Package was delivered on time. One substitution had to be made and my recipient was very happy with it. Receiving a personal response when I had a question was much appreciated. I will definitely ord... See more
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I was delighted to have found Brown Paper Packages online. All the other gift options for delivery seemed to have edible goodies that are loaded with sugar. I wanted to send a healthy treat to a frie... See more
Company replied
I ordered a Build a Box for my sister’s birthday and was really impressed with the excellent service I received. The company kept me updated on the progress of my order and were very responsive to my... See more
Company replied
I love the product choices - sustainable, thoughtful, and unique. However, there were issues with the website as it kept getting stuck or refused to load. The user flow only allows you to add items to... See more
Company details
Written by the company
Gift & Care Package Company
Contact info
April Cottage, Maidenhead Road, SL69DF, Cookham, United Kingdom
- 07703045491
- support@brownpaperpackages.co.uk
- www.brownpaperpackages.co.uk
Asks customers to review
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Replied to 100% of negative reviews
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Boxes for employee wellbeing
I arranged for almost 90 boxes to be delivered to my colleagues in the UK, and Helen and her team were brilliant, the boxes arrived really quickly.
We had a couple of user issues putting in their details, but nothing Helen couldn't help us fix.
The boxes themselves were filled with a lovely range of treats, and there was something for everyone.
We also printed a card with our company logo and a message.
I can't recommend them strongly enough.
Thoughtful gifts, easy to order, delivered promptly
Easy to create a bespoke box, recipient was suitably pleased and enjoyed the gifts.
Quite pricey, but you are paying for the package not just a few items in a box.
Swift service
Really disappointed with the contents…
Really disappointed with the contents of my box, it was described as having an eye mask and a candle, well the eye mask is a throw away use once one, and the candle is a tea light. The socks and soap are nice, but it was a big box, for a big price with a few bits in it.

Reply from Brown Paper Packages
What a great company to order from
What a great company to order from
I ordered twelve custom-made hampers for teammates and they were here within 24 hours. The items are great quality, and will make for lovely gifts at our Christmas party. We'll definitely be using them again - thank you!
A great gift and lovely that you can…
A great gift and lovely that you can choose the items to personalise products. An interesting selection of items too, the chocolate protein bars were a hit!
The recipient was very happy, and service was fast and efficient.
Will definitely use Brown Paper Packages again
Lovely care package
Lovely care package, delivered on time and enjoyed by the recipient.
My first but definitely not last experience <3
I chose the build my own box option and I loved the wide array of products. Gave me the sense that I have put in extra effort to carefully select what my friend would enjoy. The custom message on the postcard was the cherry on top! My friend loved his care package. He could also easily reschedule the delivery date so that he would be there to receive the package. 10/10 would definitely use this service again for all of my UK friends.
Perfect cannot fault
I bought a care package, personalised by myself for my sister as I couldn’t be there for her birthday. She’s loved it and it arrived on time for her birthday.
I brought this brown box for my daught…
I brought this brown box for my daught it has a puzzle ,tea light pot,,soap and a chocolate dip .very good quietly stuff it beautiful
Pleased and happy
Ordered a care package for my SO the packaging was done very nicely and most of all it arrived on time made my SO happy and felt cared for ♥️♥️♥️
Though it would be nice to include some lozenges in cold and flu package too!
Great service
Great service, arrived super quickly and nicely packaged. Brown paper packages had a good range of choice and was one of the more affordable letterbox gift companies I found.

Reply from Brown Paper Packages
Absolutely love this company
Absolutely love this company. It’s the first time I’ve used them and I cannot fault them. My dear friend lost his Grandparent last weekend and I wanted to send a care package that was quality and not just full of sweets. BPP has plenty of beautiful gifts to choose from to tailor your package to whoever you’re sending to. Delivery was speedy and everything was gorgeous. Will definitely use again and recommend to everyone I know!

Reply from Brown Paper Packages
A really good gift service
Really lovely products and a good service. I've used them twice and both times the recipients were delighted with their gifts. The website could be improved to make it easier to view descriptions of items before at after you've selected them, but overall, it's a great service and I will continue to use it.

Reply from Brown Paper Packages
Great service and very helpful
Great service and very helpful. Fab easy to use site with lots of lovely options!
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