Camping Connect Reviews 197

TrustScore 4.5 out of 5

4.7

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Rated 5 out of 5 stars

Engineer just called. Replaced router up and running within 10 minutes. Really polite very professional. Thanks . Really appreciate help with this issue. Great service.

Rated 5 out of 5 stars

Wayne Anderson our engineer has been amazing spent time helping us get set up nothing was too much trouble , he was very polite made sure everything was working including our phones, he left everythi... See more

Company replied

Rated 5 out of 5 stars

We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected whic... See more

Company replied

Rated 5 out of 5 stars

Adam who installed our Internet in our caravan was polite and respectful through out. Adam phoned us to say he was 15 minutes away. He arrived introduced him self and explained every thing that he was... See more

Company replied

Company details

  1. Internet Service Provider

Written by the company

With over 550 sites in the UK, Camping Connect is a premier WiFi provider, offering integrated solutions such as guest WiFi, broadband and Smart Park services for the leisure industry. We deliver superfast, reliable, and secure WiFi systems tailored to the unique needs of the leisure industry, including caravan parks, holiday parks, resorts, touring, glamping and camping parks. No matter how big, small or remote your park is - we have a WiFi solution for you! We have a commitment to customer satisfaction, providing 24/7 cloud-based monitoring, family-friendly content filters, and a dedicated 24/7 support team. Camping Connect ensures that guests and holiday home-owners can enjoy a seamless online experience while park owners enjoy peace of mind.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

197 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

Engineer just called

Engineer just called. Replaced router up and running within 10 minutes. Really polite very professional. Thanks . Really appreciate help with this issue. Great service.

June 1, 2026
Unprompted review
Rated 5 out of 5 stars

Quick & efficient ssrvice

Quick, efficient service providers. Installation was quick & seamless, really positive communication, response and support. Highly recommended..especially if you have young gamers!

May 25, 2026
Unprompted review
Rated 5 out of 5 stars

Absolutely fantastic service James…

Absolutely fantastic service James arrived on time helped us setting everything up he went above and beyond his job Daniel was fab at the other end of the phone to connect us there and then well done guys

May 13, 2026
Unprompted review
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Reply from Camping Connect

Thank you so much for your wonderful 5-star review! We’re delighted to hear that you had such a positive experience with our team.

James will be thrilled to know his punctuality and dedication made such a difference, and we’ll be sure to pass on your kind words to Daniel as well for his support over the phone.

Providing excellent service and going above and beyond for our customers is exactly what we strive for, so your feedback truly means a lot to us.

Rated 5 out of 5 stars

Had a fabulous member of staff who had…

Had a fabulous member of staff who had lots of patience and talked me through everything
He explained it was a configuration problem at that end
I’m so happy now I have Wi-Fi again
Many thanks
Deb Harries

April 6, 2026
Unprompted review
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Reply from Camping Connect

Hi Deb,

Thank you so much for taking the time to share your experience with us.

We’re really glad to hear that our team member was able to support you with patience and clear guidance, and that the issue was quickly identified and resolved. It’s great to know you’re back up and running with your Wi-Fi!

If you ever need any further assistance, please don’t hesitate to reach out — we’re always here to help.

Rated 5 out of 5 stars

Been in for almost a year now and never…

Been in for almost a year now and never had a problem with it

March 28, 2026
Unprompted review
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Reply from Camping Connect

Hi there, Stefen, we’re really pleased to hear that you’ve had such a smooth experience with us over the past year. Providing a reliable, hassle-free service is exactly what we aim for, so it’s great to know we’re getting it right.

If you ever need anything, we’re always here to help.

Rated 5 out of 5 stars

The installation was quick and easy and…

The installation was quick and easy and Adam was friendly and professional

March 18, 2026
Unprompted review
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Reply from Camping Connect

Hi there Kev, we’re really pleased to hear that your installation was quick and hassle-free, and that Adam provided a friendly and professional service. We’ll be sure to share your feedback with him

Rated 5 out of 5 stars

Very impressive!

Came to get the van ready for the new season today and the WiFi had been fitted, no mess, no fuss and instant connection. I am impressed with the service from start to finish.

March 17, 2026
Unprompted review
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Reply from Camping Connect

Hi there, we’re delighted to hear that your installation was quick and straightforward, and that Adam made the experience a positive one with his friendly and professional approach. We’ll be sure to pass along your kind words to him.

Rated 5 out of 5 stars

Adam was very helpful and professional

Adam was very helpful and professional. He has installed your wifi in our vans before and explained what he was doing at every stage, would highly recommend

March 6, 2026
Unprompted review
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Reply from Camping Connect

Hi Brian, it’s great to hear from you again! Thank you for the 5-star review. It’s wonderful to know that Adam’s professional approach and step-by-step explanations hit the mark. We’ll be sure to share this 5-star shout-out with him!

Many thanks,
Camping Connect

Rated 5 out of 5 stars

Adam the installer was brilliant

Adam the installer was brilliant. It’s a shame the rest of the team are not up to his standards 10 minutes before he arrived. He rang me to say he’d be there very polite courteous I’m first thing you did was apologised for the others. I wish I could leave a review for the others and that would be -5 once again Adam deserves 10 out of 10.

March 5, 2026
Unprompted review
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Reply from Camping Connect

Thank you for the 5-star review for Adam, Maria! He’s a star, and we’re glad his politeness and communication made a difference. We’ve also noted your feedback regarding the rest of the team—we take that seriously and will be looking into how we can improve our service to match the standard Adam set for you.

