Good product will never have to paint skirting boards again , just a quick wipe over ,done . Very informative , good price , chose the day of delivery turned up when expected . Will definitely orde... See more
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Review summary
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Reviews shaping this summary
The product was great and it was delivered quickly and it is lovely to find a UK vendor for these items as I had expected to have to go international or at least European and I am glad I was able to s... See more
Had the products I needed at a good price. Swift delivery, although the delivery company failed to deliver all the items in one go, but after a quick telephone call to Building Plastics they had the m... See more
The product was delivered promptly and securely wrapped. They offered excellent assistance with my silly question (which was my fault) and explained how to raise the issue further. Overall, outstandin... See more
Company details
Written by the company
National Coverage throughout the UK using our own vehicles and specialist courier companies. 99.9% of the products are stocked ready for Same Day dispatch. Sign up to our special offer newsletter today and don't miss a bargain. Are you trade? Why not open up a trade account. Building Plastics (Wales) Ltd is a small but rapidly expanding family run business, founded in 2010 and re-branded in June 2014, operating out of our trade counter and warehouse in South Wales. Building Plastics supply Home Improvement products to the Trade and DIY, through their Trade counter and Online Store. We deliver all over the UK and Ireland using our own Vehicles and specialist courier services. Our mission is: To provide a service to the trade and public and to take advantage of the opportunities that exist for sales on the internet providing national coverage through-out the UK and Ireland. To perform for our customers the highest level of products supply services at fair and market competitive prices. To ensure the longevity of our company through repeat and referral business achieved by 100% customer satisfaction in all areas including timeliness, attention to detail and service-minded attitudes. To maintain the highest levels of professionalism, integrity, honesty and fairness in our relationships with our suppliers and customers
Contact info
Units 1-3, Block E, Penmaen Ind Estate, NP12 2DQ, Blackwood, United Kingdom
- 01495 781167
- vaughan@buildingplastics.co.uk
- www.buildingplasticsltd.co.uk
4.8
Excellent
127 reviews
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Excellent supplier
Easy to use website, easy to order, great prices and excellent delivery. Will order again
January 9, 2025
I got exactly what I ordered
I got exactly what I ordered, and it was delivered very quickly and was well wrapped and protected. Good people to do business with 👍🏻
January 4, 2025
Excellent service
November 22, 2024
MANGL250-03 Manthorpe GL250-03 Insulated Loft hatch Access Door
Ordering of the Manthorpe GL250-03 insulated loft hatch access door was quite simple. Good communication via email to confirm the order and how and when it would be delivered. No issues with delivery.
Fitting the loft hatch was easy enough once adjustments were made for it to fit and the 3point locking system to work without jamming, supplied screws I felt are a use once only item, the heads chewed so had to use new ones when refitting. Insulation on the hatch door isn't that good, broke away in places -only polystyrene. I've added an extra layer. Happy with the final outcome and better than what I had.
November 19, 2024
Broken skirting board on transit
My skirting was broken in transit, I emailed them and sent a picture, there customer services was excellent, I had a quick response back, and they are sending
me a replacement ,I couldn't ask for a better services .thank you so much
November 25, 2024
Excellent product and communication
Excellent product and communication, delivery was fast, will use again
November 17, 2024
Excellent company to deal with
Excellent company to deal with. Would recommend to any one.
November 7, 2024
Fast and efficient delivery
Fast and efficient delivery, product is good quality and was well packaged. Would highly recommend.
November 2, 2024
Great Service.
Always a very easy process to order online with Building Plastics Ltd and their products are very well priced with very speedy delivery times an all around excellent service provided.
October 28, 2024
prompt service excellent product
October 25, 2024
Great fast delivery
October 8, 2024
Would give 0 if I could
Would give 0 if I could, zero customer service and a shambles of a company, avoid at all cost, Take no responsibility for their carrier and supply damaged product. Then they lie about their actions and are too cowardly to communicate. Just wasted a month of my life dealing with them and I would advise to stay clear. Response by supplier is utter nonsense, no storms on original dates, area undercover, bins are not used for refuse. Also no communication from courier for collection and I have the whole mail trail. Only time you had any abuse was after this review when you finally woke up. Funny how suddenly suppliers start communicating after a bad review....hmmm !
September 9, 2024
Reply from Building Plastics Wales Ltd
I am truly sorry you are not happy with the service provided to you when purchasing a product from our online store. I can see the issue started when you requested the courier to leave your product in the bin or next to the bin whilst in heavy rain and thunderstorms. The product packaging is carboard and when wet would cause damage to the inner product itself, it was also too large to fit in the bin and could possibly been taken away for disposal. Your confrontational approach, abuse and reluctance to respond to the courier regarding collection then delayed collection and replacement. It is likely that the 3 attempts of delivery contributed to the damage and a decision was made to issue an immediate refund instead of sending out a replacement because we could not meet your demands. I will take your comments on board and look to improve in the future.
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