We are constantly having to message and phone about problems on the estate like rubbish, litter picking and grass cutting. When you do phone all you get is excuses and told use fix my street to report... See more
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Bromley council are ridiculous they don't help you and wont listen reason. Won't collect a one off sharps box because I might need another collection in 4 or 5 years. Totally useless. Every issue I ca... See more
Shameful municipality! They replied to my challenge after nearly 2 months. I was fined while driving a disabled person and displaying correctly badge because the signs on the ground were completely fa... See more
Not a very helpful council as the service is generally poor. Seem to spend more time updating the website than with their customer care. Not sure what the council tax money even goes towards. Tr... See more
Company details
Information provided by various external sources
Bromley London Borough Council is the local authority for the London Borough of Bromley in Greater London, England.
Contact info
BR1 3UH, Bromley, United Kingdom
- www.bromley.gov.uk
1.6
Bad
70 reviews
No history of asking for reviews
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Why engage people with no brains?
When is a Bank Holiday not a Bank Holiday?
Car parked in car park on Saturday 26th December. Signage states 'BANK HOLIDAYS FREE'. Parking Charge Notice applied to car with recorded contravention shown as 'required charge not paid'.
BUT IT IS FREE....and the signage states this.
What moron thought it would be funny to do this, and put people through distress, inconvenience and considerable effort, at Christmas.
This should be cancelled immediately as it is such a complete and utter farce, and makes Bromley Council appear totally incompetent. However, how long will it take Bromley Council to correct this?
STILL NOTHING - WHAT A SURPRISE.
Fraud by false representation is when someone dishonestly makes an untrue or misleading representation with the intention of making a gain for themselves OR causing loss to another.
The car park machines would not accept payment, the telephone number shown for payments would not connect, and the ticket machine showed 'BANK HOLIDAYS FREE'.
It was impossible to pay on Boxing Day, and as this was a Bank Holiday, that was no surprise...as quite simply, no payment was due.
One might reasonably assume the Councils enforcement officers would have known this. It absolutely beggars belief that knowing the above, they still issued Penalty Charge Notices to a number of the cars parked when no payment was either required, nor even possible!
It does not seem too difficult to resolve this one........ over to Bromley Council.
December 28, 2020
Unprompted review
A council that doesn't care
A council that doesn't care about it constituency, and fines citizens for any minor breach of pointless laws. Awful.
November 14, 2020
Unprompted review
Useless
Different recycling bins missed on a regular basis and customer service is even worse.
August 7, 2020
Unprompted review
If I could give them -100 stars I…
If I could give them -100 stars I would. Reported a neighbour to Bromley Planning who built without Planning Permission 2 bedroom dwelling in garden for people. We as neighbours treated like criminals with no rights and they rewarded for their deception and allowed to keep and live in this! Don’t bother reporting anything and just build what you like without planning permission is the message just like these individuals did
April 10, 2020
Unprompted review
Poor street clean management
I've been having issues with my refuse collection & recycling & been reporting it on a weekly basis to the relevant section & management Jim Cowen who has done nothing.
In fact he has allowed it to get so bad that rotting food is being left outside my home for weeks attracting rodents & other vermin. The call center can see I'm being targeted & single handedly ignoring call back requests & emails from his own call center staff.
I have lived at the same property for 20 years. So it is nothing on our part we've also had other management round to view & there's no problem on my part.
Because I've been complaining & contacted the ombudsman management have intentionally allowed this to continue
November 3, 2019
Unprompted review
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