Canadian Appliance Source - Calgary Reviews 2,627

TrustScore 4.5 out of 5

4.6

2777, 23 Ave. NE, Unit 11, T1Y7L6 Calgary, AB, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Kajul was able to find the perfect siz d fridge for me right away, despite only having limited options due to the size of space I had. She also managed to get it delivered in the next 48 hours. Delive... See more

Company replied

Rated 5 out of 5 stars

Yvonne was attentive and she knows her product. She gave us all pertinent information to help us with our choice. The delivery people were on time, pleasant and strong. Dishwasher was easy to inst... See more

Company replied

Rated 5 out of 5 stars

We had been looking for a fridge for our organization for a long time. It was important for us that it was affordable, without unnecessary features, and most importantly, spacious. Here we found a f... See more

Company replied

Rated 5 out of 5 stars

The sales lady was very very helpful even when I asked about any open boxes She wowed me at the care and understanding on exactly what I needed as per having 6 staff and a challenged client and ho... See more

Company replied


Company details

  1. #4 of 6 best companies in Appliance Store

About Canadian Appliance Source - Calgary

Written by the company

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.

A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.

Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.


Contact info

  • 2777, 23 Ave. NE, Unit 11, T1Y7L6, Calgary, AB, Canada

  • 4034562447

4.6

Excellent

TrustScore 4.5 out of 5

3K reviews

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Rated 5 out of 5 stars

From walking into the door to the final…

From walking into the door to the final installation of our new appliances, the process was smooth. Special shout out to the sales reps at CAS.

And they have the best prices too!

May 28, 2026
Canadian Appliance Source - Calgary logo

Reply from Canadian Appliance Source - Calgary

Hi Philip,

Thank you for your kind review and for choosing CAS. We’re delighted to hear your experience was smooth from start to finish and that our sales team made a positive impression throughout the process. We truly appreciate your business and are glad you found great value with us. We look forward to serving you again in the future—please feel free to recommend CAS to your family and friends as well!

CAS

Rated 5 out of 5 stars

Kajul was able to find the perfect siz…

Kajul was able to find the perfect siz d fridge for me right away, despite only having limited options due to the size of space I had. She also managed to get it delivered in the next 48 hours. Delivery was so smooth as well. The men were quick, efficient and very friendly and did everything they could to not leave any scratches on walls, even though I had such narrow hallways.

May 28, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Amy,

Thank you for your kind review and for choosing CAS. We’re so glad to hear Kajal was able to quickly find the perfect fridge for your space and arrange a fast delivery, and that our delivery team handled everything with care and professionalism despite the narrow hallways. We truly appreciate your business and look forward to serving you again in the future. Please feel free to recommend CAS to your family and friends—we’d be happy to help them as well!

CAS

Rated 5 out of 5 stars

Yvonne was attentive and she knows her…

Yvonne was attentive and she knows her product. She gave us all pertinent information to help us with our choice.
The delivery people were on time, pleasant and strong.
Dishwasher was easy to install and is working well.

May 27, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Suzanne,

Thank you for your kind review and for choosing CAS! We're glad to hear Yvonne provided helpful, knowledgeable service and that our delivery team made the experience smooth and pleasant. It’s great to know your new dishwasher is working well and was easy to install. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Very helpful staff made the experience…

Very helpful staff made the experience very quick and pleasant, both in the store and the delivery gents.

May 26, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Boyd,

Thank you for your kind review and for choosing CAS! We're delighted to hear our team made your experience quick, pleasant, and hassle-free, both in the store and during delivery. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Great Fridge and Great Service

We bought a great fridge for a great price! They delivered it and took away our old fridge free of charge!

May 24, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Michelle,

Thank you for choosing CAS! We’re thrilled to hear you found a great fridge at a great price and enjoyed our delivery and removal service. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your family and friends!

CAS

Rated 5 out of 5 stars

Informed staff

Informed staff. Great showroom so you can see the product. Great delivery staff.

May 24, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Paula,

Thank you for choosing CAS! We’re glad to hear you enjoyed our showroom and received great service from both our sales and delivery teams. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your family and friends!

CAS

Rated 5 out of 5 stars

Lots of options and great prices

Lots of options and price ranges. I shopped around and they do offer the best prices for the same appliance's other companies are selling. I really loved the free delivery and take away of my broken fridge. Good customer service, not to pushy but available

May 24, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Sharon,

Thank you for choosing CAS! We’re happy to hear you found the best value, along with great service and convenient delivery. We truly appreciate your business and are glad our team made the experience comfortable and stress-free. We look forward to helping you again in the future, and please keep CAS in mind for your family and friends!

