They are a OUTRIGHT FRAUDULENT. They take your money, after a while tell you they don't have the gear - and don't deliver!!! You complain and after a while they just don't respond. Absolutely DO NOT... See more
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Do not buy anything from Camera Sky! They are selling products they don't have!! I ordered and paid for $3000 worth of gear, and was told for months that they were waiting fro shipment, only to finall... See more
Ordered and paid for mobile phone 17 January 2018, they agreed by email to provide refund 30 January when unable to supply, as of May 4 still awaiting refund. Many phone contacts and an email 16 Apri... See more
I, like others here, foolishly bought from this business without checking out all of the reviews. They claim to be Australian, but ship all product from Hong Kong, meaning they offer delivery times th... See more
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Poor communication and slow shipping
When you order an item from Camera Sky they clearly state 2-5 shipping days, what they fail to mention is the 3-7 processing days before that! Poor shipping times and communication.
I tried ringing them and the line kept cutting me off and was never able to reach them the five times I rang.
I then reached out and e-mail Camera Sky and was told about the processing but was not told they would ensure my item was shipped immediately or anything.
I took a risk and it paid off
I had read a lot of other bad reviews so I was a little hesitant. But I stood to save about 10% when compared to the next cheapest store.
I purchased binoculars and my logic was that they probably weren't as likely to mistakenly send me the wrong item for something this simple.
I also prepared myself for shipping to take a lot longer than expected (due to other's bad reviews)
But all up I got the correct item and in good condition for the stated price (actually a bit less after factoring in the 'like and share' discount and using direct deposit).
The item arrived undamaged and within 6 working days (including the direct deposit 1 day delay) which was surprising given the stated 5-12day expected delivery time.
I feel sorry for everyone who has had bad experiences, but I must give credit where it is due and give camerasky 5stars.
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