We met Abhishek there. He was very patient with us as we took our time to select the dishwasher and then he gave us the best price. Delivery was free and efficient. We were getting constant notificati... See more
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See what reviewers are saying
Great communication and service from Meshva. We had an issue with our new washing machine, and they solved it very quickly, with a good outcome for all! Also the delivery and installation guys were... See more
Company replied
Great customer service. Akash is very knowledgeable and courteous. He is easy to reach, and will return phone calls in a timely manner - usually within less than 24 hours.
Company replied
After having a vey bad accident with my wall hung dryer, the service person researched online for me, and made suggestions. As an older person, using the internet to make a major purchase was made so... See more
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Burnaby
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contact info
7637 Edmonds St, V3N1B6, Burnaby, BC, Canada
- 6044098221
4.4
Excellent
170 reviews
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New machine installed and is faulty
New machine installed and is faulty - does not drain, lid locks and doesn't unlock. Contacted sales person - provided a link to "report" on line and it does not recognize the photo download that is requested. Cannot get any assistance from CAS other than phone numbers for their suppliers. No one will assist after multiple messages.
July 8, 2026
Reply from Canadian Appliance Source - Burnaby
Dear Sharon Saarimaki,
Thank you for sharing your feedback with us.
We are sorry for the trouble you experienced in trying to reach us and for the issue you are having with your new machine.
We can confirm that a member of our After-Sales team communicated with you today and requested additional information.
Sincerely,
CAS
Great communication and service
Great communication and service from Meshva. We had an issue with our new washing machine, and they solved it very quickly, with a good outcome for all!
Also the delivery and installation guys were very professional and excellent! Thank you :)
June 26, 2026
Reply from Canadian Appliance Source - Burnaby
Hello Joan
We are glad to hear that Meshva resolved your situation so swiftly and that our installation team provided such professional care.
We look forward to working with you again down the road!
Warmly,
CAS
Polite, on time!
Great customer service. Akash is very knowledgeable and courteous. He is easy to reach, and will return phone calls in a timely manner - usually within less than 24 hours.
July 1, 2026
Reply from Canadian Appliance Source - Burnaby
Hello Tasia
We are so glad that Akash provided such professional, informative guidance and kept communication so incredibly prompt and reliable.
We look forward to partnering with you on any future needs!
All the best,
CAS
Reply from Canadian Appliance Source - Burnaby
Hi Carolyn,
Thank you for your kind feedback! We’re glad to hear everything was easy from our sales staff through to the delivery team. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Efficient and good
We met Abhishek there. He was very patient with us as we took our time to select the dishwasher and then he gave us the best price. Delivery was free and efficient. We were getting constant notifications and they also called an hour before coming. Hammy installed it and he was very responsive as well. Overall experience was very smooth. Definitely recommend it.
June 24, 2026
Reply from Canadian Appliance Source - Burnaby
Hi,
Thank you for your thoughtful review! We’re glad to hear Abhishek helped you find the right dishwasher with great pricing and that the delivery and installation from Hammy went smoothly and professionally, with clear communication throughout.
We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Great!
Quick and convenient shopping and delivery, expert delivery people did a great job.
June 18, 2026
Reply from Canadian Appliance Source - Burnaby
Hi Susan,
Thank you for choosing CAS and for your great feedback! We're glad to hear your shopping and delivery experience was quick and convenient, and that our delivery team did an excellent job. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
Reply from Canadian Appliance Source - Burnaby
Hi David,
Thank you for your kind feedback! We're glad to hear that both our online customer service team and delivery crew provided a great experience. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
Good delivery service and price
May 30, 2026
Reply from Canadian Appliance Source - Burnaby
Hi Chris,
We're glad you enjoyed our service and prices. Thank you for your feedback!
CAS
I had a very good experience with…Harsh, the Sales person.
I had a very good experience with buying a new fridge from the moment I walked in the door. Harsh was so helpful and led me right to the perfect refrigerator. He didn't try to upsell me, which is always appreciated. The price was well within my budget. The delivery was exactly when they said it would be - with no waiting around. I highly recommend this store... and Harsh.
May 28, 2026
Reply from Canadian Appliance Source - Burnaby
Hi Gail,
Thank you for your wonderful review and for choosing CAS! We're thrilled to hear Harsh helped you find the perfect refrigerator while providing a pressure-free shopping experience. It's great to know the pricing and delivery met your expectations as well. We truly appreciate your business and look forward to serving you again in the future. If family or friends are in the market for appliances, we'd be grateful for your recommendation.
