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Bupa Dental Care UK Reviews 

25,568
•
TrustScore 5 out of 5

4.8

Dentist
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Review summary

Created with AI, based on recent reviews

Considering 3,652 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the friendly, highly skilled staff and professional dentists who create a genuinely welcoming atmosphere and patiently explain every single treatment step to keep people completely at ease. People widely appreciate the exceptionally efficient service, pristine facilities, and reassuring care that successfully manage and reduce dental anxiety during visits. Though some reviewers were not happy with frustrating scheduling difficulties, unhelpful administrative communication, or unexpected appointment changes, these occasional experiences were less widespread. A few consumers also noted instances where procedures felt rushed, or explanations regarding ongoing dental care were noticeably lacking.

What people talk about most

Staff

Customers consistently note positive experiences with staff, describing them as friendly, highly... See more

Service

People report overwhelmingly positive experiences with the dental service, highlighting exceptional care and... See more

Customer service

Consumers find customer service to be exceptionally positive, reporting that staff are amazing and make them... See more

User experience

Reviewers highlight positive aspects of user experience, describing visits as smooth, efficient, and... See more

Quality

Clients share positive opinions on quality, consistently praising the exceptional skill and thoroughness of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I have just completed my orthodontic journey and would highly recommend the team at Bupa Dental Care in Poundbury. As someone who accessed orthodontic work later in life I am in my late 50's now. The... See more

Rated 5 out of 5 stars

Dr Mohammad Abdel-Hadi I can't recommend Dr Abdel-Hadi highly enough. He restored two root-treated molars on my lower right and fitted crowns on both, and the work was excellent — very thorough, e... See more

Rated 5 out of 5 stars

Superfriendly. Hi tech environment. Delightful Reception Staff. Superb Dentist who I get to have repeat visits with so I don't feel like every time is starting from scratch..... or drill as the cast m... See more

Rated 5 out of 5 stars

I go to Bupa Sevenoaks, where I see Naveed for dentistry matters and Aneta as my hygienist. I've been with both for years now and feel treated very fairly. Both impressively remember things I had ment... See more

Company details

  1. Dentist
  2. Cosmetic Dentist
  3. Dental Clinic
  4. Dental Hygienist
  5. Emergency Dental Service

Written by the company

Bupa Dental Care is one of the UK's leading dental providers, with more than 350 practices across the UK. We offer a wide range of services, from routine dental care and hygiene appointments to orthodontics, dental implants and specialist treatments. We're committed to helping patients achieve and maintain healthy smiles through high-quality care, convenient access and flexible ways to pay.

Contact info

4.8

Excellent

TrustScore 5 out of 5

26K reviews

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No recent history of asking for reviews

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4.8

All reviews

(25,568)

3,451 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more
Rated 5 out of 5 stars

Was nervous but no longer

I'm a very nervous patient but I needed my teeth cleaning. I rang dentist and had an appointment with William the hygienist. He was friendly and put me at ease after introducing me to his assistants. I am happy with the service and no longer nervous.

August 28, 2026
Unprompted review
Rated 5 out of 5 stars

First class and very professional

First class and very professional the minute I walked through the door
Staff are very warm caring and friendly
Jack puts his clients at ease he takes his time and explains everything he is doing
Would highly recommend this dental surgery

August 27, 2026
Unprompted review
Rated 5 out of 5 stars

The environment is welcoming

The environment is welcoming, and I find the team to be friendly and approachable in addition to being professional in their manner.
With my ongoing and some additional treatment over recent months, I have felt valued and respected.

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Happy

I was happy with my dentist he explained everything to me ..my teeth are the problem so we are working with what we got.for now was given choice

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Fabulous dental surgery

Fabulous dental surgery. Experts from reception to dentist. The dentist is so thorough. I cannot fault the hygienist. They go above and beyond in their education and care

August 26, 2026
Unprompted review
Rated 5 out of 5 stars

Sedation extraction

Update from previous post 2 month ago as an extreme dental phobic

Attended my extraction appt under light sedation, I was terrified, my blood pressure was high and wanted to run away.

Jess the dental nurse was so reassuring and took me into the room to meet Dr Nadeem and Layla the 2nd nurse. They were all so lovely and genuinely cared.

Nadeem inserted the canula in my arm despite my awful veins, I remember them talking through each step and can honestly say I felt nothing at all, vaguely remember them saying the tooth was out, felt like just a few seconds had passed, can highly recommend

Thank you all so much, you were genuine, kind and really lovely

August 26, 2026
Unprompted review

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