We needed a dryer on very short notice and the purchase process was very simple and straight forward. We did everything over the phone and the sales rep was very helpful. Delivery was on time and ver... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Great price, fast delivery with excellent communication. The delivery team was exceptional and got the old washer out and the new one in despite fixed obstacles in the path that could not be removed.... See more
Thanks again to Happy Patel for his expertise on helping us choose our new stove & dishwasher! Great deals! AND great appliances!
Delivery of stacked washer dryer requires 3 people as I was told by delivery personnel. So they had to come back the next day as only 2 people came first. Just make sure the salesman knows this when y... See more
Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Guelph
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.
A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.
Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.
Contact info
49 Woodlawn Rd W, Unit 105, N1H1G8, Guelph, ON, Canada
- 2266201539
Asks customers to review
This company invites their customers to review, whether positive or negative
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Thanks again to Happy Patel for his…
Thanks again to Happy Patel for his expertise on helping us choose our new stove & dishwasher!
Great deals! AND great appliances!
Excellent experience all around!,
We needed a dryer on very short notice and the purchase process was very simple and straight forward. We did everything over the phone and the sales rep was very helpful. Delivery was on time and very efficient. The new dryer is electric so we needed the old gas dryer disconnected and this was set up through CAS as well! This was our second purchase from CAS in the past year and we will continue to turn to them for all of our appliance needs going forward.
Great service from the sales staff
Great service from the sales staff, excellent prices and product selection. Delivery was excellent.
Great price, customer service, and excellent delivery team
Great price, fast delivery with excellent communication. The delivery team was exceptional and got the old washer out and the new one in despite fixed obstacles in the path that could not be removed. Very pleasant and good humoured guys, despite the extreme heat on that day.
Delivery of stacked washer dryer…
Delivery of stacked washer dryer requires 3 people as I was told by delivery personnel. So they had to come back the next day as only 2 people came first. Just make sure the salesman knows this when you buy it.
May use AI-assist with repliesRead more
Great Service from pricing, to delivery to Set-up
Great price, excellent coordination of drop off, set up and removal of old appliances. The delivery people were so professional and careful with bring ing and removing old appliances. The people that were contracted to set up our gas dryer were so polite and courteous.

Reply from Canadian Appliance Source - Guelph
Fast and efficient.
Fast and efficient delivery and appliance exactly as described on website.

Reply from Canadian Appliance Source - Guelph
I delt with Ahmad
I delt with Ahmad. He was very helpful with what appliance I was wanting and he had it delivered to me the next day. Very happy so far.

Reply from Canadian Appliance Source - Guelph

Reply from Canadian Appliance Source - Guelph
Great customer service and delivery and…
Great customer service and delivery and set up was perfect. Would buy from you again.

Reply from Canadian Appliance Source - Guelph
Everything was excellent
Everything was excellent
From explainig the differences between appliances

Reply from Canadian Appliance Source - Guelph
Happy Pmade me happy buying at CAS.
I had a great experience buying an over‑the‑range microwave at Canadian Appliance Source. I was greeted right away by Happy Patel, who was friendly, professional, and asked all the right questions to help me find what I needed. He showed me the options without any pressure or upselling, and I was in and out in about 20 minutes. The delivery process was easy to follow via text messages and email.
The only thing I wish is that I could have picked up the microwave directly from the store instead of paying a small delivery fee — but aside from that, I was very satisfied with the whole experience.
Shout out to Happy P. for making the process quick and easy.

Reply from Canadian Appliance Source - Guelph
Great Shopping Experience at Canadian Appliance Source
Canadian Appliance Source had several options in the showroom that met our needs. Prices were great and Mr. Patel was highly professional in assisting us. Communication of the status of our order and delivery was excellent. Delivery was on time and also very professional. I would definitely do business with Canadian Appliance Source in the future.

Reply from Canadian Appliance Source - Guelph
One Stop Appliance Shop! Canadian Appliance Source has a large…
Canadian Appliance Source has a large variety of top line appliances and great pricing. The sales staff is very knowledgeable, and friendly with excellent customer service. Their delivery service is Top Notch!

Reply from Canadian Appliance Source - Guelph
Great service and advice in choosing…
Great service and advice in choosing our washer replacement
I would recommend them
Great variety to select from.
I've bought a lot of appliances and…
I've bought a lot of appliances and this purchase has been the worst experience ever. Damage was done to my property and Canadian Appliances won't do anything for me. Terrible Customer Service.

Reply from Canadian Appliance Source - Guelph
I would highly recommend CAS for the…
I would highly recommend CAS for the purchase of any major appliance. I received excellent service from the time I entered the store to the free delivery of my new fridge. Ahmad was very knowledgeable and helped me make the right choice to meet my needs. The price was $100 lower than the competition as well.

Reply from Canadian Appliance Source - Guelph
Terrific professional service!
A very professional team in providing friendly helpful advice, responding to questions and emails promptly and timely capable delivery to our home. An enjoyable and stress-free experience for us!

Reply from Canadian Appliance Source - Guelph
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.







