British Snacks Reviews 161

TrustScore 1.5 out of 5

1.3

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

The prices look fantastic. So it seems like a no brainier to order, only to find that it’s all a massive scam. Nothing ever delivered, generic confirmation of perchase and them they decided to g... See more

Rated 1 out of 5 stars

Complete scam. They set up a google pay account with my credit card details after ordering from their fake facebook advert and they tried to spend £80 in sainsburys today. Fraud department given the... See more

Rated 1 out of 5 stars

I placed an order on 2nd December got all the relevant emails saying order received.I didn't receive my order and tried several times to contact them but with no reply. I then received a message fr... See more

Rated 1 out of 5 stars

I ordered from this company, gave card details. No delivery ever arrived but a GooglePay account was set up the same day from a Samsung (I have an iPhone) and money started to go out of my account. Fr... See more

Company details

  1. Candy Store
  2. Supermarket

Information provided by various external sources

We are a new startup sending popular British snacks (not necessarily made in Britain!) across the world


Contact info

1.3

Bad

TrustScore 1.5 out of 5

161 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great experience!

Great price on all items and shipping.
They have the best selection.
Everything was packaged great, and there were not any items even close to an expiration date.
Great experience!

October 30, 2020
Rated 5 out of 5 stars

Will Definitely Buy Again

There was a small issue but that was taken care of promptly. Really enjoyed the items that I ordered. Saving some for Christmas time too. Will definitely order from them again.

October 17, 2020
Rated 5 out of 5 stars

Another Great Shipment of Goodies

I received another great order with my stash of goodies. I am impressed at how quickly my order arrived and how well packaged it was. Everything arrived in good condition and was complete.

October 17, 2020
Rated 5 out of 5 stars

Extremely fast service

Extremely fast service, took way quicker than I thought it would haha. I've had bad experiences with international shipping in the past haha.

The food itself was amazing, nothing was crushed, the chocolate wasn't melted that much, I live in San Diego, so it's expected, just pop it in the fridge for an hour and you're good.

Thank you very much, now I can share my favorite sweets with my friends over here!!

October 16, 2020
Rated 5 out of 5 stars

This is the second order I’ve made

This is the second order I’ve made & yet again great service! Easy to use website & when I received my parcel it was really well packed. I will definitely order again from this site as there is such a good choice!

October 14, 2020
Rated 4 out of 5 stars

All good

All good, except the biscuits were all broken! Just a packet of crumbs ...

October 12, 2020
Rated 4 out of 5 stars

Yum British Snacks

A little delayed on the shipping as I had to reach out to even find out when they were shipping out, plus a couple of items were smashed in the shipment process hence the 4 stars. Aside from that though everything was great, love how there is a lot of variety and will most likely order again minus the few items that I know are too delicate to ship. :)

October 8, 2020
Rated 5 out of 5 stars

Fantastic company

I purchased a bunch of chocolate, sweets, crisps and biscuits for my boyfriend. He was SO EXCITED. With the current situation he is unable to travel back home and this was a lovely treat for him. Customer service was absolutely amazing. I was able to order a few items that were out of stock online and Vicky went to the store to pick them up for me. I also had to change my delivery address (my fault) and Vicky was really helpful and responded really quickly.

Can’t wait to get another order placed for Christmas. I’ve shared this site with all my ex-pat friends here in California and they are buzzing about it!

October 7, 2020
Unprompted review

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look