Canadian Appliance Source - Coquitlam Reviews 

Could not have been better. Markus was fantastic. Was there when we needed him and backed off when we didn’t. Store has a great selection and prices were great. I will be back for my next appliance. Thanks

Jaminder was quick and helpful, got us the new fridge we needed in under 30min!

I want to thank our Sales Rep. Jamninder "Jammy" Gill for the great customer service she provides each and every time!! We have bought several appliances this year and Canadian Appliance Source always has the best selection and prices compared to other appliance stores. Jammy is our trusted advisor and provides us the best professional service and best pricing!! The delivery service by the Carr Group is also excellent!!!

Great Service and Easy to deal with.

Delivery was delayed by two days.

Ordered refrigerator on Sunday, but CAS could not deliver until Wednesday, then delivery truck had clearance issues. Rescheduled for Thursday, but that did not happen. Rescheduled for Friday, delayed again. Finally took possession late Friday. However, unit finally arrived, the two delivery-people were friendly, and worked hard to get the unit into place, and removed the old fridge.

Salesman Mark Yakut emails me a new invoice which was $360 more than the one presented at the store that I accepted, agreed to pay, and took home. Apparently there was a "printer error". I refused to pay the additional $360 and Mark Yakut had to accept my decision.
Mark Yakut also said that Samsung has a promo - FREE Lagostina Cookware worth $1000 - with purchase of Induction cooktop. The promo was another reason I decided to accept CAS pricing as it will keep my cost within budget. The Samsung Promo link sent to me by Mark Yakut after I paid the invoice in FULL and taking delivery of all the appliances was actually only $449. CAS will not compensate me for the difference between $1000 and $449. I call that misrepresentation.

It was quick and easy to phone, ask about a product, make a down payment and pick it up the next day.

Very fast, courteous and awesome service. Overall cost was made very affordable by the sales person, and the product was delivered the next day with extended warranty. Fantastic experience.

Purchased a set of three expensive kitchen appliances , one of which was completely defective from the first time we turned it on ~ a gas stove ,leaking gas making our whole family sick for a couple of days !
Could’ve been so much worse !!!
They sent repair man .. repair man ordered new manifold ,almost 3 weeks later with no working stove and a lot of takeout dinners …he just replaced it and it still leaks gas but now really bad !!!🤣🤣🤣
. Had to call fortis technician to check it and he immediately filed an unsafe report on the stove and couldn’t believe how very bad and unsafe it is !
Tried calling our sales guy at the Canadian appliance store in Coquitlam and he Basically said it wasn’t the store responsibility it’s the manufacturer kitchen Aid and we have to contact them directly and there’s nothing they can do for us ! Such table Service and lack of care never thought we’d experience this . ( beyond frustrating )!
So the lesson here is when buying appliances start using them asap to see if there in proper working order before the delivery guys vacate):

Do not buy from Canadian Appliance Source on school house in Coquitlam .
Should have went to coast appliances or Home Depot ):

I ordered product and it was delivered the next day - delivery staff were onetime and efficient.

The Staff Manager was very kind not a pushy salea man.
I explained my needs and showed me exactly the type of appliances that fitted my requirements.
I quickly got the money and just so
Fast delivered to my home.

I want say one thing the delivery staff was kind, very professional and did an excellent job bringing the appliances up the stairs into the Kitchen first class all the way.

I went to one of store and pointed what I want to buy, but sales rep put totally wrong model# and got delivered. then I went back the store and other rep said only I can do is submit return form. I called few different phone# but answer was all same, submit return form. why is that ?? it wasn't my fault at all.
how many days I have to wait my appliances to deliver again ? during the time, I have to coin laundry to do my laundry. I spend more money ... why ???
not helpful at all. not recommended at all.

I will never deal with this company in my life police’s are so bad for this company like you have 2 days to return Gave me inside wet dishwasher they were telling me it’s been tested my installer charge me 100 dollar they asked me why he charge me when he didn’t install the washer on the first day this company doesn’t want to deal any problem

This stove was purchased By Ms I.T. Parkin not Dean Fortin

I do not wish to be on an email list. I do not need an Trustpilot account.

Prices are big difference lower than other places

We pick the GE fridge but learned it didn’t fit. So our sales person choose a different fridge . The quality not great shelves missing email about it no reply . Then when the installer of our dishwasher came I asked him about the freezer side he said your missing crisper and shelve email our sales person again got customer service reply . Telling me to contact whirlpool and deal with it myself . Also still waiting for repair company you deal with to install our fridge . But they take your money first and still waiting .