Cadogan Tate Reviews 186

Used Cadogan Tate as recommend by my decorator for logistics and deliveries. They were good as far as the move but forgot items many times causing them to make extra trips and charge extra money. Also their pricing is not transparent and they are huge rip off. Sent bills for tens of thousand of dollars after everything completed without telling pricing up front and getting approvals. I then negotiated a final payment with them and then after they continue to send me additional bills for thousands of dollars. I do not recommend you ever use them. They are very shady with their billing practices.

Very mixed experience. Had multiple locations for move and some packing crews expert and careful and others just chucked things in a box resulting in breakage and damage. Overall had c. £1,000 of damaged or destroyed goods. Then had to chase and chase to get payment for damage. Despite paying 100s of pounds for full value insurance was told "do not have an open cheque book" and made every aspect of the claim difficult, including complaining about delivery costs to get a chest of drawers sent to a restorer that were their own company delivery quotes! Refused to reimburse for a £150 lantern despite cost of collection, repair and redelivery being greater than replacement cost. An incredibly time consuming and frustrating process.

This moving company, London based, costs a lot but is worth every penny. As a friend of mine said, “you won’t remember the cost, but you will remember if they destroy your favourite artwork or furniture.” She was absolutely correct. Cadogan Tate are the experts for moving nice things and art. They carefully looked after everything. The move was complex because it involved multimedia art of different shapes and weights, and there were many stairs and narrow passages to navigate. These guys are consummate professionals — no guesswork, they use the measuring tape and tell you the possible and the impossible. But seriously they also did a little of the impossible for me. A great company and I would not use anyone else. Close your eyes, transfer the funds and enjoy the knowledge you will have no worries with your move . And also — if you do have pesky stairs and narrow passages, they are also expert with using the hoist companies — but they actually saved us the cost and hassle of doing so with a little ingenuity!!