Steve the Camping Connect Engineer installed WiFi to our static caravan, he was very polite and friendly and worked very efficiently. He also had to add another Access Point to our site, making adjus... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Wayne Anderson our engineer has been amazing spent time helping us get set up nothing was too much trouble , he was very polite made sure everything was working including our phones, he left everythi... See more
Company replied
We.purchased a used static and was given Camping Connect details as the precious owner highly rated them, the static van is in a poor signal area so could not use our mobiles etc, once connected whic... See more
Company replied
Adam who installed our Internet in our caravan was polite and respectful through out. Adam phoned us to say he was 15 minutes away. He arrived introduced him self and explained every thing that he was... See more
Company replied
Company details
Written by the company
With over 550 sites in the UK, Camping Connect is a premier WiFi provider, offering integrated solutions such as guest WiFi, broadband and Smart Park services for the leisure industry. We deliver superfast, reliable, and secure WiFi systems tailored to the unique needs of the leisure industry, including caravan parks, holiday parks, resorts, touring, glamping and camping parks. No matter how big, small or remote your park is - we have a WiFi solution for you! We have a commitment to customer satisfaction, providing 24/7 cloud-based monitoring, family-friendly content filters, and a dedicated 24/7 support team. Camping Connect ensures that guests and holiday home-owners can enjoy a seamless online experience while park owners enjoy peace of mind.
Contact info
Unit A, Kestrel Way, Garngoch Industrial Estate, Penllergaer, SA4 9WN, Swansea, United Kingdom
- 01792277230
- help@campingconnect.co.uk
- www.campingconnect.co.uk
4.7
Excellent
199 reviews
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Absolutely fantastic WiFi and signal
Absolutely fantastic WiFi and signal. Would really recommend these as I ve had no faults at all. Easy Installation and really easy to set up, everything is perfect. Most definitely the cheapest by far. If you want a bargain then come here xx
March 2, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We're thrilled to hear that you're enjoying our WiFi and that the installation process was smooth. Your recommendation means a lot to us! We strive to provide great service at a great price, and it’s wonderful to know we've met your expectations.
Camping Connect Team
Excellent service
Excellent service. Never had any problem with the Internet in our van and love the fact you only pay for the months you use it.
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your great review! We're so glad to hear that you’ve had a hassle-free experience with our service.
Camping Connect Team
Great and clean installation
Great and clean installation. No mess whatsoever. Great price and a very reliable service. Just great makes a hell of a difference for reception in our caravan xxx
March 1, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful feedback! We’re thrilled to hear that you were pleased with the installation and that our service has made such a positive difference for you.
Camping Connect Team
Excellent service have used this…
Excellent service have used this service for a few years now any enquiries delt with prompt and satisfactory no drop in summer like 4G will continue to use this service
MM
March 9, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We're delighted to hear that you’ve had a reliable experience with our service over the years. It's great to know that we've met your needs, especially during the busy summer months.
Camping Connect Team
Connection at caravan 430 Happy Days Beachfield
An extremely polite and helpful man came and installed my WiFi and had it all up and running in no time. I was so impressed at how he was so efficient and even took his shoes off before entering my caravan. Your company is a pleasure to deal with and I would highly recommend, in fact I have already recommended you to several friends. Keep up the good work .
August 28, 2024
Unprompted review
Reply from Camping Connect
Thank you so much for your kind words! We're thrilled to hear that our installer made such a positive impression and that you’re happy with your Wi-Fi setup. We truly appreciate your recommendations to friends, and we'll continue to strive for excellence.
Camping Connect Team
Installation was easy with no snags
Installation was easy with no snags. Wi Fi connection has been seamless ever since. Very good experience. Phone signal at site is very weak so we use WhatsApp instead to call family and friends.
Would recommend,
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful review! We’re glad to hear that the installation went smoothly and that you’ve been enjoying a seamless Wi-Fi connection. It’s great that you found a way to stay connected with family and friends despite the weak phone signal. We appreciate your recommendation.
Camping Connect Team
The service is good and very good value…
The service is good and very good value never had any problems
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your kind words! We’re thrilled to hear that you’re satisfied with our service and value. If you ever need assistance, just let us know.
Camping Connect Team
Great service
Great service. Fitted in poor signal area to 3 vans and all perfect
July 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your great feedback! We’re delighted to hear that the installation in a challenging signal area has been successful for all three vans. If you need any further assistance or support, just let us know!
Camping Connect Team
Only had one problem of no internet and…
Only had one problem of no internet and this was sorted straightaway. Thanks. Good service.
August 24, 2024
Unprompted review
Reply from Camping Connect
Thank you for your review! We’re glad to hear that your issue was resolved quickly. Your satisfaction is important to us, and we appreciate your feedback on our service.
