We visited the Showroom inn Leeds yesterday to choose tiles for our bathroom. Max who served us was amazing and made the process very straightforward both with his product knowledge and customer servi... See more
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From the moment I walked in, Saf went above and beyond to help me find exactly what I needed. His knowledge, patience, and has an eye for design made the whole process so much easier! British Ce... See more
Company replied
We visited few tile shops but all had standard tiles. British Ceramic has ex excellent choice of modern and designer tiles. We bought loads of tiles for kitchen and living room floor and 3 bathrooms.... See more
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Having spent numerous weekends looking around tile emporiums British Ceramic Tile was like the proverbial breath of fresh air! The displays are thoughtfully put together and the service provided by th... See more
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Company details
Written by the company
British Ceramic Tile is the UK’s leading destination for premium tiles, designer bathrooms, and architectural wall surfaces. Based in Leeds, we are known for our extensive selection of luxury wall and floor tiles, acoustic panelling, shower boards, bathroom furniture, and specialist finishes — sourced from the world’s finest design houses. We proudly stock exclusive and globally renowned brands such as Versace Ceramics, Roberto Cavalli Home Luxury Tiles (featuring 22k champagne gold), Gessi, Glass Design Italy, Kartell • Laufen, Burlington, Acquabella, Dornbracht, Roca, Laufen, Effe Perfect Wellness, and more. At British Ceramic Tile, we go beyond tiles. Our full product range includes: Designer Tiles: Marble-effect, stone-effect, porcelain, ceramic, extra-large format slabs, mosaics, kit-kats, and hexagon tiles. Shower Boards: A luxury alternative to tiling — available in finishes like White Marble Golden, Carrara Luxury Gold, Albany Green Matt, and Athens Gold. SPC Wall Panels: Quick to install, fully waterproof, and perfect for modern bathrooms and wet rooms. Acoustic Wood Panels: Stylish and functional, available in Classic Oak, Racing Green, Oxford Blue, Rose Copper, Black Oak, Walnut Brown, Zebrano and more. Felt Acoustic Panels and sample kits for commercial and residential sound insulation. Luxury Bathroom Furniture: Wall-hung units, illuminated mirrors, double vanities, and freestanding baths. Premium Fixtures & Fittings: Designer taps, shower screens, wetroom trays, toilets, LED mirrors, underfloor heating, trims, and more. Installation Materials: Grouts, adhesives, PVA bond, silicone sealants, and heavy-duty tiling accessories. Granite Worktops and Vinyl Flooring to complete the look. 🌟 Visit Our Leeds Flagship Showroom Located at 18-20, next to Arnold Clark, Off Benson Street, Roseville Road, Leeds LS7 1BL, our stunning 3,000 sq ft showroom is the heart of the British Ceramic Tile experience. We showcase full bathroom room sets, immersive tile displays, and functioning luxury features so you can experience the quality for yourself: 🧖♂️ Working Steam Room – built with Italian walnut Noce Canaletto wood and Tagina Onyx tiles 🔥 Live Sauna Experience – test and feel the atmosphere of a fully functioning wellness space 🚿 Working Showers – including high-end displays from Gessi, Versace, and The Shower Lab 💡 Interactive Lighting & Mirror Displays – test dimmable, LED and ambient options 🛁 Complete Luxury Bathroom Suites – see how tiles, panels, furniture, and accessories work in harmony Whether you're a homeowner upgrading a small cloakroom or an architect sourcing materials for a luxury project, British Ceramic Tile delivers expert service, unique product curation, and nationwide delivery — all under one roof. With thousands of satisfied customers, glowing reviews, and trusted trade relationships, we are the go-to choice for tiles and bathrooms in the UK.
Contact info
18-20, next to Arnold Clark, Off Benson St, Roseville Rd, Leeds, LS7 1BL, Leeds, United Kingdom
- 0113 300 8536
- leeds@britishceramictile.com
- www.britishceramictile.com
4.7
Excellent
633 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
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Great tiles and great choice
February 20, 2019
Unprompted review
The company has gone into liquidation…
The company has gone into liquidation my money has been taken and I have not received the items ordered through Laura Ashley.
February 18, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Great tiles
Tiles came well packaged and delivered promptly. Great price and the tiles look great in the new kitchen.
February 14, 2019
Unprompted review
They went out of business with our…
They went out of business with our money. No tiles received!!!
February 14, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Paid but never received sample!
Paid but never received sample. Went on line to contact British ceramic but site pulled down as had gone into administration! Still waiting for sample. Won't hold my breath!!!
February 13, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Item has never arrived
February 13, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
The company has ceased trading
February 13, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
The administrator helped me so much
The administrator was a star and helped me so so much when I was unable to get more tiles. it is sad that you went into administration.
February 13, 2019
Unprompted review
I have not received this order and I…
I have not received this order and I understand they have gone into administration so I don't think I ever will... Luckily it was only a sample!
February 13, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
I've only made one purchase so far from…
I've only made one purchase so far from British Ceramic Tile. It was for a supply of large format tiles for a wet room.
Good quality tiles at very affordable prices, promptly delivered and so far.....no breakages. All very splendid
February 12, 2019
Unprompted review
Awful delivery service and service in general
Awful delivery service. Tried to contact them about it and it said there our of office was on as there offices are open Monday- Friday 8.30-5.30. But I messaged them on chat at 5. So it’s nice to see some people can doss around on a Friday. It said if they weren’t available on chat they would respond to my message over email. Over a week later and nothing. Would never order from this company again. Basically where is the customer service. Ohh there isn’t any.
February 12, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Why?you've gone bust
February 12, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Ordered and paid for samples on 26th…
Ordered and paid for samples on 26th January, never received - emailed customer service - no response- have just tried to ring them and their number is out of service. Please beware before parting with your hard earned money, will be shopping elsewhere.
February 12, 2019
Unprompted review
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Ordered and paid for tile samples but…
Ordered and paid for tile samples but they never arrived. I have notified supplier but got no response or refund.
February 12, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Easy to order
Easy to order, super quick delivery and delighted with the tiles - thank you!
February 12, 2019
Unprompted review
I placed an order and am yet to recieve
I placed an order and am yet to recieve. How can you review a product when not received!? What's worse is you took my money yet have entered administration. Terrible service as can't get hold of anyone to resolve this and see if you are actually going to fulfil my request.
February 11, 2019
Reply from British Ceramic Tile
We’re really sorry to hear about your experience. Just to clarify, this relates to the old British Ceramic Tile company, which closed in 2019. We’re a completely new team under new ownership and have no connection to the previous business or its operations.
We understand the frustration caused by past experiences, but we’re committed to delivering better service moving forward.
Good product
February 10, 2019
Unprompted review
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