Brooklands CF & The Mortgage Explorer Reviews 

188
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I had an absolutely terrible experience with this company and the broker Christine Stedmann. Started around 04/05/2026 They kept changing the pricing on me—every time I thought I had a price confirm... See more

Company replied

Rated 5 out of 5 stars

Keeping a very positive impact upon our lives very simple - the very best experience we've had in over 30 years of home ownership. Only after paying off our mortgage 6 years ago did we start to ex... See more

Rated 5 out of 5 stars

Jack Bertolone was recommended to me by a friend. I was in total panic mode as we were coming off a fixed rate, I hadn’t been able to remortgage and then the financial ‘crash’ happened yesterday wher... See more

Rated 5 out of 5 stars

I recently completed two mortgages with BCF. By far the most professional and helpful advisors I ever used. Above and beyond. If you want to speak to the best, ask for Youcef Oudjida. He took me throu... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

A leading property finance broker with a combined experience of over 100 years. We excel in arranging all types residential, BTL and commercial mortgages, development and bridging finance, cashflow and business loans. We are whole of the market and directly authorised by the FCA.


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4.2

Great

TrustScore 4 out of 5

188 reviews

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4.2

All reviews

(188)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Purchasing a house and want the best service

Purchasing a house is known to be stressful and you NEED the most skilled service providers at hand to support you through this journey in order to make it as painless as possible. Hashmat Ghauri’s @ Brooklands truly worked his magic for us. His professional manner, attention to detail, he kept us updated throughout, are only a few qualities out of many - this is only a great example of the ethos that Brooklands Commercial Finance deliver their customer service.

I don’t plan to move again very soon, but will surely be using and recommending Brooklands to others!

August 20, 2021
Unprompted review
Rated 5 out of 5 stars

Best Mortgage Advisor

Yousef was recommeded by my friend- Sharon. He was very helpful from the beginning up to the end of purchasing our first house.

As it was our first mortgage, me and my husband was very anxious but Yousef explained clearly the process throughout the way. He was patient in answering all the questions.

It was a pleasure to have him as a mortgage advisor.

Thank you so much.

Maria

August 5, 2021
Unprompted review
Rated 5 out of 5 stars

Jack and his team at Brooklands have…

Jack and his team at Brooklands have been fantastic in arranging a mortgage for me and my family. We're we thought we would never get a mortgage approval Brooklands pulled through and helped us with getting out mortgage offer.

Thank you soo much for all your help..would recommend Jack and his team to anyone in need.

August 4, 2021
Unprompted review
Rated 5 out of 5 stars

Youcef & Tim have been absolutely…

Youcef & Tim have been absolutely fantastic throughout as our case was not the most straightforward. They had a never give up approach and in the end successfully got us an offer after we kind of gave up ourselves. Thank you guys will definitely recommend..

Mr Q Li & Mrs G Huang

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Tim and Hash have been fantastic from…

Tim and Hash have been fantastic from start to finish during the whole application. We couldn’t ask for a more attentive & helpful service..
The level of service from Tim and Hash was above and beyond our expectations. Will definitely use Brooklands again and will highly recommend to all our friends & family.

July 23, 2021
Unprompted review
Rated 5 out of 5 stars

Many thanks to Michelle and the team…

Many thanks to Michelle and the team for being so amazingly helpful, Michelle has made the impossible, possible by helping us to sell and purchase our house in about 3 weeks, absolutely excellent team.
So grateful to know Michelle for many years making my life much easier with her help and advices , thanks to the team ,Mojgan

July 9, 2021
Unprompted review
Rated 5 out of 5 stars

YOUCEF

YOUCEF provided a fantastic service start to finish. Before speaking with Brooklands I approached a couple of other Brokers who were not able to assist, stating that the climate & our circumstances would make it impossible to arrange a mortgage. We were put in touch with Youcef at Brooklands who was able to secure a mortgage offer reflecting exactly what we wanted with a mainstream lender in a couple weeks. Throughout the entire process he was there to answer any questions & explain the process to us, we will be and have been referring YOUCEF to all our family & friends, a big thank you! Regards, Manjeta Ghale

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Amazing!

Nick and his staff have been beyond helpful - I couldn’t have done this process without them! Nick was very proactive and kept me updated throughout the whole process. I couldn’t sing his praises enough! Thank you all!

July 8, 2021
Unprompted review
Rated 5 out of 5 stars

Great advice and quick response

Great advice and quick response

Michelle was always quick to respond and was a great help in even helping to push through our purchase. Have already recommended to others and will continue to do so.

July 7, 2021
Unprompted review
Rated 5 out of 5 stars

Brilliant service!

Michelle was brilliant!
We had lots of questions and when they say buying a house is stressful Michelle really put us at ease with everything related to the mortgage.
Thanks for all your help and we will 100% be coming back to you to remortgage!

July 5, 2021
Unprompted review
Rated 5 out of 5 stars

Michelle at New Milton mortgage…

Michelle at New Milton mortgage explorer sorted out our mortgage from start to finish, we had a small problem with a spelling mistake which nearly derail the mortgage, Michelle sorted out the problem with the bank and conveyance company, I will always use a mortgage adviser from now on, thanks Michelle and mortgage Exsplorer. 5 stars

June 29, 2021
Unprompted review
Rated 5 out of 5 stars

Top service by Hash

I am so pleased with the response from Hashmat Ghauri. I was so depressed when I was let down by my regular mortgage advisor who delayed so much and didn't able to get me the mortgage offer and I wanted to complete the purchase before 30th June. Hash is so helpful and kept on updating me everytime .He was also very patient when I was bugging him so much. After that everything went smoothly and I also saved on stamp duty. Highly recommend Hash. Thank you so much.

June 24, 2021
Unprompted review
Rated 5 out of 5 stars

Outstanding Service & Performance

I approached Brooklands for assistance with obtaining BTL re-mortgages in April 2020. I needed several sorting before October 2020 as they were due to expire. Like many people, we had taken out mortgages in 2008/9 with high LTV's which were now not available. Also, there had been depreciation in property values in our area. Local brokers we had used in the past were very negative and 'doom and gloom'. They wanted high fees to even try. Then with the pandemic hitting they said nothing could be done for several months.

So I noticed Brooklands recommended on a Landlord Forum. So I made a call and was very pleasantly surprised by the attitude of the broker who returned the call - Youcef Oudjida. He was very knowledgeable and confident that he could help us without making unrealistic promises. We had the five most urgent re-mortgages sorted well before October and a further four by March of this year. I cant recommend Brooklands, in particular Youcef, highly enough. He went way above anything expected and more. He put up with us on bad days and through difficult scenarios.

I have recommended this company and Youcef to several people. However one word of warning - when searching for Brooklands don't confuse Brooklands CF with Brooklands Mortgage Services who are a completely different company. It's Brooklands CF that we are reporting on here.

June 23, 2021
Unprompted review

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