Camping Connect Team
We are so happy with the service you…
We are so happy with the service you have provided for us at our caravan on coast.
I think we might have started a tend on our site.
Everyone is happy with the service.
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We’re thrilled to hear that you’re happy with our service at your caravan. It’s great to know that others on your site are enjoying it too!
Camping Connect Team
We had a few niggles at the beginning…
We had a few niggles at the beginning but sorted.I would of liked to have got abit higher than the 10 we have but you do not do it on our site which is Walsh's skegness. But thank you for your help.
April 20, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re glad to hear that any initial issues were resolved and that our team was able to assist you. We appreciate your input regarding the speeds available at your site and will keep it in mind for the future.
Camping Connect Team
The best connection with camping connect
I have been with camping connect for 4yrs and it's fast and reliable ive only had 2 faults and that was with the bridge and they came out straight away I have never been with out fir very long I would recommend in fact I have recommend it's the best you can get and value for money they are friendly and polite and nothing is too big please try you won't regret it xx
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful review! We’re so glad to hear that you’ve had a positive experience with Camping Connect over the past four years. It’s great to know our team has been responsive to your needs.
Camping Connect Team
This is essential if you own a caravan
This is essential if you own a caravan, the quality and price is brilliant, I can stream movies and play games online with no lag , even when the site is quite busy , recommend
April 1, 2024
Unprompted review
Reply from Camping Connect
Thank you for your fantastic review! We’re thrilled to hear that you’re enjoying reliable streaming and gaming with no lag, even during busy times.
Camping Connect Team
I thought I was not connected but the…
I thought I was not connected but the helpful staff were patient enough for me to find I had turned it off myself at the plug, so to thanks for the help
June 1, 2024
Unprompted review
Reply from Camping Connect
Thank you for your kind review! We’re glad to hear that our staff were able to assist you patiently. It’s great to know everything is sorted now! If you need any further assistance in the future, don’t hesitate to reach out. We’re here to help!
Camping Connect Team
What's not to like about Camping Connect?
What's not to like about Camping Connect? We had originally been using a 4G router-based solution to provide some semblance of connectivity within the static caravan, due to our mobiles recieving appalling signal when inside. We used an external aerial to receive the signal and, during non-peak times, we could get up to 15Mb/s. Unfortunately, during peak times and school holidays, the 4G masts became overloaded and our service dropped to 0.5Mb/s. We decided to invest in a more substantial solution and, after careful review, decided on Camping Connect. I'm an IT manager and need a good connection to my offices when at the van, should the need arise, and I'm extremely happy with what I'm being provided with. In additional, we have various TVs with various streaming solutions being used, multiple mobiles and tablets, etc and the system copes very admirably. We've been with Camping Connect for a couple of seasons now and I would highly recommend the solution, the price is affordable and makes you wonder why you'd use anything else. Keep up the good work.
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your detailed and fantastic review! We’re thrilled to hear that Camping Connect has provided the reliable connectivity you were looking for in your static caravan. It’s great to know that our service meets your needs, especially with all your devices. Your recommendation and insights as an IT manager mean a lot to us!
Camping Connect Team
Excellent!!!
Excellent service setting up and receiving- works well in our caravan
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your great review! We’re glad to hear that the setup went smoothly and that everything is working well in your caravan. If you need any assistance in the future, don’t hesitate to reach out!
Camping Connect Team
We had wifi connected for our guests in…
We had wifi connected for our guests in our caravan. We have had no problems with it at all. Speedy connections. Brilliant addition to the holiday
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your feedback! We’re thrilled to hear that the Wi-Fi has been a brilliant addition for your guests and that you’ve had no problems with it. Your satisfaction is our priority!
Camping Connect Team
Supplied and fitted in the caravan and…
Supplied and fitted in the caravan and we've had no issues. Top notch service
June 13, 2024
Unprompted review
Reply from Camping Connect
Thank you for your review! We’re delighted to hear that you’ve had no issues since your installation. Your praise for our service means a lot to us! If you need anything in the future, just let us know.
Camping Connect Team
I’ve only had one problem
I’ve only had one problem, and camping connect was quick on the mark to get it sorted, the customer service was brilliant. Nothing was too much trouble. Thank you for keeping my guests happy with the Wi-Fi :)
August 10, 2024
Unprompted review
Reply from Camping Connect
Thank you for your wonderful feedback! We’re glad to hear that our team was quick to resolve your issue and that you were pleased with our customer service. Keeping your guests happy is our top priority!
Camping Connect Team
Kids entertained
Great service keeps everyone entertained the in van WiFi is superb
September 4, 2024
Unprompted review
Reply from Camping Connect
Thank you for your great review! We’re thrilled to hear that our in-van WiFi is keeping everyone entertained. Your satisfaction means a lot to us! If you need anything else, just reach out!
Camping Connect Team
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.