Cadogan Tate Reviews 185

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Looking at 35 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and positive attitude, making the entire moving process seamless and stress-free. Many people highlight the exceptional service, noting the efficiency, care, and reliability demonstrated by the teams. Reviewers frequently mention that the company takes great care of belongings, ensuring nothing is damaged or misplaced. However, some customers experienced minor issues with organization during international moves, where items designated for storage were sometimes mixed with those for transport. Despite this, the company's after-care team was noted for effectively resolving these situations.

What people talk about most

Staff

People report positive experiences with staff, consistently praising their professionalism, efficiency, and... See more

Service

Customers consistently note positive experiences with service. Many reviewers highlight the professionalism,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Cadogan Tate moved us over 5 days from our house . The team was professional, competent , helpful , very pleasant to work with and they make the entire process seamless. The team leader, Jimmy, was... See more

Rated 5 out of 5 stars

The Cadogan Tate team were incredible for our house move. Their team were speedy, careful and took the attitude of 'nothing is a problem' which really eased our stress. We found them to be well priced... See more

Rated 5 out of 5 stars

I’m honestly not sure where to begin. They say moving is one of the most stressful things you can go through, and this move absolutely lived up to that reputation—largely due to the complexiti... See more

Rated 5 out of 5 stars

Del and his team were absolutely amazing. Their efficiency, friendliness and work ethics were second to none. They packed up our home in record time and were just as efficient when offloading and... See more


Company details

  1. Business Services

Information provided by various external sources

Established London moving and storage company offering UK, EU and international household removals, fine art storage and shipping and office removals.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

185 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Superb home move

Another superbly executed move by Cadogan Tate. From start to finish they were superb. Tracy was amazing, always responded to any queries promptly and made sure that one felt we were in great hands. The moving team (headed by Steve) were absolutely brilliant again. Everything went according to plan over the 3 days.
Would definitely recommend for any house move. Superb.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Great service

Cadogan Tate made a recent move of a few pieces of furniture between Bucks and London very easy and stress-free. Leticia Salguerio was incredibly helpful and kept me informed of all the various steps. We wouldn’t hesitate to recommend Cadogan Tate for both big and small moves.

January 6, 2023
Unprompted review
Rated 5 out of 5 stars

Top removal company

Leticia very helpful & understanding. I rang on Monday to move Wednesday & she arranged move
Removal team were fantastic too
Thoroughly recommend company

December 21, 2022
Unprompted review
Rated 5 out of 5 stars

Superb service all round

Leticia was brilliantly helpful, kind and conscientious with planning our delivery. And if only all deliverers in life were as obliging, friendly, prompt and tidy as Patrick and Robbie. Thank you Cadogan Tate for superb service all round.

January 5, 2023
Unprompted review
Rated 5 out of 5 stars

Excellent!

Excellent! Very professional and friendly. They went the extra mile when re-delivering our furniture and really took great care with everything.

April 13, 2022
Unprompted review
Rated 5 out of 5 stars

Excellent serivce

Excellent serivce. My items were collected at the time arranged wrapped quickly efficiently and with care. I knew I had to wait for my delivery as we were only using a part load but that wait was only 4 weeks.
The items were delivered exactly on the time arranged all in order no issues. The delivery personnel were efficient helpful and considerate. Very professional. Thank you.

December 14, 2022
Unprompted review
Rated 1 out of 5 stars

Do not use this service

Do not use this service. We live in Denver, Colorado. We had two paintings being transported from New York, the driver and the van have not been heard from since yesterday. Cadogan Tate does not respond to inquiries. The paintings have been reported stolen. The FBI has been involved. I do not recommend using this transporter.

December 16, 2022
Unprompted review
Rated 5 out of 5 stars

Fantastic white glove service

Fantastic white glove service - executed well and within the expected timeline. Took a lot of the stress level out of our move. Highly recommend to anyone!

December 5, 2022
Unprompted review
Rated 5 out of 5 stars

Cadogan Tate did a superb job moving…

Cadogan Tate did a superb job moving all our precious things and they went above and beyond at each stage to make sure everything went smoothly. Emanuella was very helpful in advance and the moving team itself were 4 heroes! Thank you!

November 17, 2022
Unprompted review
Rated 5 out of 5 stars

Multiple moves into and out of storage and moving some of these to France.

There is a saying that 'you get what you pay for'. In the case of my experience with Cadogan Tate I ended up receiving far more than I paid for in terms of: their exemplary personal service; the care of packing my items -- even pans; and their flexibility in meeting my requests. The service was not five star but ten and worth at least double of what I paid.

