please call - 01245 403520.


Contact info

4.1

Great

TrustScore 4 out of 5

185 reviews

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4.1

All reviews

(185)

3 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchasing 4 radios

I went to find out about hiring some radios with the intention of buying 4, Matt Pink-Gyett and receptionist Kim made us very welcome and explained everything about the radios from range to frequentlys. The company then lent us 4 radio's which worked exactly as we wanted.
Upon returning the radios we purchased 4.
The whole process was seamless and easy, excellent price communication and update.
I would recommend the company and staff with the highest merit.
Thank you Brentwood Communication

December 1, 2023
Unprompted review
MTech Brentwood Communications logo

Reply from MTech Brentwood Communications

Many thanks for taking the time to leave a review. We appreciate your feedback.

Rated 5 out of 5 stars

Fantastic service

Fantastic service! Joshua was very helpful and efficient. Thanks again!

December 19, 2023
Unprompted review
MTech Brentwood Communications logo

Reply from MTech Brentwood Communications

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent customer service

I had a wonderful experience with Brentwood Radios. Their staff went out of their way to accommodate my request for early delivery of spare parts for their excellent marine transceiver before Christmas. I couldn't rate them better!

December 15, 2023
Unprompted review
MTech Brentwood Communications logo

Reply from MTech Brentwood Communications

We appreciate your feedback. Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Excellent products and service from Brentwood

I had the pleasure of engaging with Danny Cooper from Brentwood, and I must say, the experience was exceptional. Danny provided top-notch service and went above and beyond to ensure our business needs were met. His dedication to delivering excellent customer service was truly commendable.

Not only did Danny exhibit professionalism, but the products he provided were also of outstanding quality. His expertise and attention to detail were evident in every interaction. His recommendations were spot on, and the products he offered exceeded our expectations.

Danny's friendly demeanour and willingness to assist made the entire process smooth and enjoyable. I highly recommend Danny Cooper for his exemplary service and the exceptional quality of products he offers. He's a true asset, and I look forward to future business interactions with him and Brentwood team.

November 29, 2023
Unprompted review
MTech Brentwood Communications logo

Reply from MTech Brentwood Communications

Many thanks for taking the time to leave a review.

Rated 5 out of 5 stars

Hi Danny Cooper Thank you for your…

Hi Danny Cooper Thank you for your your quick response to my order .I was very impressed with all of the communication from you and your team . The delivery was fast .The very were well packaged I would definitely recommend you
Keep up the great work and the great service
best regards
mike
UKCEH

November 27, 2023
Unprompted review
Rated 5 out of 5 stars

Good service and products.

Our school purchased 60 radios and Andrew at Brentwood Communications was very helpful. Radios were great, very hardy and good signal. Andrew helped us set up a license and reprogram the radios with the zones and channels we need.
All-round great service and product (Lugra LT5000D)

October 30, 2023
Unprompted review
Rated 5 out of 5 stars

Fantastic service and advice

Fantastic service and advice. We wanted to upgrade from the license-free PMR to a "proper" licensed radios and received solid advice and support from the team at Brentwood, who also handled Ofcom paperwork for us. Overall, a highly recommended, professional, and hassle-free experience. Thanks!

October 18, 2023
Unprompted review
Rated 5 out of 5 stars

Great company, great products!

Used this company to supply radios for a medical team at a professional football club. They we great from the initial conversations all the way to purchase, always looking to go the extra mile to ensure the customer is happy and satisfied with their products.
Danny Cooper was fantastic to liaise with and supply the products, will be keeping his contact details on file in case we need anymore products in the future.

October 10, 2023
Unprompted review
Rated 5 out of 5 stars

Top notch service

Top notch service, Needed new radios that did the job as the old ones we purchased elsewhere didn’t, Chris was very helpful and knowledgeable and very patient as I had lots of questions that needed answering to get the radios for the job. I can highly recommend Brentwood communications and Especially Chris! Well done Chris!

September 15, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent sales team.

Quick, helpful and a pleasure to deal with. Brentwood didn't put a foot wrong.

Special mention for Joanna in the sales team for making everything so easy.

June 29, 2023
Unprompted review
Rated 5 out of 5 stars

First Class Service

Danny (Cooper) was excellent - very patient even when I kept changing my mind as to what model and accessories I wanted quotes for ! Would highly recommend Danny and the team at Brentwood.

June 22, 2023
Unprompted review
Rated 5 out of 5 stars

Very pleased with the process and whilst…

Very pleased with the process and whilst there were a couple of minor issues, Joanna swiftly sorted them for us, and from my perspective, its good to see a company that cares as much about customer satisfaction as they do the initial sale. Will definitely use again!

May 29, 2023
Unprompted review
Rated 4 out of 5 stars

Service got better

We recently put an order for radios, however no one told us that the person who dealt with our account had changed until I try to contact them. once everything was sorted and Joanna got in touch, service was first class as we had to make some changes to the order, but no problem for Joanna. Highly recommend Brentwood and Joanna

May 23, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Great customer service answering all technical questions and done everything possible to get the best quality within our budget.

May 25, 2023
Unprompted review
Rated 5 out of 5 stars

Amazing service

Ordered 4 radios on Tuesday afternoon, Joanna was amazing - she sorted the license, programmed the radios and they were with me Thursday morning. Refreshing service in this age of long deliveries....

May 18, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service and guidance from Danny Cooper at Brentwood Communications with constant friendly communication. Would highly recommend. Thank you

May 11, 2023
Unprompted review

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