Cambridge Audio Reviews 

2,627
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Evaluating 674 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of the products, noting their excellent sound generation and superior build. Many found the items to offer unreal value for money, with competitive pricing. Reviewers frequently highlighted the efficient and fast delivery service, often receiving orders quickly and well-packaged. The user experience is also highly regarded, with products being comfortable, easy to use, and having a secure fit. However, some customers also noted concerns regarding battery longevity, with a few people experiencing earbuds losing charge more rapidly over time or not lasting as long as expected, particularly with ANC on.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often praising the sound, design, and ease of use,... See more

Quality

Users describe positive interactions with quality, consistently praising the high product quality, excellent... See more

Delivery service

Clients share positive opinions on delivery service, with many reviewers highlighting the exceptionally fast... See more

User experience

Consumers find the user experience to be positive, highlighting great sound, design, and ease of use, with... See more

Price

People report positive experiences with price, often highlighting the great value and affordability of... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Absolutely 100% recommend this business to all and everyone ! Amazing products, bought 3 different items over last 12 months, all arrive in perfect condition, well wrapped up and presented in professi... See more

Rated 5 out of 5 stars

A great product at a great price, I’m extremely happy with my Melomania A100s. The sound quality is amazing, and the app allows you to adjust the settings to suit your taste and favourite ge... See more

Rated 5 out of 5 stars

I bought some M100 earbuds for my wife to use overnight, due to their long battery life. After 18 months of them working perfectly, one earbud only lasted about 4-5 hrs. I contacted Cambridge Audi Cus... See more

Rated 5 out of 5 stars

Great value for price. Quick purchase. Great audio quality. Immediate start (except some pairing fails having closed the lid, which apparently needs to stay open when pairing)


Company details

  1. Electronics Company
  2. Hi-fi shop

Written by the company

At Cambridge Audio, we’re for people who listen. Since 1968, we’ve pursued one simple goal: to engineer products that bring the Great British Sound into your home. Nothing added, nothing taken away. With design and engineering based in London, we’ve pioneered many technologies at the forefront of audio innovation. From the use of toroidal transformers in the iconic P40 amplifier, to the award-winning StreamMagic music streaming platform, we constantly seek to improve your listening experience. However you listen, whatever your budget, we will give you the best possible sound at the fairest possible price.


Contact info

4.8

Excellent

TrustScore 5 out of 5

3K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(2,627)

754 reviews in the last 12 months

Write a review
Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Got the headphones fairly quickly

Got the headphones fairly quickly. The anti noise cancelling is more noticeable compared to the Sony MHX5000.
The build quality is superior to Sony by a long way. The use of alloy parts in construction of the headphones is appreciated

June 8, 2026
Rated 5 out of 5 stars

Can't believe how good the MXN10 is

Can't believe how good the MXN10 is - I use it in a fairly upmrked system (Quad Elite, Spendor D7's) and it seems to be all that I need. If I upgrade it will be to one of your streamers. Thanks for a truly outstanding product. Easy to set up for an old git like me!

March 11, 2026
Rated 5 out of 5 stars

Cambridge Audio make outstanding audio…

Cambridge Audio make outstanding audio products. I bought a pair of P100 SE Bluetooth headphones. They are well designed , comfortable , well built , and most importantly sound superb.
It's not only with the products that CA excell , their level of customer service is peerless. They genuinely care about customer satisfaction, always going the extra mile. In these days of a "take the money & run" philosophy that far too many companies endorse, it is indeed refreshing and most importantly reassuring.

May 29, 2026
Unprompted review
Rated 4 out of 5 stars

Great support team

Had some issues to get my order confirmation by mail and the Support team has been super efficient to answer all my questions.

No customer account dashboard available, which means 4 stars and not 5.

May 28, 2026
Rated 5 out of 5 stars

Cambridge Audio went above and beyond…

Cambridge Audio went above and beyond when a mistake was made with an order. I informed them, they kindly and swiftly sorted it out, and I am very grateful to them for doing so. It would be churlish for me to give them anything less than 5 stars

May 26, 2026
Rated 5 out of 5 stars

Just easy from start to finish

Just easy from start to finish. I knew what I wanted and using Cambridge Audio’s website was easy. Product arrived within 48 hours. Very securely packaged. Sound quality just what I would expect from CA

May 26, 2026

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look