CAS

Rated 5 out of 5 stars

We had been looking for a fridge for…

We had been looking for a fridge for our organization for a long time. It was important for us that it was affordable, without unnecessary features, and most importantly, spacious.
Here we found a fridge that fit all our needs perfectly.
The delivery was also great. Everything arrived on time, and the delivery guys were very polite and careful, so special thanks to them for that.

May 21, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Mariia,

Thank you for choosing CAS! We’re so glad we could help you find the perfect fridge for your organization. We also appreciate your kind words about our delivery team. Thank you for your business, and we look forward to serving you again in the future. Please keep CAS in mind for your family, friends, and colleagues!

CAS

Rated 5 out of 5 stars

The sales lady was very very helpful…

The sales lady was very very helpful even when I asked about any open boxes
She wowed me at the care and understanding on exactly what I needed as per having 6 staff and a challenged client and how the less digital the better …..
And she never once tried to oversell what I needed
Definitely will shop again from her
Thank you

May 15, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Kim,

Thank you so much for your thoughtful review and for choosing CAS! We’re delighted to hear our sales representative took the time to understand your needs and helped you find the right fit without any pressure. We truly appreciate your business and look forward to helping you again in the future — and thank you for recommending CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Quick and easy process to purchase and…

Quick and easy process to purchase and have a new freezer delivered.
Glad to be able to call someone at Canadian Appliance Source who had helped us in a different province and have the item delivered in BC.

May 16, 2026
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Reply from Canadian Appliance Source - Calgary

Hi JD,

Thank you for choosing CAS once again! We’re so pleased to hear the process was quick and easy, and that our team could assist you across provinces to get your new freezer delivered in BC. We truly appreciate your continued business and look forward to serving you again in the future — and please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Sales person is helpful

Sales person is helpful. She listened to what we needed and our concerns. And she suggested a few options for us to consider. Delivery team is very professional. I like the delivery update in which I know how many more stops before my appliances’ arrival.

May 7, 2026
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Reply from Canadian Appliance Source - Calgary

Hello Michelle

Thank you so much for your support. It means a lot to us that our team could guide you through your options and keep you well-informed throughout the delivery process.

We look forward to working with you again down the road.

Kindly,
CAS

Rated 5 out of 5 stars

Salesperson very patient

Salesperson very patient. Delivery people very good

May 17, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Sandra,

We appreciate your positive feedback regarding our patient salesperson and excellent delivery team. We are so glad!

CAS

Rated 5 out of 5 stars

Lots of product to view in showroom

Lots of product to view in showroom. Helpful staff

April 30, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Cheryl,

Thank you for your feedback and for choosing CAS. We’re glad you enjoyed the showroom selection and found our staff helpful. We truly appreciate your business and look forward to serving you again—please feel free to recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Great customer service

Great customer service. On time delivery and installation.

May 14, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Jennifer,

We're happy to hear about your great experience with our service and timely delivery!

CAS

Rated 5 out of 5 stars

Totally seamless

Totally seamless. I was kept updated on my delivery. The driver called me when he was 5min away. The 2 gentlemen were friendly, efficient, and quick. I'll definitely be coming back to CAS for my other appliances.

May 8, 2026
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Reply from Canadian Appliance Source - Calgary

Hi,

Thank you for your great review and for choosing CAS! We’re glad to hear your delivery experience was seamless and that our team kept you well informed and provided friendly, efficient service. We truly appreciate your business and look forward to helping you again with your future appliance needs. Please keep CAS in mind for your appliances, and feel free to recommend us to family and friends!

CAS

Rated 5 out of 5 stars

Delivered on time and with care

Delivered on time and with care. Sales guy was amazing quick and to the point.

May 8, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Curtis,

We're so glad to hear your delivery was on time and handled with care, and that our sales team was amazing!

CAS

Rated 5 out of 5 stars

Price and quality of service 5 stars

Price and quality of service (sales; appliance delivery and installation) couldn't have been better. 5 stars all round!

May 10, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Ron,

Thank you for your 5-star review and for choosing CAS! We’re delighted to hear you were pleased with our pricing and the quality of service from sales through to delivery and installation. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!

CAS

Rated 5 out of 5 stars

Seamless experience

Communication, Punctuality, Professionalism

May 10, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Karim,

Thank you for taking the time to share your feedback! We’re happy to hear that our team delivered a professional experience with strong communication and punctual service.

We sincerely appreciate your business and your support of CAS. We look forward to assisting you again in the future, and we’d be grateful if you shared your experience with family and friends looking for quality service and appliances.

CAS

Rated 5 out of 5 stars

Friendly staff

Friendly staff, greeted with a smile. Wants to make a sale but not overly pushy. Compared prices with other appliance locations.

May 10, 2026
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Reply from Canadian Appliance Source - Calgary

Hi Theresa,

We're so happy to hear our team provided a friendly and helpful experience. We appreciate you choosing us for your appliance needs!

CAS

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