Brothersintimeuk Reviews 

253
TrustScore 5 out of 5

4.9

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Review summary

Created with AI, based on recent reviews

Evaluating 31 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently found that the products were exactly as described, often exceeding expectations with their high quality and stunning condition. People frequently highlighted the excellent and professional service, noting efficient processes and a personalized approach. Reviewers praised the staff for their extensive knowledge, helpfulness, and outstanding communication, instilling confidence and trust. Many consumers expressed satisfaction, often becoming repeat customers due to reliable and enjoyable business interactions. The overall process was described as flawless and straightforward, with customers feeling confident and well-informed throughout their purchase journey.

What people talk about most

Product

Consumers find product to be positive, with many reviewers praising the beautiful timepieces and their... See more

Service

Customers had positive experiences with service, often describing it as top-notch, flawless, and... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness, professionalism,... See more

Quality

Reviewers mention positive feedback about quality, with many customers expressing satisfaction that items,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Great service all around. Communication was excellent across the board. Giuseppe was even happy to speak even when on a family holiday abroad. The watch arrived promptly having been well packaged. It... See more

Company replied

Rated 5 out of 5 stars

I can’t recommend Brothers In Time enough. I received a quality service from start to finish, and Giuseppe’s efficient communication gave me full confidence and trust in their services. I am now the p... See more

Company replied

Rated 5 out of 5 stars

After a few back and forth messages it was clear that Giuseppe really knew his stuff about the watch in question. (I had spent the last 6 months researching it!) One of my concerns was about... See more

Rated 5 out of 5 stars

This is my second watch I’ve purchased through Brothers in Time and specifically in dealing with Giuseppe. I always follow the principle of ‘buy the dealer’ before the watch and Giuseppe is someone wh... See more


Company details

  1. Watch Store

Written by the company

Purveyors of Luxury Timepieces and specialised watches.


Contact info

4.9

Excellent

TrustScore 5 out of 5

253 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 100% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.9

All reviews

(253)

30 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Excellent all around

Excellent all around! Contacted about a SMP they had for sale, came back to me really quick even answered questions OOH. Easy all round deal. Fast dispatch watch is great exactly as described! Will defo look to buy again in future!

August 9, 2024
Unprompted review
Rated 5 out of 5 stars

Submariner

I came across "brothers in time" while looking for a rolex submariner.
They had just what I had been looking for at a very reasonable price.
The following weekend I went font to there office and couldn't of been happier with the service and purchase. Would highly recommend and will be definitely using ther service again. 5 starr

July 27, 2024
Unprompted review
Rated 5 out of 5 stars

Rolex Explorer II

Bought a very nice used Rolex Explorer II, after having shopped around went with this one direct from Brothers in Time and negotiated a good price, a beautiful watch in immaculate condition, excellent service and communication from Brothers in Time, would highly recommend.

June 20, 2024
Unprompted review
Rated 5 out of 5 stars

Rolex Submariner

I purchased a Rolex Submariner from Brothers in Time, excellent communication from Giuseppe, very pleased with the watch, very fast delivery, would definitely recommend, thankyou

June 17, 2024
Unprompted review
Rated 5 out of 5 stars

Happy customer

Perfect watch dealer, very professional and attentive to my requirements. Will definitely be purchasing more from Giuseppe. 10/10 👍

June 8, 2024
Unprompted review
Rated 5 out of 5 stars

Excellent customer service

From initial contact, right through to the delivery of my watch the team were so helpful!

They answered all my questions in detail and responded very quickly each time.

I will 100% be making another purchase.

June 6, 2024
Unprompted review
Rated 5 out of 5 stars

I met Giuseppe yesterday in his Bedford…

I met Giuseppe yesterday in his Bedford office To purchase a 1985 Buckley dial to add to my collection the watch was a fantastic example in great condition all original and had all the original hang tags and booklets one of the best complete package examples that I have seen.
He did me a great deal and we chatted watches for ages his knowledge is great.the office from outside is very low key which I liked nobody would know you have an expensive watch in your bag when you walk out which is great on the security side of things when leaving.
My experience was brilliant from start to finish from the initial messaging to meeting
I highly recommend Giuseppe and I will be back, buy here in confidence .

May 25, 2024
Unprompted review
Rated 5 out of 5 stars

Second time buying a watch from…

Second time buying a watch from Giuseppe and amazing service as always. He found the watch I wanted within a day at a good price and personally delivered it to me within a few days. Highly recommended and will definitely be back for more watches through Brothers In Time.

May 6, 2024
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Was a pleasure to source the watch you wanted. Happy to help in the future.

Rated 5 out of 5 stars

Superb ⭐️

Superb service and an absolute pleasure to deal with, I would 100% recommend these guys and when funds allow I will be returning.
5 stars 👏🏻👏🏻

May 4, 2024
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

Was our pleasure, enjoy the watch.

Rated 5 out of 5 stars

TUDOR GMT ROOTBEER 2024

Great communication throughout the purchase.
The watch was packaged well and arrived really quickly.
Was a pleasure doing business with Brothers In Time and will definitely use them for another purchase. Very trustworthy and condition is true to their description so highly recommended to all.

March 18, 2024
Unprompted review
Rated 5 out of 5 stars

Easy and pleasant transaction

Easy and pleasant transaction. I decided to pick up from the Bedford office; hassle free parking right outside. No issues or complaints highly recommended.

February 19, 2024
Unprompted review
Rated 5 out of 5 stars

First Rolex / Batgirl

First Rolex / Batgirl

Can't thank Giuseppe & Eren enough for helping me secure my first luxury timepiece. Both have extensive knowledge in the world of watches and could not of been more accommodating and helpful.

I'm a complete novice when it comes to luxury time pieces but they were both so patient with me in ensuring I understood everything!

This won't be the last time I purchase a watch with them

February 23, 2024
Unprompted review
Rated 5 out of 5 stars

Easy safe and great transaction

Easy safe and great transaction. They delivered to me on a weekend. Would absolutely do business again. Gorgeous watch.

January 13, 2024
Brothersintimeuk logo

Reply from Brothersintimeuk

Many thanks Mark, it was our pleasure. Enjoybtye Panda. 👌🏼

Rated 5 out of 5 stars

Fantastic, professional service

Was recommended Brothers In Time by a friend and was not disappointed. Giuseppe was knowledgable, friendly and professional throughout the whole process, and I’m extremely happy with my purchase. Will certainly recommend them to anyone in the market for a new timepiece.

January 26, 2024
Unprompted review
Brothersintimeuk logo

Reply from Brothersintimeuk

It was our pleasure to assist a watch enthusiast with your purchase. Wear it and enjoy such a great timepiece.

Rated 5 out of 5 stars

Omega 300 diver

Great communication throughout the purchase.
The watch was packaged well and arrived really quickly.
Was a pleasure doing business with Brothers In Time and will definitely use them for another purchase...

December 29, 2023
Brothersintimeuk logo

Reply from Brothersintimeuk

Hi Paul,
It was our pleasure. Enjoy the watch.

Regards,
Giuseppe & Eren

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