Really friendly, warm & Neuro friendly approach. Tom explained things clearly and didn’t overwhelm me with information or try and force a specific type of policy. His approach was large facto... See more
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Broadbench is regulated by the Financial Conduct Authority (FCA) and offers expert and impartial Financial Advice for Business Owners, Professionals and Contractors. With a focus on understanding you and your circumstances, Broadbench continues to innovate and enhance its service. By maintaining excellent relationships with its customers and the best lenders and insurers in the market, we continuously strive to make financial advice more seamless and accessible for the independent professionals most mortgage and insurance companies ignore.
167-169 Great Portland Street, 5th Floor, W1W 5PF, London, United Kingdom
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Broadbench did a great job of securing mortgage extension for me, kept informed throughout, would recommend.

Reply from Broadbench
We have used Broadbench as our chosen insurance broker for a fair number of years now. Both Tom & Jess have always fullfiled their duties and we could not reccomend them enhough.
Thanks Broadbench.

Reply from Broadbench
I had a bit of a tricky insurance renewal requirement with lots of back and forth with my insurance provider. Jess and the team at Broadbench were brilliant! Chasing, unblocking issues and helping navigate the process. I don't think I could have done it without Jess's patient persistence! Highly recommended!

Reply from Broadbench
Mike was fantastic in reviewing my current cover and crafting a new one that was tailor-made for my situation and most suited to my needs. He walked me through the options and helped provide clarity. I would highly recommend

Reply from Broadbench
They were very patient with me explaining evrything clearly.

Reply from Broadbench
Always such a pleasure working with Tom and Jess. Both have been really helpful and informative of everything, and understanding. I always recommend Broadbench with friends.

Reply from Broadbench
Tom helped us organise and implement multiple insurances. He is really well organised, friendly, clear and answered our (many) questions! Highly recommend Broadbench

Reply from Broadbench
Was very well looked after by Mike and the team, good lines of communication and an all round pleasant experience using Broadbench. Will definitely be using them again in future and would highly recommend.

Reply from Broadbench
Great customer care and patience. Excellent communication and updates.

Reply from Broadbench
Great help I received from Broard bench mortgage advisor.My mortgage advisor Jordan she is very responsible.Very prompt answered my questions and processing my application.My first mortgage was successfully granted from bank.Any one looking for help can contact them.highly trustworthy company!

Reply from Broadbench
Straight talking and willing to explain things simply to help me understand everything, while also providing useful consultation and advice (but without being overbearing). Would recommend Mike to any Director of a limited company looking for life insurance.

Reply from Broadbench
Really helpful. Everything explained clearly and options given. Made it as simple as possible. Great appointment booking system.

Reply from Broadbench
Great help in finding a new mortgage. Offered mortgage saved £100 a month against others providers

Reply from Broadbench
The staff at Broadbench are professional, friendly and very helpful. I asked many questions and my answers were dealt with very quickly. I changed my package a few times and this seemed to be no problem at all. Very happy customer!

Reply from Broadbench
Broadbench assisted with our mortgage and did a good job securing the rate we were after in what was a very turbulent market. Communication was smooth and efficient. Would definitely recommend.

Reply from Broadbench
Quick, efficient and focused to my needs and specific situation.
Doing business with Mike Cooke was a pleasure - he has a lot of knowledge and experience to offer but listened attentively to my needs and tailored the offering and his services to what I wanted to buy through him instead of what he wanted to sell - rare quality which I value very highly and would recommend him to anyone on the lookout for Relevant Life Insurance and/or Key Person Insurance.

Reply from Broadbench
Conrad the mortgage advisor made renewing my mortgage so easy. They booking system is so easy to use. Conrad called on time and explained everything I needed to know. Hassle free and informative

Reply from Broadbench
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