I've used Britannia twice now over the last couple of years and cannot recommend their service enough! In particular, Jack has been amazing, so ask for him! Always super helpful, and Britannia has del... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
Britannia Car Leasing - A UK based personal car finance specialists focused on providing excellent customer service.
Contact info
Britannia Car Leasing Ltd, SK11 0LR, Macclesfield, United Kingdom
- 0161 440 7272
- ben@britanniacarfinance.co.uk
- www.britanniacarfinance.co.uk
Asks customers to review
This company invites their customers to review, whether positive or negative
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Charlie, thank you for sorting my new BMW
We found the special offer for BMW i5 in the weekly marketing email from Britannia Car Leasing, realising that it was a stonking deal, immediately jumped at the opportunity to get new company cars. We spoke to Charlie, who immediately set the wheels in motion, and got our cars on order. Thank you so much for making the process straight forward and easy. Absolutely love my new car
Matt at Britannia Car Leasing
When arranging the PCH for our new car, Matt was very helpful, and knowledgeable. He clearly explained the full process and guided us through it from beginning to end with great professionalism and courtesy.
Straight Forward Great experience
Easy , straight forward, black and white numbers and car came on time. Great communication throughout the wait for the car being delivered. First lease and would definitely do again! Recommend to friends - thanks Jack
Always professional
Spam emails
Multiple spam emails per week, despite not registering with their business, looking at their website or having any interest in leasing a car. I thought it was illegal to add people to a mailing list without permission.
Stuart was excellent
Stuart was excellent. Extremely knowledgeable and informative. The advice was always relevant - and the recommendations were tailored to the brief. Importantly, I was given options and opportunities - with detailed commentary and always a chance to speak via phone. Stuart was attentive and readily available. Overall - a positive and smooth process. Very much appreciated.
Great Communications.
I had nearly completed my PCP with another well know leasing compnay, one which I had used twice before. Within 24 hours having sent my requirements to Britannia Car Leasing I had received a reply, started my order, including finance checks, all on line quick and easey to follow. My point of contact Mathew was an excellent communicator and the whole process was effortless.
Great communications from Jack
Great communications from Jack. all seemed to go very smoothly after he found me a better deal than other quotes i was getting. good job.
Great Service from Matt at Britannia
Great Service from Matt at Britannia. He kept us informed throughout the process and assisted us in achieving what we needed at competitive rates.
Matt went out of his way to arrange…
Matt went out of his way to arrange finance for me,he was very helpful and went the extra mile.
Matt was very helpful
Matt was very helpful and answered any questions I had, very quickly. I was always kept updated and overall very pleased.
I would thoroughly recommend Britannia…
I would thoroughly recommend Britannia Leasing.
Having just used them for the first time I am suitably impressed with their excellent customer service.
Ben Chatterton has made my first leasing arrangement a pleasure !
Britannia Car Leasing
Ben, dealt with me throughout the process and was always engaged and helpful, promptly dealing with any little query that I raised. The whole process from enquiry to delivery went without a hitch.
Spam Spam Spam - Go away!
At no point have I ever used my work email address to sign up for any form of car leasing. Why am I receiving marketing emails once a week?
Great Service from start to finish
Great Service from start to finish, Toby very helpful.
In general it was a good experience
In general it was a good experience. I want to stress that Toby was very helpful and friendly and a great contact point. There were some issues. Originally the car was supposed to arrive in the beginning of December it ended up arriving in the middle of January after a number of phone calls to push it along. When the car arrived it had been driven from Liverpool to London so was really dirty which was not the way one expects to receive a brand new car. The other issue was that the person who delivered the car had no knowledge about it so could not give us any information about the car. These are relatively small issues but ones that would have been appropriate to resolve.
Straightforward and efficient
communication is key in any sales…
communication is key in any sales purchase and brittania hit that spot every time, unlike their competition.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








