Brooklands CF & The Mortgage Explorer Reviews 

188
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I had an absolutely terrible experience with this company and the broker Christine Stedmann. Started around 04/05/2026 They kept changing the pricing on me—every time I thought I had a price confirm... See more

Company replied

Rated 5 out of 5 stars

Keeping a very positive impact upon our lives very simple - the very best experience we've had in over 30 years of home ownership. Only after paying off our mortgage 6 years ago did we start to ex... See more

Rated 5 out of 5 stars

Jack Bertolone was recommended to me by a friend. I was in total panic mode as we were coming off a fixed rate, I hadn’t been able to remortgage and then the financial ‘crash’ happened yesterday wher... See more

Rated 5 out of 5 stars

I recently completed two mortgages with BCF. By far the most professional and helpful advisors I ever used. Above and beyond. If you want to speak to the best, ask for Youcef Oudjida. He took me throu... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

A leading property finance broker with a combined experience of over 100 years. We excel in arranging all types residential, BTL and commercial mortgages, development and bridging finance, cashflow and business loans. We are whole of the market and directly authorised by the FCA.


Contact info

4.2

Great

TrustScore 4 out of 5

188 reviews

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No recent history of asking for reviews

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4.2

All reviews

(188)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Couldn't have asked for more *****

Youcef at Brooklands finance was outstanding in knowledge, support, availability and professionalism throughout.

The entire process of refinancing of 1 property and the purchase of another Simultaneously was made much easier with the help I received from Brooklands.

I will be in contact again for my next project. Many thanks

June 23, 2021
Unprompted review
Rated 5 out of 5 stars

Exceptional customer service

Great Company !
If there was an option to give 10 Stars, id still push for more. What a great service provided by Hashmat Ghauri. Great person ! I didn't even have to worry about a single thing. It was all taken care off by him on priority bases so that I can aim for the stamp duty holiday. Got my mortgage approved and offer from the bank with in 5 days and yes that includes the valuation process too!
Excellent customer support and help over all !

Highly Recommended !

June 8, 2021
Unprompted review
Brooklands CF & The Mortgage Explorer logo

Reply from Brooklands CF & The Mortgage Explorer

Thank you so much for your valuable comment.

Rated 5 out of 5 stars

I have worked with quite a few mortgage…

I have worked with quite a few mortgage advisors in the past but Hashmat from Brooklands was absolutely outstanding. He worked at lightning speed and helped cuts down the mortgages approval time by at least 50%. He went out of his way to negotiate the best possible terms with the lender. Seven star service!

June 7, 2021
Unprompted review
Brooklands CF & The Mortgage Explorer logo

Reply from Brooklands CF & The Mortgage Explorer

Thank you for your valuable feedback.

Rated 5 out of 5 stars

Fantastic service by Hashmat

Fantastic service throughout the process. Very efficient, fast and always available for any queries. Great communication at every step of the process. Thank you very much for all your help Hashmat!

June 7, 2021
Unprompted review
Brooklands CF & The Mortgage Explorer logo

Reply from Brooklands CF & The Mortgage Explorer

Thank you for your valuable feedback.

Rated 5 out of 5 stars

A fantastic job done by Hash

A fantastic job done by Hash. Kept me upto date and made it clear throughout. Moving can be very difficult and stressful but having a good broker by your side makes it that much easier. Many thanks again for going the extra mile to make sure I get my offer through on time. Thank you Hash!

June 7, 2021
Unprompted review
Brooklands CF & The Mortgage Explorer logo

Reply from Brooklands CF & The Mortgage Explorer

Thank you for your valuable feedback.

Rated 5 out of 5 stars

Exellent !!!

Rencently bought a property.
I'm really happy to come here and say that...
I'm sure that I'll recommend either the staff or
Brooklands CF to anyone who wants to buy a property.
All the support provided by the staff was too good to make it real.
Yousef Oudjida thank you so much your great costumer service.

Arlys M Pampolim

April 27, 2021
Rated 5 out of 5 stars

Great Service!

Michelle is our broker and she has always been amazing! She was so helpful in guiding us through every step of the process. She was always on hand to answer all our questions in a prompt manner and gave all the essential information that we needed for our mortgage, sale and purchase of our homes. She was so lovley to talk to and we couldnt recommended her enough! She has been fantastic!

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Great service and knowledge

We have been working with Brooklands Commercial Finance since early 2019.

Jack and his team have a wide range and depth of knowledge of products available in the market and are quick and efficient in arranging deals.

We have received a fantastic service and continue to do so and would highly recommend them.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Fantastic service

Brooklands assisted on a BTL re-mortgage and personal mortgage, their service was fantastic from beginning to end and would highly recommend both Jack and Youcef.

April 22, 2021
Unprompted review
Rated 5 out of 5 stars

Absolutely fabulous customer service

Absolutely fabulous customer service. Michelle went above and beyond and really saved us from an awful and stressful situation. Alice is a great support and the pair of them should be termed the 'Dream Team'! Thank you so much!!

January 3, 2021
Rated 5 out of 5 stars

Great Service

Nick and team helped me step by step in what turned out to be a quite complicated purchase! Getting the mortgage was seamless and quick, despite needing to get surveys during COVID lockdown and backlogs in applications which could have delayed massively. So so impressed and grateful for everything Nick did for me. Thank you

December 15, 2020

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