Brooklands CF & The Mortgage Explorer Reviews 

188
TrustScore 4 out of 5

4.2

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Rated 1 out of 5 stars

I had an absolutely terrible experience with this company and the broker Christine Stedmann. Started around 04/05/2026 They kept changing the pricing on me—every time I thought I had a price confirm... See more

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Rated 5 out of 5 stars

Keeping a very positive impact upon our lives very simple - the very best experience we've had in over 30 years of home ownership. Only after paying off our mortgage 6 years ago did we start to ex... See more

Rated 5 out of 5 stars

Jack Bertolone was recommended to me by a friend. I was in total panic mode as we were coming off a fixed rate, I hadn’t been able to remortgage and then the financial ‘crash’ happened yesterday wher... See more

Rated 5 out of 5 stars

I recently completed two mortgages with BCF. By far the most professional and helpful advisors I ever used. Above and beyond. If you want to speak to the best, ask for Youcef Oudjida. He took me throu... See more

Company details

  1. Mortgage Broker

Information provided by various external sources

A leading property finance broker with a combined experience of over 100 years. We excel in arranging all types residential, BTL and commercial mortgages, development and bridging finance, cashflow and business loans. We are whole of the market and directly authorised by the FCA.


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4.2

Great

TrustScore 4 out of 5

188 reviews

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4.2

All reviews

(188)

4 reviews in the last 12 months

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Rated 5 out of 5 stars

Thank you again to The Mortgage Explorer

We have used The Mortgage Explorer over a number of years and they have always made us feel like welcomed, valued customers. We rely on their advice and support with our mortgage applications. We can not thank Michelle Claude enough for her recent support and perseverance over what should have been a straight forward application. We received an awful customer experience from Coventry but Michelle never gave up and kept us fully informed at every point until approval. A big thank you from very appreciative customers.

September 9, 2020
Unprompted review
Rated 5 out of 5 stars

Complex mortgage requirements in the middle of a pandemic, Brooklands are who you need.....

My mortgage requirements were complex and in the middle of a global pandemic securing lending on the purchase a new build property and transferring a residential mortgage to a BTL proved very challenging. I put total trust in the expertise and knowledge Brooklands team provides, Nick my broker who has managed my case, fully understood my needs and provided assurance every step of the way. This is the 1st time I have used a mortgage broker to source my lending but I am so glad I did, as this took a lot of the stress out of the process and they were able to present my case to the various lenders to secure both my mortgage offers. I would highly recommend in these uncertain times to use a mortgage broker and Brooklands are the very best. Thank you Nick and Alice, Michelle for all your support and reassurance over the past few months.

August 17, 2020
Unprompted review
Rated 5 out of 5 stars

I dealt with Michelle Claude earlier…

I dealt with Michelle Claude earlier this year with regards to obtaining a "Buy-to-let" Mortgage. I have known Michelle and Alice in the New Milton office for several years and they have always been friendly, informative and highly professional.

I know that I am in good hands when using Brooklands as a Broker and would highly recommend them.

J. Miller

August 6, 2020
Unprompted review
Rated 5 out of 5 stars

The best in the business

We have used Youcef at Brooklands for all of our mortgage and protections for the last few years. He has arranged multiple products for us including residential and let to buy mortgages alongside life and buildings / landlords insurance premiums. He has an excellent understanding of the sector and always provides the best advice on products available. Youcef is always available via phone or email and genuinely takes an interest in your case. He really is the best person I have dealt with for mortgages and insurance and would use no one else.

August 5, 2020
Unprompted review
Rated 5 out of 5 stars

Great service

Great service, best Customer service Highly Experienced ,In Mortgages no one can beat their service, Michelle she is great in her services she is brilliant for handling the cases. I defiantly recommend her to others

August 3, 2020
Unprompted review
Rated 5 out of 5 stars

Thank you Youcef!

Youcef was very helpful and answered my countless queries without any fuss. He was also very quick to act and follow up on any requests from me.

July 30, 2020
Unprompted review
Rated 5 out of 5 stars

Just so helpful

Just so helpful, nothing to too much trouble. Than you for the accuracy the speed, the thoughtfulness and the help in achieving our mortgage. absolutely 5star......Again

February 14, 2020
Unprompted review
Rated 5 out of 5 stars

Nick and his team are a powerful ally…

Nick and his team are a powerful ally when it comes to raising finance and I have come to rely on them to help me build my property development and B2L portfolio. When the time comes for my children to invest in property, I shall steer them in Brooklands and the Mortgage Explorer's direction. I shall also recommend their services to friends and family.

November 27, 2019
Unprompted review
Rated 5 out of 5 stars

Always a pleasure to deal with…

Always a pleasure to deal with Brooklands C F. Professional and knowledgeable staff with the ability to deal with complex requests. Ensuring the best solution is found for their clients needs.

June 26, 2019
Unprompted review

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