Bring A Trailer Reviews 

151
•
TrustScore 1.5 out of 5

1.3

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Review summary

Created with AI, based on recent reviews

Considering 46 reviews, most reviewers were let down by their experience overall. Consumers frequently purchased cars that had unexpected mechanical failures, structural wear, and unaddressed issues upon arrival. Buyers expressed strong frustration with high platform fees and a perceived lack of protection against problematic listings. Some reviewers were not happy with the customer support department, noting that staff members were completely impossible to reach by phone and ignored messages. People additionally described tedious listing procedures, prolonged communication delays, and problematic auction rules that left many participants struggling to complete transactions.

What people talk about most

Product

Reviewers highlight negative aspects of product, reporting that purchased vehicles arrived with severe,... See more

Website

Reviewers mention negative feedback about the website, expressing dissatisfaction with account moderation,... See more

Price

Customers consistently note negative experiences with price, expressing widespread dissatisfaction over... See more

Customer service

People report negative experiences with customer service, expressing deep frustration over prolonged delays... See more

Service

Clients share negative opinions on service, noting that getting assistance feels impossible and communication... See more

Reviews shaping this summary

Rated 1 out of 5 stars

No seller support whatsoever. Also, there are the Trolls who disparage your vehicle and place low bids with no intention of winning/buying anything. I would place my experience with BAT in the categor... See more

Rated 1 out of 5 stars

No representation from BaT. Purchased at 1978 F250 that was terribly misrepresented. Rust, no E breaks, bed not attached, some sort of weird coating wiped on paint, I thought BaT was supposed to ve... See more

Rated 1 out of 5 stars

Scam website, you have zero protection. They block all helpful comments from people about condition of the vehicle that may help you to avoid mistakes. They only carried that seller gets top price.

Rated 1 out of 5 stars

No explanation why I could not list with them. Customer service is the worst I have ever seen. Customer follow up is terrible. I have never left a bad review on a company in my life but this definitel... See more


Company details


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1.3

Bad

TrustScore 1.5 out of 5

151 reviews

5-star
4-star
3-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 4% of negative reviews

Typically replies within 1 week

How this company uses Trustpilot

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1.3

All reviews

(151)

47 reviews in the last 12 months

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Rated 1 out of 5 stars

Be very careful

Be very careful! Bring a Trailer charges $2000 plus 5% sales fee for their white glove service and it’s not what you think. I heard about BaT several years ago at a car show. After subscribing (you can’t remove your credit card) I thought why not try it. It took two weeks for them to approve my $2k listing. Each email with my assistant took 1-3 days for a reply and 4 days if I emailed on a Thursday. Your photo listing will only appear the 1st day and last day of the auction. I was never able to speak to a person even after numerous requests. Also my so-called assistant took two vacations during my processing period. It took 90 days (yes 90 days) until my car went live at their auction. My assistant really was never helpful. He didn’t seem to care and only answered my questions according to their script. It was a very long and painful experience. Under NO conditions will I ever list anything with BaT again.

December 5, 2022
Unprompted review
Rated 1 out of 5 stars

Show quality Mustang

Show quality Mustang. Sent me a lame generic excuse not to run the ad. BAT, another Supercharged 2012 Ford Mustang GT 6-Speed listed with 69,000 miles........oh wait! Magazine Car! LAME! Sold for 39k? The car was literally scratched up in multiple seller photos, heavy seat wear etc. Seller displayed the defect photos. Another "Galpin" car with over 80k miles listed on BAT, sold 29k. My car - One tiny door scratch on this car, 3mm, and a show quality build. NEW Recaro seats over 65k invested. Lame! Nicest one in the US right now that is not supercharged etc. 1 owner & under 24,000 miles! BAT never called. Promised 3 days. I would have worked with them. Bad experience.

September 21, 2022
Unprompted review
Rated 5 out of 5 stars

This is an excellent auction site to…

This is an excellent auction site to sell classic and high end cars. They are very professional and the whole experience from start to finish is awesome. We even arranged for a professional photographer to take photos of the car. My classic car sold within 7 days. The selling experience went well. I would recommend people use this website!

April 17, 2022
Unprompted review
Rated 5 out of 5 stars

For the true car enthusiast

This site is informative and fun to read. If you are looking for a car or just like to see what is out there you must check out bring a trailer. Good reviews and real world values for rare cars that are fun to drive.

December 17, 2014
Unprompted review
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