CAS
Reply from Canadian Appliance Source - Burnaby
Hi Lance,
Thank you for choosing CAS and for your feedback! We're happy to hear your order arrived on time and in perfect condition. We truly appreciate your business and look forward to serving you again in the future. If your family and friends are shopping for appliances, we’d be grateful if you recommended CAS to them as well!
CAS
Excellent service from Canadian…
Excellent service from Canadian Appliance Source, our second time buying from them. I recommended them to my son when he was looking to buy a new fridge & he was very pleased with the service he received .
May 27, 2026
Reply from Canadian Appliance Source - Burnaby
Hi Nonnie,
Thank you for your continued trust in CAS and for choosing us again! We're delighted to hear both you and your son had great experiences with our team. We truly appreciate your recommendation and your business, and we look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to continue recommending us to your family and friends!
CAS
Reply from Canadian Appliance Source - Burnaby
Hi Lawrence,
We appreciate your positive feedback. We are glad we could provide great and quick service.
CAS
My Happy Experience
Brijesh were patient with my confusion using online forms used for purchase and my suspicion of paying online.
I'm a technologically disadvantaged dinosaur born in the middle of a long gone century.
Delivery of my new fridge and removal of old were timely and quickly completed in an impeccably perfect professional manner.
I am in love with my new refrigerator and my local Canadian Appliances provider.
May 26, 2026
Reply from Canadian Appliance Source - Burnaby
Hi,
Thank you for your wonderful review and for choosing CAS! We're delighted to hear that Brijesh was patient and supportive throughout the purchasing process and helped make everything comfortable and easy. It's great to know your delivery and appliance removal went smoothly and professionally. Most of all, we're thrilled that you love your new refrigerator! We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
Reply from Canadian Appliance Source - Burnaby
Hi Shiraz,
Thank you for your kind words and for choosing CAS! We’re glad you had a great experience with our customer service. We appreciate your business and look forward to serving you again in the future. Please feel free to recommend CAS to your family and friends!
CAS
Reply from Canadian Appliance Source - Burnaby
Hi Kelly,
We are glad your delivery was smooth and fast. Thank you for sharing your positive experience!
CAS
Reply from Canadian Appliance Source - Burnaby
Hi Bill,
Thank you for your feedback and for choosing CAS. We’re glad you were happy with our pricing. We truly appreciate your business and look forward to serving you again—please feel free to recommend CAS to your family and friends.
CAS
Quick delivery.
Quick delivery.
Arrived almost on time and delivered and removed appliances as arranged. All good.
May 8, 2026
Reply from Canadian Appliance Source - Burnaby
Hi Helen,
Thank you for choosing CAS! We’re glad to hear your delivery was quick and everything went as arranged, including the removal of your old appliances. We truly appreciate your business and look forward to serving you again in the future. Please feel free to recommend CAS to your family and friends!
CAS
Wonderful service with professional salespeople and delivery
The professional salespeople made choosing the set of stacked washing machine and dryer so easy and efficient, and it fits perfectly into my closet. The delivery men are hardworking and have a good sense of humour, and they deserve a big thumbs up. I really appreciate your service.
May 7, 2026
Reply from Canadian Appliance Source - Burnaby
Hi Maggie,
Thank you for your kind review and for choosing CAS! We’re glad our sales team made the process easy and efficient, and that the delivery team added a positive touch with their hard work and humour. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
Got my fridge really quick
May 5, 2026
Reply from Canadian Appliance Source - Burnaby
Hi Patty,
We're so glad your fridge arrived quickly. We appreciate your positive feedback.
CAS
From the first enquiry by phone to the…
From the first enquiry by phone to the installation, everything went perfectly. Elijah was very efficient and knowledgeable about the products and delivery and installation were on time and as arranged with Elijah. I would definitely order from this company again.
April 29, 2026
Reply from Canadian Appliance Source - Burnaby
Hi,
Thank you for your wonderful feedback and for choosing CAS! We’re delighted to hear everything went smoothly from your first inquiry through to installation, and that Elijah provided efficient, knowledgeable support throughout the process. It’s great to know the delivery and installation were completed on time as arranged.
We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for any future appliance needs, and don’t hesitate to recommend us to your family and friends as well!
CAS
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