The gentleman staff member certainly knows his paints! Very helpful & gave useful advise on what not to choose for the type of room to be decorated. He advised on the process of ordering the pain... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
The gentleman staff member certainly knows his paints! Very helpful & gave useful advise on what not to choose for the type of room to be decorated. He advised on the process of ordering the pain... See more
Company replied
The staff are very helpful at the Bedminster branch. On the two occasions that we've called in and needed some advice they've gone out of their way to help with advice on which products to use. It's g... See more
Company replied
Easy to place an order with next day delivery. Product choice was great and quality of chosen paint (Johnstone’s Perfect Matt) proved excellent. Will definitely use Brewers again.
Company replied
Online ordering very simple, with user friendly website. Arrived undamaged and delivered by a very friendly delivery driver. Product was as expected, as I have used it before and competitively p... See more
Company replied
Written by the company
Trade Deals
Paint
Wallpaper
Woodcare
All Brands
313 St John's Lane, BS3 5AZ, Bedminster, United Kingdom
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
I made a mistake with the order and everyone at the store and also at head office bent over backwards to make sure that we got the right products in time for the dates we needed. Excellent service!
Purchased 5 litres Zinsser exterior allcoat @£108 website shows in stock and available for next day delivery, totally inaccurate on both counts! Finally got my paint over a week later after chasing the branch at least three times! I’d booked time off work to do the job more annoyingly Amazing paint! Shame about the misleading claims on the website!

Reply from Brewers Decorator Centres - Bristol (Bedminster)
All my personal decorating needs met, quickly and conveniently
Given wrong colour paint, mixed after ordering online. Extra journey of 20miles round trip needed

Reply from Brewers Decorator Centres - Bristol (Bedminster)
Ordered on 27/04 and still waiting for delivery 25/05 with no indication of any imminent action. To make things worse I was charged nearly £9 for delivery.
l purchased a Mirka sander from this company, which I yet to use. but I was very happy with this company as it was honest with delivery date will be purchase items from them again.
Comprehensive product range, helpfully and accurately described; user-friendly web site; easy to make purchases on-line; prompt delivery; good customer service.
Order placed but was not forthcoming so time given to solve the impasse but sadly was not solved. Requested refund of monies paid and was executed very promptly for which I thank you
I am a Brewers account holder. Simple order placed on the Web for delivery - which was promised for around 1 week later. No delivery or communication after 1 month. Four attempts to contact the branch resulted in no response. Finally spoke to a staff member who will investigate next week.
Note that an equivalent order placed for collection in Trowbridge was fulfilled in a very fast 3 days1

Reply from Brewers Decorator Centres - Bristol (Bedminster)
Over a week for deliveries of basic items to arrive - which makes it impossible to rely on Brewers to deliver products for me to run my decorating business, and Tool Station is much keener on prices.

Reply from Brewers Decorator Centres - Bristol (Bedminster)
I ordered two pots of paint for collection from my local Brewers. The day before it was due in there was a knock on the door - the paint was delivered to me. Excellent service and will definitely use again.
Quick and easy. Good communication, however the email I received that said my paper had arrived at the Bristol store and was ready for collection really confused me, as I’d arrange for delivery and live a long way from Bristol. A quick phone call and chat with a very nice young man who explained it was a standard email and was due to go out for delivery.
All good 👍
Ordered some wallpaper online, made the mistake of not getting a sample. When I collected from the shop the pattern was much larger than I thought it would be and I didn't like it. Initially I was told I wouldn't be able to return the two unopened rolls but after coming back to shop and speaking to someone else, I could return but had to pay a transport and handling charge. So I got my money back but minus about 30% of original cost, fair enough to pay for transport that was only about five pound. But the handling charge was extortionate. It should be made clear at point of ordering online that you can't return with out penalty. Will not use Brewers again.

Reply from Brewers Decorator Centres - Bristol (Bedminster)
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.