Ray was wonderful. He showed me a few fridges and answered all my questions. Thank you Ray for making my shopping experience smooth & seamless. The gentlemen who delivered my fridge were profe... See more
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See what reviewers are saying
I bought a washer from C A. This was a very pleasant experience. CA rep Thevakumar Delakshan helped me deciding washer suitable for my use and offered a good deal.
Company replied
Great customer service that allowed me to buy what I needed quickly and have delivery the next day! Delivery people arrived within the window and made removal of the old appliance easy.
Company replied
The associates are friendly and knowledgeable. We have always found exactly what we are looking for when we visit the store.the prices are fair and the products are good.
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Brampton
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contact info
30 Great Lakes Dr., Unit 110, L6R2K7, Brampton, ON, Canada
- 9054991866
4.7
Excellent
2K reviews
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I purchased a Truarctic Full size…
I purchased a Truarctic Full size fridge and a matching mini fridge from Canadian Appliance Source. On my first visit, I spoke with Fahad. He was very knowledgeable and extremely helpful making the right choice for my needs. The store was exceptionally clean and tidy, Fahad was extremely friendly and answered all my questions. Delivery set up was a breeze the fridge was delivered within two days. I went back to the store to purchase the mini fridge and spoke with Imran. Just as before, he was very helpful, friendly set up delivery and I received the mini fridge in two days. I would highly recommend Canadian Appliance Source, they have a wide assortment of different appliances in store and the staff seems to be quite knowledgeable and helpful in helping you make a good choice for your home. The delivery people were very respectful? to the home, when they delivered my items!
July 4, 2026
Reply from Canadian Appliance Source - Brampton
Hello Thresea
Thank you for choosing us for multiple additions to your home and for your wonderful business.
We look forward to seeing you at the store again for any future needs.
Kind regards,
CAS
Najeem made it so easy to get this…
Najeem made it so easy to get this purchase organized, quick and efficient. Thanks so much. !! The delivery gentleman were awesome.
July 3, 2026
Reply from Canadian Appliance Source - Brampton
Hi Scott,
Thank you for your great review and for choosing CAS! We're delighted to hear that Najeem and our delivery team made your purchase experience quick, easy, and efficient. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Reply from Canadian Appliance Source - Brampton
Hello,
We love seeing returning faces and are glad we could deliver exactly when expected.
We look forward to continuing to serve you on your next visit!
See you next time,
CAS
Customer service
Price, great customer service from store to delivery made the whole process stress free.
June 30, 2026
Reply from Canadian Appliance Source - Brampton
Hello
We are so glad to have earned your business and to have provided a stress-free experience. We look forward to working with you again!
Kindly,
CAS
Fantastic crew
Farhad was very helpful in recommending a good oven which I am very happy with as it has all the features that I wanted. Also after reading countless reviews on google about ovens its nice to have a personal discussion. Delivery crew was also great. Also I am quite happy with the Anmole who came twice to our home. Once to disconnect the gas and then to hook up the stove - great service and very knowledgeable, friendly and professional- my overall experience with them was fantastic and 👍👍👍👍
July 7, 2026
Reply from Canadian Appliance Source - Brampton
Hello Chitra
We thoroughly enjoyed assisting you and appreciate your business. We look forward to welcoming you back to our location anytime!
Best,
CAS
Helpful place to shop
'Went to the store more on a research mission and the saleperson allowed us to do just that, without any pressure. It was great to be able to actually see so many appliances to properly check them out.
As it was, we did find the appliances we liked and the salesperson worked with us to apply any discounts for the best deal available.
Delivery was right on time at a date we requested. A tight squeeze but the guys got it all in okay with a minimum of fuss. New fridge and range look/work great! Will definitely return there if we need any other new appliances. Very satisfied.
June 27, 2026
Reply from Canadian Appliance Source - Brampton
Hello,
We are glad you enjoyed exploring our showroom layout and that our team was able to help apply the best possible discounts for your new setup.
We look forward to seeing you at the store whenever you are ready for your next project!
Thinking of you,
CAS
I PURCHASED REFRIGERATOR WITH 4 YR…
I PURCHASED REFRIGERATOR WITH 4 YR WARRANTY.DELIVERY WAS ON TIME .SO FAR SI GOOD
June 24, 2026
Reply from Canadian Appliance Source - Brampton
Hi Jan,
Thank you for your review! We’re glad to hear your refrigerator was delivered on time, and everything is going well so far. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Courteous and efficient customer and…
Courteous and efficient customer and delivery service.
June 19, 2026
Reply from Canadian Appliance Source - Brampton
Hi Eileen,
We're so glad our customer and delivery service were excellent for you! Thank you for sharing your positive feedback.
CAS
From the initial call- the agent picked…
From the initial call- the agent picked up the phone on the 2nd ring. The agent was kind courteous and knowledgeable while comparing different fridges for my needs and requests and emailed me all the relevant paperwork. The evening prior to the delivery, the time bracket for the delivery was punctually received. The day of the delivery, the Delivery Service raised punctuality to a fine art - they arrived early, even assisted with the final arrangements. The old fridge was removed. The new fridge was placed where it needed to go. Necessary instructions were given. And the entire business transaction was completed in less than 30 minutes! The instructions were followed and this report is complete!
June 18, 2026
Reply from Canadian Appliance Source - Brampton
Hi Jennifer,
Thank you for the detailed and wonderful review! We're glad to hear that everything from your initial call through to delivery and installation was smooth, punctual, and efficient. It’s great to know our team was able to make the process easy and stress-free for you. We truly appreciate your business, look forward to serving you again, and hope you’ll recommend CAS to your family and friends.
