Your prices are competitive. Ordering was easy. Delivery was on time. Nice delivery men. Only thing, why couldn’t they take the garbage , box, away! Overall a good experience!
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See what reviewers are saying
Excellent service. Which other store offers free delivery, free installation, free removal of old machines, and free replacement hoses?! The displays in CAS were easy to get round and we weren’t pres... See more
Company replied
It was a very great experience. Client service was just “wow!” and having Arwyn at the phone was very useful! Thank you for the great service! Canadian great standard!
Company replied
Sara was amazing. I purchased a new washer and gas dryer set from CAS. Nobody hounded me or followed me around the store. I knew what I wanted and Sara helped me get it. She was patient and answer... See more
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Calgary South
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contact info
9250 Macleod Trail SE, Unit 4, T2J0P5, Calgary, AB, Canada
- 4034569681
4.7
Excellent
2K reviews
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Our sales person Imanbir was great at…
Our sales person Imanbir was great at explaining our options for a fridge and stove, as we live in a condo. (IE: door swing on fridge).
Our delivery crew were very careful on bringing in the new appliances and the removal of the old ones.
Great service all around.
June 30, 2026
Reply from Canadian Appliance Source - Calgary South
Hello Troy
We are happy that Imanbir could provide such helpful condo-specific insights for your layout and that our delivery team took excellent care of your home.
We look forward to seeing you at the store on your next visit!
Respectfully,
CAS
The new range we bought is working…
The new range we bought is working great, I really like it, Thank you Debbie Montgomery
June 19, 2026
Reply from Canadian Appliance Source - Calgary South
Hi,
Thank you, Debbie, for your kind review and for choosing CAS! We're so glad to hear you're enjoying your new range. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs and feel free to recommend us to your family and friends!
CAS
Reply from Canadian Appliance Source - Calgary South
Hi Glen,
Thank you for your feedback. We’re glad everything was completed for you. We appreciate your business with CAS and hope to have the opportunity to serve you again. Please feel free to recommend CAS to your family and friends.
CAS
Professional service
Professional service, friendly staff, good communication. We are return customers.
June 14, 2026
Reply from Canadian Appliance Source - Calgary South
Hi,
Thank you for your continued support and kind words! We’re glad to hear you experienced professional service, friendly staff, and clear communication. We truly appreciate your repeat business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Service at the show room was good
Service at the show room was good, helpful and polite.
Delivery was quick and safe.
June 17, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Paul,
Thank you for your kind feedback! We’re glad to hear the showroom team was helpful and polite, and that your delivery was quick and safe. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Reply from Canadian Appliance Source - Calgary South
Hi Albert,
Thank you for your kind feedback! We're glad to hear you had a great experience and that the delivery and haul-away service went smoothly. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Deliver is on time
June 13, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Hayde,
Thank you for your feedback! We're glad to hear your delivery was on time and went smoothly. We truly appreciate your business and thank you for choosing CAS. We look forward to serving you again in the future—please keep us in mind and feel free to recommend us to your family and friends!
CAS
Great customer service from purchase to delivery.
Thé salesperson took the time to suggest several options. He was competent and attentive to our needs. He arranged the delivery. The delivery guys were helpful and friendly. The whole experience went very smoothly. We have friends that referred us to this company due to their experience with customer satisfaction and we will do the same given the opportunity.
June 12, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Yogi,
Thank you for choosing CAS! We're pleased to hear that our team took the time to understand your needs, provide helpful options, and ensure a smooth delivery experience. We truly appreciate your business and your willingness to recommend us, and we look forward to serving you again in the future. Please continue to share your experience with family and friends!
CAS
So happy with my entire CAS experience!
My sales rep Arvinder is always great to work with for my order. He promptly communicates, assists with my purchases and answers all my questions. The delivery always shows up when scheduled, on time and is very professional and courteous. The installation is done efficiently and carefully and I am always very satisfied with my new appliance. I will return to CAS when I need more appliances and I highly recommend to other purchasers. Thank you!
June 9, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Susan,
Thank you for your wonderful review and for your continued trust in CAS! We're delighted to hear that Arvinder has consistently provided excellent service and that your delivery and installation experiences have been smooth and professional. We truly appreciate your business and your recommendation. We look forward to helping you with your future appliance needs, and we're grateful for any referrals to family and friends. Thank you for choosing CAS!
