Bridgend Motor Group - Irvine Outlet Reviews 

155
TrustScore 4.5 out of 5

4.7

East Road 77, KA12 0AA Irvine, Scotland, GB


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Rated 5 out of 5 stars

Excellent experience at Bridgend Irvine. Friendly and helpful advice from Stewart when choosing a car. Smooth and easy paperwork completion and great after sales care. Very happy customer.

Rated 5 out of 5 stars

I was dreading going car shopping with my teenage daughter (very particular likes/dislikes 😳) but Stewart put us completely at ease. He was patient, friendly, in no way pushy and I felt he genuinely... See more

Rated 5 out of 5 stars

Left to peruse vehicles with no sales pressure from salesman. Information on vehicle I chose was helpful in making choice. Purchasing process explained fully, and any little things I picked up on insp... See more

Rated 5 out of 5 stars

Superb experience! All very friendly staff that are so attentive and quick to respond to queries. Such fair prices too. Received car yesterday and very happy. Thanks Darren, such a friendly and polite... See more


Company details

  1. Used Car Dealer
  2. Auto Body Shop
  3. Car Dealer
  4. Car Repair and Maintenance

About Bridgend Motor Group - Irvine Outlet

Written by the company

Shop Now

USED CARS USED COMMERCIALS USED WAV's

  • Over 1200 Quality Used Vehicles In Stock
  • Reserve any vehicle online for £99
  • Build your own deal
  • 105 Point Pre-Sales Check
  • HPI & VOSA mileage checked & clear.
  • Up to 12 months Warranty included
  • No Admin Fees

CONTACT US VISIT OUR WEBSITE

Driving Ayrshire forward since 1930

At Bridgend Motor Group we are proud to celebrate over 90 years investing in Ayrshire. From small beginnings, we’re still a family-owned firm, now with over 240 local employees, and 7 branches covering North, South & East Ayrshire.

Bridgend Motor Group now comprises thirteen departments whose operations encompass used car sales, used commercial vehicle sales, service, maintenance, MOT and accident repair. The company is still family owned and run with many members of the McLaughlan family in key positions. Now with some of the 4th generation working in the business. We have over 200 local employees many of whom have been with the company in excess of 10 years and some for more than 30 years! A family owned company, renowned for its excellent quality of service.

Make Bridgend Motor Group the first choice for your next car.



Contact info

  • East Road 77, KA12 0AA, Irvine, Scotland, United Kingdom

  • 01294 275421

4.7

Excellent

TrustScore 4.5 out of 5

155 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 17% of negative reviews

Typically replies within 1 week

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4.7

All reviews

(155)

404 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Darren was excellent

Darren was excellent, I was waiting on insurance money coming through ,and he made my experience of buy another car very easy .

September 13, 2023
Unprompted review
Rated 5 out of 5 stars

Vauxhall insignia…

I recently purchased a new car from Bridgend in Irvine and would not hesitate in buying another one from them. My sales assistant Darren was fantastic from start to finish. He kept me updated at every step of the process. He made the car buying experience easy and stress less. Thanks everyone at Bridgend Irvine😊

September 5, 2023
Unprompted review
Rated 5 out of 5 stars

Would recommend and use this Outlet again

Jordan Kennedy was the staff member who sold me my car. His communication was friendly, honest and clear. He was extremely helpful and informative. I have the utmost respect for him not being the a-typical pushy salesman. He listened to what I was needing and looking for and even let me try fitting my pram in the car so I was sure it would fit. Explained the process of purchasing clearly for me and was happy to work round my schedule to move forward with the purchase and pick up. The icing on the cake from him and another member of staff was helping me get my car home, happily stepped up to make the process easier for me. Excellent customer service and I will definitely be back in years to come when the time comes to purchase another vehicle and would recommend. Many thanks!

August 25, 2023
Unprompted review
Rated 5 out of 5 stars

Darren

Darren, your Sales Representative, was very helpful with test drive, arranging road tax and other paperwork. He also went over all the controls, with which I was unfamiliar as my old car is 32 yrs old.

August 16, 2023
Bridgend Motor Group - Irvine Outlet logo

Reply from Bridgend Motor Group - Irvine Outlet

Thanks so much for taking the time to leave us a 5-star rating – it’s much appreciated!

Rated 5 out of 5 stars

Well done Bridgend Irvine

Well done Bridgend Irvine
Jordan was very professional from the smooth test drive to our purchase a week later. He kept me update on the mot and service prior to collection and also made me some new plate for my private number

July 11, 2023
Rated 5 out of 5 stars

Fantastic service from Craig,Craig kept…

Fantastic service from Craig,Craig kept us updated with everything that was happening with car and was so helpful when we were choosing car that was best suited to our needs,will differentiate telling people about our wonderful experience we had at garage.

August 21, 2023
Unprompted review
Rated 5 out of 5 stars

No pressure selling

I was given the keys of the car I was interested in and left to check it over, the salesman Darren Galloway then asked if I had any worries about the car,I told him the back door looked badly painted he said if I wanted the car he would have it repainted which he did the whole time I was there there was no.pressure on me to 3buy

July 20, 2023
Rated 4 out of 5 stars

Pretty good experience.

Pretty good experience.

Sales agent Darren Galloway was great, unfortunately he was off the day of collection. The person filling in for him kind of left me with the car and once confirmed that the sale was complete I was handed the single key which was a shame as I was not made aware of the missing spare key. Also the car was left with barely any fuel in it, would of been nice to bill me £20 so I could have some fuel to drive home. But they were kind enough to point me in the direction of a petrol station. Overall Darren handled everything really well just a shame the collection day was a bit messy.

August 8, 2023

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