Broadbench Reviews 491

Absolutely amazing service from both Jordan and Joanne. From the start and to the end, the communication and level of service has been nothing but fantastic. Everything was dealt with and all questions answered and explained properly. Would definitely recommend to anyone and everyone! Thank you for providing a service that many other brokers have failed to do!

This is the third time we’ve used Tom and his team to manage our personal finances. Firstly, through recommendation, for a mortgage and then life and critical illness insurance. The third and most recent time to review the latter after two years, saving us more money. It has been a thoroughly pleasant experience. The team are very personable and easy to get on with. Each time I have dealt with someone different and the transfer has been seamless - they invest in getting to know the client. I can honestly say each time I have ‘walked away’ totally satisfied that I have got the best product at the best price for our circumstances. Thanks Broadbench.

Jordan & Joanne have been absolutely amazing with getting me my mortgage. As a contract worker, I was really struggling to get a mortgage on my house following my separation. Jordan got me the exact mortgage I needed, enabling me to buy my ex out so that my kids & I could stay in our home. I'm so grateful.

The team have stayed in touch, constantly reviewing rates to ensure I have the lowest rate. Will be coming back to you again in a few years for my remortgage!!

We used Broadbench to provide our entire team with key insurances. They quickly identified the best products for our needs via a whole market search and the process to onboard and administer our options was super efficient. Everyone we dealt with couldn't do enough to help us. I have no hesitation in recommending them.

Jordan was really helpful in helping us find a competitive mortgage. As a recent contractor I was struggling to find a suitable lender. Jordan was able to find a number of options that gave us choice and the team were helpful in navigating the whole process. Thank you

Really happy with the service provided by Jordan Tomlinson. We needed a mortgage and as a contractor I had to seek specialist advice - Broadbench were excellent, the whole process has been seamless and the product is also very competitive

I'm very happy with the service I received from Broadbench Ltd. I am a director of my own small business; I was looking health and life cover , but didn't know where to begin. I needed clear, trustworthy advice—and that's exactly what I got. I never felt pressured at any point; on the contrary, I was always given the relevant information to make my own informed choices. The team was professional, approachable, and genuinely supportive throughout. I've now taken out various forms of cover with confidence, knowing they were tailored to my needs. Happy to recommend.

Tom and Emily were really friendly and helpful. Communication was great, they made sure that we understood everything and we're flexible. They were a pleasure to deal with.

Tom has been looking after our insurances over the years and he always gets them updated for the best current situation. Very professional that makes the tedious process of setting up insurance pain free. I would not hesitate to recommend Tom's advice to anybody.
Many thanks Tom

Great service from start to finish. Mike and Jess have been a pleasure to work with. Personable, considerate and professional - what more could you ask for? Would recommend without hesitation.

Excellent mortgage and insurance services

I’ve been a customer of Tom and Broadbench for years, both from a business and personal perspective, and have always received first-class advice from Tom and the team.

You can tell a lot about a business by how they handle trickier situations. With a recent remortgage through Broadbench, we discovered an issue around six weeks later. Tom and his team got straight onto it and resolved it quickly, showing just how committed they are to delivering excellent service for their customers.

I highly recommend Broadbench if you’re in the market for a mortgage or any of the other services they provide.

I had the pleasure of working with Jordan, Mike, and Jess at Broadbench for my remortgage, and the service was outstanding from start to finish. They were extremely attentive to my needs, taking the time to fully understand my situation and find the right mortgage rate for me.

Once the right deal was secured, they didn’t stop there – I received an update every two weeks with the latest rates for the same product I was on. Thanks to their persistence, they managed to lock in an even lower rate than we originally agreed, saving me a substantial amount of money over the term.

On top of that, they carried out a full review of my existing business financial plans, including protection and life assurance, and consistently found better deals that suited my circumstances.

If you’re a contractor or freelancer looking for a dedicated, proactive, and genuinely client-focused team to secure you the best possible deals, I can’t recommend Broadbench highly enough.

The whole team at Broadbench were great. This is the third time I have relied on them to assist me in finding a new mortgage product and they never disappoint, They take the time to understand what I needed and found the best deal. They then keep in touch and make sure I know exactly what is happening at every stage and never left it for me to feel that I need to chase them. Would definitely recommend them.

Great to deal with. Very professional - listened to what I was looking for and helped me find the right product. Provided regular updates as worked through the process. Thanks for all your help.

Excellent service, very friendly without being pushy. The intricacies of the products were explained in simple terms with breathing space to come to a personal decision.

My mortgage renewal was handled exceptionally well.

Thanks to Emily and Tom

I've arranged a number of business insurance policies with Mike at Broadbench. Mike has been diligent and thorough & presents the best options across the market. Mike is also proactive and raises opportunities for policy savings and enhancements as part of a continual review of his client requirements.

We recently completed a Relevant Life Plan and a Personal Protection Plan through Broadbench, and we are delighted with the exceptional level of customer service and expertise displayed by Thomas throughout the process.

During the application, Thomas took the time to assist us in completing the forms and provided excellent recommendations and explanations.

He also contacted our accountant to ensure that the policies arranged through the limited company were being handled appropriately.

Overall, we were very impressed with the entire process and enjoyed their friendly approach. We will definitely consider using their services for future products.

I had an outstanding experience with Jordan Tomlinson and Joanne Kirk at Broadbench, who provided exceptional service throughout my remortgage process. Their expertise and proactive communication made a complex process feel seamless. Jordan consistently kept me informed about the latest available interest rates, ensuring I had a clear understanding of my options at every step. Thanks to their diligence and quick action, they secured me a fantastic mortgage rate before the bank increased rates again, saving me significant money over the term of my loan. Their personalized approach, attention to detail, and commitment to finding the best deal were truly impressive. I highly recommend Jordan to anyone seeking a reliable, client-focused mortgage advisor!

Tom made the whole process of reviewing my insurance requirements and changing my policy, plus starting a new one for my partner super easy. Reduced what I was paying by over 50% too and now got the peace of mind that our policies better fit our needs. Can highly recommend. Thanks Tom!