CAS
Great service
The salesmen are helpful, know their products and are not pushy.
The young men that delivered our appliances were polite, efficient and cleaned up all the plastic and boxes.
June 16, 2026
Reply from Canadian Appliance Source - Brampton
Hi Vanessa,
Thank you for choosing CAS and for your kind feedback! We're glad to hear our sales team was helpful and knowledgeable, and that our delivery crew was polite, efficient, and took care of the cleanup. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
Delivery was efficient and on time
Delivery was efficient and on time. Professional. Sales was fantastic and informative. Nothing went wrong. 👍
June 15, 2026
Reply from Canadian Appliance Source - Brampton
Hi John,
Thanks for the great feedback! We’re glad to hear everything went smoothly and that you had a positive experience with our sales and delivery team. We appreciate your business with CAS and look forward to serving you again—please feel free to recommend us to your family and friends.
CAS
Electrolux Washer and Dryer
In stock appliance, fast delivery, excellent delivery and installation crew. Ratings were as promised, I love my new washer and dryer.
June 11, 2026
Reply from Canadian Appliance Source - Brampton
Hi Jane,
Thank you for your wonderful feedback! We're delighted to hear your appliances were in stock, delivered quickly, and installed by a professional crew. It's especially great to know your new washer and dryer are living up to your expectations. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
We went to see the stove no rush to buy…
We went to see the stove no rush to buy but Fahad offers very good deal can’t resist
June 6, 2026
Reply from Canadian Appliance Source - Brampton
Hi Nishit,
Thank you for choosing CAS! We're glad Fahad was able to help you find a great deal on your stove. We truly appreciate your business and look forward to serving you again. Please think of CAS for your future appliance needs and don't hesitate to recommend us to your family and friends!
CAS
Good quality appliance
Good quality appliance. Sales person was informative and did not push. Delivery was as planned
June 4, 2026
Reply from Canadian Appliance Source - Brampton
Hi Larry,
Thank you for your review! We're pleased to hear you found the appliance to be of good quality and that our sales team provided informative, no-pressure service. We're also glad your delivery went as planned. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Appliance Purchase
The price of the appliance was comparable to the market listings. The business conduct was professional and knowledgeable. Communications between me and the company team was clearly conveyed. Scheduling for the delivery, and the delivery was easy.
June 4, 2026
Reply from Canadian Appliance Source - Brampton
Hi Greg,
Thank you for choosing CAS and for your thoughtful feedback! We're glad to hear you found our pricing competitive and our team professional, knowledgeable, and clear in communication. It's great to know the delivery scheduling and process were easy for you as well. We truly appreciate your business and look forward to serving you again in the future. If family or friends are shopping for appliances, we’d be grateful for your recommendation.
CAS
In and out within 30 minutes
In and out within 30 minutes. I went in knowing exactly what I was looking for and it was taken care of ASAP. Great price. Awesome delivery service. You can have your item delivered next day if in stock for a small fee or within 3 days at no charge. I have recently purchased 2 appliances at CAS and the customer service is awesome. I have recommended CAS to my friends, neighbours and family due to their great service and pricing.
June 3, 2026
Reply from Canadian Appliance Source - Brampton
Hi Mike,
Thank you for your continued support and for choosing CAS for multiple appliance purchases! We're thrilled to hear you enjoyed a quick, hassle-free experience, great pricing, and reliable delivery service. We truly appreciate your recommendations to friends, neighbours, and family, and we look forward to serving you again for your future appliance needs.
CAS
Happy customers
My husband came in looking for an upright freezer. Imran helped us and gave us an excellent service. The guys who delivered the freezer did it with care making sure the walls were not scratched or dented. We were extremely happy with our experience. Would highly recommend to all!!
May 26, 2026
Reply from Canadian Appliance Source - Brampton
Hi Maria,
Thank you for your wonderful review! We're glad Imran provided excellent service and that our delivery team handled everything with care to protect your home. We truly appreciate your business with CAS and are happy to hear you had such a positive experience. Please feel free to recommend us to your family and friends—we look forward to serving you again!
CAS
Purchase of Samsung stackable washer and dryer
We made our purchase of a washer and dryer through Imran at CAS. We had to wait a little while for delivery however, we knew this from day of purchase due to needing the equipment to stack the machines. Both machines were delivered undamaged and set up in a reasonable time. Our old machines we removed as prearranged. We did a price comparison with 2 other businesses and CAS was slightly cheaper in the end. We will definitely return in the future.
May 25, 2026
Reply from Canadian Appliance Source - Brampton
Hi Carolyne,
Thank you for your detailed review! We're glad Imran was able to assist you and that your washer and dryer were delivered safely and set up as expected, along with the removal of your old units. We truly appreciate your business with CAS and are happy to hear you found great value with us. We look forward to serving you again in the future—please feel free to recommend us to your family and friends!
CAS
Dishwasher delivery and install
Went in and got served right away. Delivered and installed the very next day. Great service and install at a great price.
May 21, 2026
Reply from Canadian Appliance Source - Brampton
Hi Joe,
Thank you for choosing CAS! We’re thrilled to hear you received prompt service and that your delivery and installation were completed the very next day. We truly appreciate your business and are glad we could provide great value and service. We look forward to serving you again, and please feel free to recommend CAS to your family and friends!
CAS
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