My move was complicated because I also had items from the clearance of my mother's house on top of my own.
Furthermore, I was staying in a small apartment in France and simply could not have all the items shipped to me immediately.
I, therefore, needed not only a company that could move my stuff in the U.K. out of my apartment, store it and then deliver it to France. Eco Movers, a division of Cadogan Tate, did all that without a single hitch. [I understand that Eco Movers has now been moved into Cadogan Tate and goes as Cadogan Tate.]
My brother lives in Canada and he needed to gain access to our mother's items in storage in case he wanted any. I also needed access to items that I accidently moved to storage but needed on a daily basis.
Not only did Cadogan Tate arrange for us to access the items in storage, but had a staff member repack items we had taken out to look at and then wanted to return.
Yes we paid what seemed a hefty sum, but again our experience was hassle and stress free. The boxes were waiting there for our arrival, a staff member opened the ones we wanted open, they then repacked items we did not need and reseal the boxes. Both my brother and wife were impressed by the packing of the items. My brother moved frequently because of his job and so he had experienced numerous moving companies, albeit in Canada.

Perhaps the greatest testament to their service was in comparison to my move in Paris. I used a local company to move my stuff into the apartment I purchased. I thought they were good, but sadly they were not and I found several items broken.
By comparison when my stuff came from London not one item was broken and those crates must have been moved several times -- from my London flat to storage, then when I/my brother looked into them in storage and finally from storage to my apartment in France.
This was because not only were the boxes really sturdy with corners stapled so they would not break under pressure, but every item was wrapped with several sheets of paper so it was padded and then any empty spaces in the box were stuffed with paper so nothing could move inside it. That to me is real attention to detail and care of a person's belongings and why I would unequivocally give them ten stars and recommend Cadogan Tate for your next move.

November 25, 2022
Unprompted review
Rated 5 out of 5 stars

Super service

Derek and his team were well organised and professional. The job was done quickly and efficiently. Our contact for the move was Leticia who was excellent in making the arrangements including further supplies of boxes we requested at short notice.

November 15, 2022
Unprompted review
Rated 5 out of 5 stars

Call Cadogan Tate when you need an excellent removals company.

I am happy to recommend Cadogan Tate as my experience dealing with their entire team has been very positive and professional. From arranging the survey, to helping to move items to different locations (new home, storage and abroad) and recently an additional local move, I have found Cadogan Tate to be very reliable and provide excellent service.

The office team were responsive and reassuring and the guys doing the actual move executed their job with care, speed and respect for our belongings and home. Moving is stressful, but having great movers helps a lot.

November 7, 2022
Unprompted review
Rated 1 out of 5 stars

Arrogant, unhelpful and chaotic

I was told that my single item could be added as a part load on trips that left London for Scotland weekly. I paid for the delivery on 7th September specifying that I needed delivery by the end of September. I heard nothing for over two weeks when I got an email from my delivery coordinator who sent me no date, just a leaflet about preparing for a house move! I complained about this and the time it was taking to deliver and got a date for 10th October, by which time I would no longer be in the country. I asked what happened to the weekly trips I was told my item could be on, there was no explanation or offer to expedite the delivery. Today is the date of delivery, I arranged for my son to be available in my absence. He was called first thing this morning by an unknown company to say it doesn't suit them and will now be Thursday or Friday. I paid Cadogan Tate for this delivery, it has been passed to Shore Porters who have passed it to some unknown delivery driver. My artwork is on a van apparently having gone to Scotland from London, now back to London and then back up to Scotland. They are an arrogant and chaotic company with no sense of customer value.

October 10, 2022
Unprompted review
Rated 5 out of 5 stars

Brilliant experience

I can't recommend Cadogan Tate highly enough! They were incredibly helpful, professional, polite and friendly and extremely efficient. I had a complicated situation in terms of fixing a moving date and they couldn't have been more helpful and flexible, making the experience of moving a pleasant one rather than a nightmare. They stood out from all the other removal firms I spoke to who were very unhelpful and inflexible. Running up to the day of the move Emanuela was brilliant (as she has been recently in organising for my son to access my goods in storage at short notice) and on the removal days (moving out and moving in which spanned 4 days) Steve and his team were fantastic too and couldn't have been nicer as well as being extremely competent. The best moving firm I have ever used!

August 26, 2022
Unprompted review
Rated 5 out of 5 stars

Cadogan Tate

Cadogan Tate - the team that arrived to deliver our furniture were friendly, professional, polite and extremely respectful / careful with what they were handling.
Emanuela organised everything and was efficient and easy to correspond with.
Great job -can't fault.
Thanks

August 10, 2022
Unprompted review
Rated 5 out of 5 stars

Cadogan Tate move

Cadogan Tate coordinated and executed a multi-stage move for my mum and did it flawlessly - they were a pleasure to work with and excellent in every respect. We would like to send our thanks to the entire team and especially to Emanuela and Imty who managed the process brilliantly for us. Couldn't recommend more highly.

July 15, 2022
Unprompted review
Rated 5 out of 5 stars

Moving out of this second home involved…

Moving out of this second home involved long distance drives to London. It was such a relief to use a company who did it all for us - everything went according to plan and despite some tricky problems with getting things out of the flat on the 4th floor all went smoothly and to schedule. Thank you to Emanuela and the removals team for making the whole thing work and reducing the stress. Its always worth paying a little bit more - you get a lot more!

August 18, 2022
Unprompted review

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