CAS
Great team.
Knowledgeable sales person. Great delivery team. Personable plumber. Thanks team.
June 17, 2026
Reply from Canadian Appliance Source - Calgary South
Hi,
Thank you for choosing CAS and for your kind feedback! We're happy to hear our sales, delivery, and installation teams all provided a great experience. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
Reply from Canadian Appliance Source - Calgary South
Hi Sadek,
We are delighted you found our in-store assistance helpful and knowledgeable. Thank you for your feedback!
CAS
Gary was a great help
Gary was a great help. He was not at all pushy and had just the right level of pitch, and responded quickly to my follow up calls. Very happy with the service and would definitely recommend
June 13, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Elinor,
Thank you for your wonderful review! We're delighted to hear that Gary provided attentive, no-pressure service and was responsive to your follow-up questions. We truly appreciate your business and are grateful for your recommendation. We look forward to serving you again, and we'd be honoured if you shared your experience with family and friends.
CAS
Reply from Canadian Appliance Source - Calgary South
Hi Wayne,
Thank you for your feedback! We're glad to hear you found good value and had a positive delivery and installation experience. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs and feel free to recommend us to family and friends.
CAS
Having a fridge in stock that is the…
Having a fridge in stock that is the correct size for the space was important and lead to my decision in purchasing from here
June 4, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Jennifer,
Thank you for your feedback! We're glad we had the right refrigerator in stock to fit your space and meet your needs. We truly appreciate your business and are happy you chose CAS. We look forward to serving you again in the future, and we'd be grateful if you recommended CAS to your family and friends!
CAS
Sara was a superstar
Sara was a superstar! It was a bit of a rush and a bit of a test for her. Challenging size requirements and limited timeframes, but she rose to the occasion and met my needs! Exceeded my expectations and got me what I needed in a new refrigerator within my budget. Would highly recommend dealing with this group! Delivery had a shaky start due to my location , but the guys were stellar at getting the job done! They were outstanding, in and out with no fuss no muss! I will go to them for my next appliance purchase 💫
June 7, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Diane,
Thank you for choosing CAS and for sharing your experience! We’re thrilled to hear Sara went above and beyond to find the right refrigerator within your budget and timeframe. We’re also glad our delivery team was able to get everything completed smoothly. We truly appreciate your business and look forward to helping you with your next appliance purchase. Thank you for your recommendation, and please feel free to tell your family and friends about CAS!
CAS
I’ve never shopped at Canadian…
I’ve never shopped at Canadian Appliance before but when I was researching a new dishwasher I found they had the best selection and best pricing. When I went to the store the salesman was very helpful but never pushy and made my decision very easy. I am now looking for a new stove and look forward to working with them again.
May 31, 2026
Reply from Canadian Appliance Source - Calgary South
Hello Kathryn,
It was a pleasure helping you find the right pricing and selection for your home. We are thrilled to hear that your experience with our team was comfortable and stress-free!
We look forward to working with you again on your next appliance purchase.
Warm regards,
CAS
Great store to shop at, great service and even gave a little discount. Delivery was great with no charges.
Very friendly service and found what I needed.
June 5, 2026
Reply from Canadian Appliance Source - Calgary South
Hello Pat,
We always want to ensure our guests find exactly what they need while enjoying a welcoming atmosphere and great value.
We look forward to working with you again soon.
Many thanks,
CAS
Good price
Good price
Well Informed on products
Well Informed on delivery schedule
Excellent delivery team
Very satisfied with overall experience, will probably go there for future appliance purchase and reccomend to others
June 3, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Darryl,
Thank you for your thoughtful review! We're glad to hear you were satisfied with the pricing, product knowledge, delivery coordination, and our delivery team. We truly appreciate your business with CAS and look forward to helping you again with your future appliance needs. Please feel free to recommend us to your family and friends!
CAS
My experience was great ...
Virendar was very helpful in advising me when choosing a new dishwasher.
The delivery staff were professional and prompt.
When I need to get some more appliances, I will definitely go back there.
June 2, 2026
Reply from Canadian Appliance Source - Calgary South
Hi Mark,
Thank you for your kind review! We're glad Virendar was able to help you choose the right dishwasher and that our delivery team provided professional, prompt service. We truly appreciate your business with CAS and look forward to helping you again in the future. Please feel free to recommend us to your family and friends!
CAS
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