I bought the maxi ex24 about 12 months ago and it cost an absolutely stupid amount of money ($700) but I decided to buy it because I thought it would be quality! The aut water pump turned in the w... See more
Company replied
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I bought the maxi ex24 about 12 months ago and it cost an absolutely stupid amount of money ($700) but I decided to buy it because I thought it would be quality! The aut water pump turned in the w... See more
Company replied
The Hen automatic door opener is such great value , especially compared with similar products. So simple to install & the LED lights indicating open, shut or low battery is a bonus. An update on the... See more
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My Brinsea eco mini 2 had temperatures thar fluctuated wildly between 97 f and 107 f. I always wanted one of your incubators since I got into raising chickens. The last two days have been a horrible... See more
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I cannot praise Brinsea high enough. Their products are well designed and well built and the ladies in the office (namely Juliette and Emily) sort out any problems, going above and beyond. During rece... See more
Company replied
Brinsea Products Ltd manufacture a range of world leading egg incubators, bird breeding and poultry products in North Somerset in the UK. With over 50 distributors worldwide and more patents than all other egg incubator manufacturers combined Brinsea lead the way. Brinsea also manufacture TLC Intensive Care Units for small animals which are used by rescues and wildlife rehabilitators around the world. All products are made in Great Britain and come with a 3-year guarantee when registered online.
Brinsea Products Ltd, 32-33 Buckingham Road, Weston Industrial Estate, Weston-super-Mare, North Somerset, BS24 9BG, Weston-super-Mare, United Kingdom
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A chance to survive. The circuit board in my Brinsea Mini 11 eco, incubator 1, failed recently. Possibly due to a power surge when had a power cut. Eggs were on their 7th day. Heated up incubator 2 and moved across. Had more eggs ready to set. People had requested ducklings from me. Brinsea very understanding and helpful.. Phoned me after exchanging emails. Relevant part posted 1st class, enabling my incubator to be repaired so new eggs could be set. They could have not done more. Marion L Stapleton Harley PUDDLES AND PALS.

Reply from Brinsea Products Ltd
I cannot praise Brinsea high enough. Their products are well designed and well built and the ladies in the office (namely Juliette and Emily) sort out any problems, going above and beyond. During recent lockdown, they arranged for the collection and return of my five year old incubator which had developed a problem from my home at just cost price. It was duly put right and returned in about a week in total. Brinsea is a big company but with the heart and soul of a family business.

Reply from Brinsea Products Ltd
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