Excellent service

Went in looking for a particular car, noticed a different one, looked at it, liked it, test drove it, loved it, bought it.
Great help from salesman Stewart Orr, nothing was a problem and the transaction was so simple & straight forward.
Thanks

Exceptional service from the salesman Darren Galloway made it very simple to purchase our new car will mot hesitate to recommend Bridgend motors

An excellent experience from start to finish and absolutely delighted with the vehicle purchased - communication was excellent throughout from Stewart who was a genuine pleasure to deal with as our point of contact.

Darren Galloway from Bridgend motor group was my advisor & he was absolutely amazing. It took a little while for the car to be sorted not from any fault of his or Bridgend motor group but he responded back and forth with me & helped speed it up however he could. The process was very simple & he made the full sale of the car so easy. Would definitely recommend to anyone who’s looking for a car. He explained everything so well & even looked at other options for me when I didn’t like the initial one till I found the perfect car. Thank you so much again!

Recently purchased my car from Stewart, all delth with by phone and online, when it came to collection he helped to speed up the final MOT and service,as he understood my urgency for the car, he kindly collected my son and I from the train station and made the final process very easy. As it was a Saturday he advised me to pop to the post office first thing Monday to get the car taxed, albeit free tax. He followed this up with a call on Tuesday to check I had indeed taxed the car. I explained that my 3 kids and I had all came down with a respiratory virus and couldn't leave the house. A few hours later I got a text say that he had popped to the local post office himself and taxed the car and wished us all a speedy recovery! Wow...this is what you call going over and above the call of duty! Stewart deserves a pat on the back and some recognition for this kind gesture and excellent service. Sinead and kids

Great experience at Bridgend Irvine Branch. Popped in on the Tuesday for a look around. Sales man Stewart was very helpful on advising the difference between the 2 cars I had liked. He also gave us space and time to discuss my thoughts on the cars with my Daughter. After viewing both cars I was able to make a decision and put a deposit down there and then. Stewart was very informative and gave me all the details I required. Went back down on the Friday to pick up the car. Everything about the service I received was very professional and organized.

Bought a ford fiesta recently at Bridgend Irvine branch from Darren, superb to deal with everything basically through email no unnecessary phone calls like some salesmen, car was all sorted and ready for the time it was meant too and very straightforward process and very polite too deal with, would highly recommend 👍

Absolutely fantastic experience from start to finish. I gave them a call interested in financing a car I had seen on the site, Stewart at irvine centre got right on it, Was so nice managed to get everything sorted ASAP and got my car within 2 days.. The full process was an absolute breeze but that's down to stewart sorting out all the forms almost instantly. Amazing company and in the future I will definitely be going through them. 5* service

Recently bought a car from Bridgend in Irvine, the service from Stewart was top class, told me what I wanted to know and it was all a smooth sale. Will recommend anyone to see Stewart if they are looking for a new car. Brilliant

Recently bought a car from bridgend and had a great experience. I dealt with Stewart who was very helpful and kept me updated on when my car would be ready and what was being done etc. It came with fresh mot, service and 1 year warranty which gave me the peace of mind I was looking for when buying a second hand car. All in all it was an easy hassle free experience and Stewart from sales dealt with me from start to finish and provided a great service, even arranging for me to get a spare key once the sale was completed.
Big thumbs up great experience :)

DO NOT BUY FROM THIS GARAGE ON LINE....

Buying in person is a different experience.

Bought mazda 3 2015 from above garage on line. I did ask for an independent check i.e RAC they said not needed as they have THERE OWN check list. (Thats because they would have found all the issues), so if a garage say they have there own, say you want an independent check.
Once received the car there were lots of issues, they do a 105 point pre sales check where EVERYTHING is ticked as ok. BUT NOT TRUE. Here are just a few: No rear parcel shelf, electric mirror not working, speakers vibrating, all these faults took over 6 months to be resolved as they kept saying not under GUARANTEE but eventually got them repaired. A few days into ok it to the garage and the bottom of the car had terrible rust (probably because its from Scotland), and they have lots of snow causing rust.
When you look at there so called warranty its a joke. It states "Components NOT covered by this Warranty" when you look at the list EVERYTHING IS NOT COVERED!! There is NO LIST OF ITEMS THAT ARE COVERED!!! The warranty is not worth the paper it is written on.

After spending £10,000 for the car, I did not expect to pay more money rectifying the terriable rust, e.g heat shield by disc really rusty almost eaten away and nearly scratching the disc that is just independent of many, so now i have to pay to get this sorted.

So don't buy on line if you do check under tge car better still get independent check. All this really stressed me out, did not expect all this when buying a car and then having to pay more to get it rectified.

Great friendly service from start to finish they do everything for you all you need to do is sign the paperwork would definitely use them again

First-class service; my partner was looking for a more economical car to run. It was a very relaxed experience. We dealt with a gentleman named Darren Galloway.

We test drove the car twice because it needed a new battery, which was replaced before we signed anything. Darren was very accommodating and made my partner feel at ease, especially since she was used to driving an automatic and was nervous about switching back to a manual car.

Any questions my partner had, Darren answered with great knowledge and provided any necessary documentation.

The service was excellent from start to finish, and the car came with a year's warranty despite being seven years old.

If excellent service and assurance are important to you, I would highly recommend Bridgend (Irvine)

Overall the service was good and efficient with quick responses to any questions I had. Car has an outstanding recall and Bridgend have arranged the appointment and are provoking me with a courtesy car while it's in. Did realise after purchase that it was missing the engine cover and contacted them but they would not replace it. Managed to get a replacement myself but it was very annoying and frustrating that they wouldn't consider replacing a missing engine component, whether they consider it to be purely aesthetic or not.

kia sportage purchased at Bridgend Motor Group Irvine from Darren Galloway. Darren was very knowledgeable, polite and well mannered. He kept me informed throughout all the stages of the buying and collection. Would recommend Bridgend Group for your next car. All the staff there were very helpful.

Recent purchase of a Kia Sportage from Darren Galloway at Bridgend Motor Group Irvine. Purchase was smooth and seamless. Dealing with a knowledgeable, polite and well manner young man.
The buying process and collection was handled very efficiently, and all the team at Irvine were helpful. Would recommend this motor group when looking for your next car.