Many thanks,
Camping Connect

Rated 5 out of 5 stars

Adam was very polite explaining ever…

Adam was very polite explaining ever thing.cleaned up after him self very polite nice man great from start to finish .

March 2, 2026
Unprompted review
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Reply from Camping Connect

Hi Sharon, thank you so much for the 5-star review! We are thrilled to hear that Adam took such good care of you. We pride ourselves on being professional and tidy, so it’s wonderful to know he made the process easy from start to finish. I’ll be sure to pass your kind words along to him!

Many thanks,
Camping Connect

Rated 5 out of 5 stars

Cannot fault this business

Cannot fault this business. From start to finish Adam was very professional and answered all of my questions throughout the installation process and explained everything to me in layman's terms! I am not all that tech savvy am afraid!! Would have no hesitation in recommending this service to anyone wondering which WiFi service to use. Well done Camping Connect!

December 2, 2025
Unprompted review
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Reply from Camping Connect

Thank you for this brilliant review! We're thrilled to hear that Adam was professional and took the time to explain everything in layman's terms during your installation. Customer satisfaction is our top priority, and we appreciate your strong recommendation for Camping Connect!

Rated 5 out of 5 stars

In Van Wifi Installation

We wanted In Van Wifi and Adam, the engineer, installed it on a vile cold and rainy night. Everything works fine and he explained it all clearly and patiently.
Excellent service.

December 5, 2025
Unprompted review
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Reply from Camping Connect

Thank you so much for this wonderful review! We are happy to hear Adam provided such excellent service, especially while installing your In-Van WiFi on a cold and rainy night. We pride ourselves on clear, patient explanations, and we're delighted everything is working perfectly for you!

Rated 5 out of 5 stars

Excellent service 👏

Excellent service from this person who connected Internet to our lodge was very quick and very pleasant and polite person 5* Adam Julia E4 😀 very happy with service 😀

October 31, 2025
Unprompted review
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Reply from Camping Connect

Thank you for taking the time to share your 5-star experience, Adam and Julia! We are very proud of our team members and are glad to hear our representative was quick, pleasant, and polite.

Rated 5 out of 5 stars

Adam was brilliant

Adam was brilliant. Very friendly, professional and tidy.

September 19, 2025
Unprompted review
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Reply from Camping Connect

Hi Stephen,

Thank you for the kind words about Adam and the 5-star review. I will notify him of your review.

Many thanks,
Camping Connect

Rated 5 out of 5 stars

Extremely helpfull

Extremely helpfull had to change install date no problems, installer very efficient no mess , would recomend to all.

September 15, 2025
Unprompted review
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Reply from Camping Connect

Hi Edd,

Thank you for the 5-star review!

Many thanks,
Camping Connect

Rated 5 out of 5 stars

We’ve avoided getting internet in our…

We’ve avoided getting internet in our Caravan for years however we now have 3 teenagers and their interest on a rainy day with poor cellular signal was low.
Now everyone’s happy! The children can call their friends via WhatsApp and we can watch Sky so no longer subjected to the dodgy 9pm film and the adverts that go on forever. Unfortunately for me that also means we get sky sports so now have to drag my husband away from the TV.

We’ve avoided getting internet in our Caravan for years however we now have 3 teenagers and their interest on a rainy day with poor cellular signal was low.
Now everyone’s happy! The children can call their friends via WhatsApp and we can watch Sky so no longer subjected to the dodgy 9pm film and the adverts that go on forever. Unfortunately for me that also means we get sky sports so now have to drag my husband away from the TV.

5 star service from camping connect, really fast set up and no issues whatsoever. Would highly recommend!

August 27, 2025
Unprompted review
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Reply from Camping Connect

Thank you so much for the wonderful review! We're absolutely delighted to hear that the whole family is now enjoying the benefits of a strong, stable connection – especially on those rainy days! It sounds like your caravan has become the perfect balance of peace, entertainment, and just the right amount of sport (even if it means prying your husband away from Sky Sports now and then!).

Rated 5 out of 5 stars

Jack was very friendly and informative

Jack was very friendly and informative. Really quick hassle free installation.
Really pleased with the stable speed

July 25, 2025
Unprompted review
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Reply from Camping Connect

Thanks so much for the great feedback! We're really glad to hear Jack made the installation quick and easy for you. It's also fantastic to know you're pleased with the stable speed – that's exactly what we aim for!

Rated 5 out of 5 stars

Excellent service have no problems in…

Excellent service have no problems in my static caravan at ingoldmells great signal quick up and down load

August 11, 2025
Unprompted review
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Reply from Camping Connect

Hi David,

Thank you for the positive and 5-star review!

Many thanks,
Camping Connect

Rated 4 out of 5 stars

Recommend Camping Connect

Easy to order but if there is a problem it can take a while to get through to them. Once through they are really helpful and sort any issues.signal and connection is brilliant and they offer a longer range signal for use outside your caravan alongside the standard one. Would recommend

July 18, 2025
Unprompted review
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Reply from Camping Connect

Hi Kathryn,

Thank you for leaving us a 5-star review!

Many thanks,
Camping Connect

Rated 4 out of 5 stars

Very good service from start to finish

Communication mostly good, only one chase up need on installation date re time of arrival.
When Wayne arrived, he was so polite, helpful, tidy and although he had an extremely busy day, he still took the time to answer my questions and explain set up etc.
Happy with quality of internet service up to date.

July 21, 2025
Unprompted review
Camping Connect logo

Reply from Camping Connect

Hi Elizabeth,

Thank you for the kind words about Wayne! I will make him aware of you review.

Many thanks,
Camping Connect

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