BVA Auctions Reviews 

Er wordt in toenemende mate hoge start prijzen gevraagd. In plaats van een veiling wordt het een webwinkel.

i won few very good deals here and happy with the way its carried out. I can recommend it.

delivery service from Leko was a disaster.
I prepaid them ,the final cost was lower but they never returned to me the difference despite my calls and emails

Good customer service, Rose is always helpful and nice))). Did had once an over date product

What you see is what you get!
Geen overtollige info maar nuttige info

purchase is catastrophic, an unsecured car with a lot of problems. car with rust and engine with problems that were not mentioned befor buying the car :-( how to inspect the gear box befor buy the car ? Result you can't beacause you can't drive the car. Big coast take 12% and 150 euros without protection or open dispute. even the key ring on the picture was stolen and not given to the buyer. on the phone they assured me to have done the necessary with the seller and that a solution will be found and a week after they say no. not serious and not at all professional advise you to avoid these auctions

Great site excellent deals.

The evaluation is based on my recent personal experience regarding the quality how the work are presented. In my opinion not always the works are described in their specificity and estimates by the experts.

The auction system isn't perfect.. I thought I was winning bid on 2 items . The clock went to Zero on each item with no other bids seen. When i was notified , I only ended up with one lot . I am told to refresh my screen to confirm no bids are received at end of clock I wasn't informed , so a little better explanation may have helped. I would suggest when you bid on something and are highest bidder there is a reminder on the screen next to "you are highest bidder " that reminds you to refresh to confirm you are still highest bidder when clock goes to 0

Easy process, friendly personnel, good lots! Loving it!

I always use BVA auction and the product quality is very high and the shipping is done next day of payment.

You can find lots of stuff daily in a very low price if you get a luch as it is all about bidding.

I bid all time in BVA auction. It does home delivery as well.

Wonderful customer service. Fast delivery. Great communication. Smooth transaction.

Delivery Service Leko that picks up the item and delivers it was awful. took 4 days to pick up, another 10 to "process" I got the item over three weeks after the pickup date. There is no reason this company should be in business, they only exist as a parasite that feeds off it's market niche and has a monopoly with BVA auctions.

I doubt the quality of the products. And ended up buying things much expensive than they should be.

In 2018 I bought different items at BVA. Because I was exporting them directly to a place out of the EU I had asked for VAT back. They promised to do so but when I handed the export papers in they refused the reimbursement.
Only when I wrote a comment at trustpilot they revised their decision and paid the VAT back. The whole process lastet several month before I got the money back.

While being in contact with BVA over this issue they promised that this will not happen again and they wil reimburse the VAT with no discussion if I can show the export papers the next time I would buy other items.

So in good belief I bought again at BVA. The procedure was the same like in the first time. After handing the papers in I received - again - the answer that they will not reimburse the VAT. So I wrote a complaint and this is the answer:

Dear Sir, Madam,
We have checked the documents and unfortunately these documents have not yet been approved.
On the documents on which the Europese Gemeenschap is listed with the MRN number are unfortunately not stamped and signed by customs. We really need a stamp from customs on these documents and where possible also a signature.
We look forward to receiving the right documents.

Met vriendelijke groet,
With kind regards,
Debiteurenbeheer BVA Auctions

This is the answer I wrote:

Dear Mrs. V.,
The documents received are official customs documents and these are stored in the customs systems.
You can include the EXA (export document) and COA (confirmation of export) document in your administration. This offers you absolute protection against a tax control / customs check. Nowadays everything goes electronically, time of the stamps and signatures is really over.
If you wish I can also ask the person that did the export at XYZ, Mr. R. W. to also give an explanation and statement.

I would also like to ask you to contact your colleague Mrs. J. v. L. on this issue and revise your decision before I have to hand in an official complain.
Mit freundlichen Grüßen / Met vriendelijke groeten / Kind Regards

And this is now their latest answer:

Dear Sir, Madam,
The documents you have provided have been evaluated by several people, including my colleague Mrs V. L.. The assessment has shown that we really need a stamp and signature from the customs authorities. Without a stamp and signature we really cannot give our approval to the documents.
We understand that everything is electronic nowadays. There is also a possibility to stamp documents with a stamp and signature and then scan these and mail them to you.
You can then mail the documents to us and we can further assess this.

Met vriendelijke groet,
With kind regards,
Debiteurenbeheer BVA Auctions

This is about the only company that has not yet understood that international shipment does not work with stamps anymore.

I will never buy again at BVA and cannot recommend it to others who are trying to do international shipment.

A easy and cheap way to get quality products at a fraction of the price. Highly recommended, hmmm, maybe not, you could be bidding against me!

Very nice. Thanks