British Snacks Reviews 161

TrustScore 1.5 out of 5

1.3

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Rated 1 out of 5 stars

The prices look fantastic. So it seems like a no brainier to order, only to find that it’s all a massive scam. Nothing ever delivered, generic confirmation of perchase and them they decided to g... See more

Rated 1 out of 5 stars

Complete scam. They set up a google pay account with my credit card details after ordering from their fake facebook advert and they tried to spend £80 in sainsburys today. Fraud department given the... See more

Rated 1 out of 5 stars

I placed an order on 2nd December got all the relevant emails saying order received.I didn't receive my order and tried several times to contact them but with no reply. I then received a message fr... See more

Rated 1 out of 5 stars

I ordered from this company, gave card details. No delivery ever arrived but a GooglePay account was set up the same day from a Samsung (I have an iPhone) and money started to go out of my account. Fr... See more

Company details

  1. Candy Store
  2. Supermarket

Information provided by various external sources

We are a new startup sending popular British snacks (not necessarily made in Britain!) across the world


Contact info

1.3

Bad

TrustScore 1.5 out of 5

161 reviews

5-star
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1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Excellent

Excellent, fast and perfectly packaged, I would like to score down on not helping the post Covid diet but what can I do 😏

October 6, 2020
Unprompted review
Rated 5 out of 5 stars

This was my first order so I wasn't…

This was my first order so I wasn't sure what to expect. But I was very happy with the service provided. The goods arrived in NZ in very good time despite Covid-19 constraints. They were very well packaged and all arrived safely in excellent order. I will be ordering more once I've finished this lot.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service a little mix up but sorted straight away fantastic looking forward to receiving my correct order.

October 1, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service! Great product selection. Fast shipping

Excellent service! Was able to find snacks I could not find anywhere else and for a VERY VERY reasonable price. And they ship internationally. They kept me updated, answered any questions and went above and beyond. The shipping was way faster than I expected especially considering it was international. Thank you for the awesome service!

September 30, 2020
Unprompted review
Rated 2 out of 5 stars

Prolonged wait and melted chocolate

Prolonged wait, which is understandable during the pandemic. What is unacceptable is that all the chocolate has been completely melted and ruined in transit. I understand it’s being shipped to Australia but this should be factored in when I make my purchase. Won’t purchase again. Unfortunate as it seemed like a wonderful reminder of home but I’m just disappointed.

September 25, 2020
Unprompted review
Rated 5 out of 5 stars

Excellent service

Excellent service, I've been using a bunch of different providers over the years but these guys have got it right - thank you!

September 15, 2020
Unprompted review
Rated 5 out of 5 stars

Very smooth shopping experience

Shopping with British Snacks was a very smooth experience. It was simple to find what I wanted and add items to my cart, shipping fees were clearly explained at checkout so I knew what the total price would be. The order was shipped to me very quickly, and my items were packed very securely, but also in an efficient way using recycled packing materials, which I appreciate as I'm trying to be a bit more eco-friendly with my shopping. All my items arrived in great condition and were as described. Overall I had a great experience and would definitely recommend.

September 10, 2020
Unprompted review
Rated 2 out of 5 stars

Food was fantastic

Food was fantastic, dispatched in a very quick manner couldnt ask for better service, BUT I did not read delivery notice first, and all chocolate was melted my fault not theirs but still some sort of insulation should be included, will order again, but in height of wintet

September 7, 2020
Unprompted review
Rated 5 out of 5 stars

Im sooo happy with this company!

Im sooo happy with this company! British-snacks is awesome, the snacks are wonderful and the owners are incredibly helpful. Im so grateful that they delivered to alaska it took me soo long to find someone that would even tho had an issue with ups delivering to the wrong house but Vicky was very helpful and spent alot of time communicating with me and ups about it. I cant thank her enough 😊 I highly recommend this company if you want amazing snacks, and great service.

September 2, 2020
Unprompted review
Rated 5 out of 5 stars

Absolutely brilliant

Absolutely brilliant! Fast service and good communication. I even ended up with a free order after a drawing!!! 100% Recommended

August 30, 2020
Unprompted review
Rated 1 out of 5 stars

Melted candy

We received everything we ordered but every single chocolate was melted and could not even eat. The only thing that we Could enjoy was bags of chips. I need to reach out to customer service. Wasted $50 on this order

August 25, 2020
Unprompted review

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