Brewers Decorator Centres - Bristol (Bedminster) Reviews 

106
TrustScore 4.5 out of 5

4.4

313 St John's Lane, BS3 5AZ Bedminster, GB


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Rated 5 out of 5 stars

The gentleman staff member certainly knows his paints! Very helpful & gave useful advise on what not to choose for the type of room to be decorated. He advised on the process of ordering the pain... See more

Company replied

Rated 5 out of 5 stars

The staff are very helpful at the Bedminster branch. On the two occasions that we've called in and needed some advice they've gone out of their way to help with advice on which products to use. It's g... See more

Company replied

Rated 5 out of 5 stars

Easy to place an order with next day delivery. Product choice was great and quality of chosen paint (Johnstone’s Perfect Matt) proved excellent. Will definitely use Brewers again.

Company replied

Rated 5 out of 5 stars

Online ordering very simple, with user friendly website. Arrived undamaged and delivered by a very friendly delivery driver. Product was as expected, as I have used it before and competitively p... See more

Company replied


Company details

  1. Paint Store
  2. Decoration and Interior Design Store
  3. Interior Designer
  4. Wallpaper Store

About Brewers Decorator Centres - Bristol (Bedminster)

Written by the company

funny GIF Trade Deals Paint Wallpaper Woodcare All Brands

Who are Brewers Decorator Centres?

Transform your space with Brewers, your go-to destination for top-tier paint, wallpaper, and woodcare supplies. With over a century of expertise, we cater to DIY enthusiasts, seasoned decorators, and contractors alike. Explore the finest brands across our network of 200+ stores and online.

Contact info

  • 313 St John's Lane, BS3 5AZ, Bedminster, United Kingdom

  • 0117 966 6930

4.4

Excellent

TrustScore 4.5 out of 5

106 reviews

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4.4

All reviews

(106)

2,135 reviews in the last 12 months

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Rated 5 out of 5 stars

I made a mistake with the order and…

I made a mistake with the order and everyone at the store and also at head office bent over backwards to make sure that we got the right products in time for the dates we needed. Excellent service!

July 30, 2021
Rated 1 out of 5 stars

In stock and next day delivery - apparently not!

Purchased 5 litres Zinsser exterior allcoat @£108 website shows in stock and available for next day delivery, totally inaccurate on both counts! Finally got my paint over a week later after chasing the branch at least three times! I’d booked time off work to do the job more annoyingly Amazing paint! Shame about the misleading claims on the website!

July 20, 2021
Brewers Decorator Centres - Bristol (Bedminster) logo

Reply from Brewers Decorator Centres - Bristol (Bedminster)

Thank you for taking the time to leave your feedback. I'm sorry to read that the availability shown on the site did not match that of the store, we do our utmost to ensure stock levels are accurate and will feed this back to the local team to look into.

I'm pleased that you found the Zinsser AllCoat performance to your satisfaction, it is a great product!

Kind regards
Nicky

Rated 1 out of 5 stars

Given wrong colour paint

Given wrong colour paint, mixed after ordering online. Extra journey of 20miles round trip needed

June 25, 2021
Brewers Decorator Centres - Bristol (Bedminster) logo

Reply from Brewers Decorator Centres - Bristol (Bedminster)

Dear Simon
Thank you for taking the time to leave your review, I understand the store have been in touch regarding this.
I hope we can welcome you back to store again soon.
Kind regards
Nicky

Rated 5 out of 5 stars

Good customer service

Comprehensive product range, helpfully and accurately described; user-friendly web site; easy to make purchases on-line; prompt delivery; good customer service.

May 7, 2021
Rated 2 out of 5 stars

Brewers account holder - Customer Service??

I am a Brewers account holder. Simple order placed on the Web for delivery - which was promised for around 1 week later. No delivery or communication after 1 month. Four attempts to contact the branch resulted in no response. Finally spoke to a staff member who will investigate next week.
Note that an equivalent order placed for collection in Trowbridge was fulfilled in a very fast 3 days1

March 20, 2021
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Reply from Brewers Decorator Centres - Bristol (Bedminster)

Dear Paul
Thank you for taking the time to leave your feedback. I'm sorry to hear that this order hasn't been fulfilled as quickly as usual but pleased to learn that the local team are looking into this for you to find out what's happened.
Kind regards
Nicky

Rated 1 out of 5 stars

Over a week for deliveries of basic…

Over a week for deliveries of basic items to arrive - which makes it impossible to rely on Brewers to deliver products for me to run my decorating business, and Tool Station is much keener on prices.

March 19, 2021
Brewers Decorator Centres - Bristol (Bedminster) logo

Reply from Brewers Decorator Centres - Bristol (Bedminster)

Dear Julius
I'm sorry to hear that the delivery for your order was not as quick as expected - we will look into this to find out the reasons behind it and where we can improve.
Thank you for taking time to leave your feedback.
Kind regards
Nicky

Rated 5 out of 5 stars

Excellent service.

I ordered two pots of paint for collection from my local Brewers. The day before it was due in there was a knock on the door - the paint was delivered to me. Excellent service and will definitely use again.

February 19, 2021
Rated 5 out of 5 stars

Quick and easy from a reliable company.

Quick and easy. Good communication, however the email I received that said my paper had arrived at the Bristol store and was ready for collection really confused me, as I’d arrange for delivery and live a long way from Bristol. A quick phone call and chat with a very nice young man who explained it was a standard email and was due to go out for delivery.
All good 👍

February 11, 2021
Rated 1 out of 5 stars

Ordered some wallpaper online

Ordered some wallpaper online, made the mistake of not getting a sample. When I collected from the shop the pattern was much larger than I thought it would be and I didn't like it. Initially I was told I wouldn't be able to return the two unopened rolls but after coming back to shop and speaking to someone else, I could return but had to pay a transport and handling charge. So I got my money back but minus about 30% of original cost, fair enough to pay for transport that was only about five pound. But the handling charge was extortionate. It should be made clear at point of ordering online that you can't return with out penalty. Will not use Brewers again.

August 18, 2020
Unprompted review
Brewers Decorator Centres - Bristol (Bedminster) logo

Reply from Brewers Decorator Centres - Bristol (Bedminster)

Hi Abigail,

Someone from the Bedminster store will be contacting you regarding this.

Kind regards,
Amber

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