Canadian Appliance Source - Halifax Reviews 2,326

TrustScore 4.5 out of 5

4.6

215 Chain Lake Dr., Unit 4A, B3S1C9 Halifax, NS, CA


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See what reviewers are saying

Rated 5 out of 5 stars

Traynor was very polite and helpful with our purchase.Very soft spoken and truthful.If and when we need another appliance we will definitely seek out Traynor again.The store was Chain Lake in Halifax.... See more

Company replied

Rated 3 out of 5 stars

I bought the fridge sight unseen, from photos on the internet. When it was delivered I realized that it was not suitable. When I reached out regarding a possible exchange, one day after it was delive... See more

Rated 5 out of 5 stars

Great service in the store, competitive prices and awesome fast delivery with staff that worked fast and clean. 😊 highly recommend CAS !

Company replied

Rated 4 out of 5 stars

The delivery men were very polite. They had no understanding that the stove required levelin. They did not even have a level in their truck. Once I explained the lead driver did attempt to level the r... See more


Company details

  1. #3 of 6 best companies in Appliance Store

About Canadian Appliance Source - Halifax

Written by the company

Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.

Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.

Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details, from complimentary water and coffee, to helpful customer information stations to make the shopping experience as pleasant as possible.

A word to describe Canadian Appliance Source would be UNIQUE. Our ability to stand apart lies with our two million online impressions we receive each day, our fully customized internal software that not only ensures customer satisfaction during each stage of their experience with us, but also a dream to work with for our employees. As you can see, our vision of customization goes far beyond just our sales experience with each customer. It trickles into the very meticulously created displays for each store to ensure that all products are displayed and presented to a higher quality than expected.

Working at Canadian Appliance Source offers staff the opportunity to improve each and every day. We believe in our values of respect, improvement, responsibility, and commitment to customer satisfaction and ensure that employees are given the tools and resources to live these values each day, at every store, at every level in the company.


Contact info

  • 215 Chain Lake Dr., Unit 4A, B3S1C9, Halifax, NS, Canada

  • 9027011106

4.6

Excellent

TrustScore 4.5 out of 5

2K reviews

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Rated 5 out of 5 stars

Knowledgeable staff and great service

Knowledgeable staff, quick delivery and setup. Very happy with our experience.

June 21, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Michelle,

Thank you for your wonderful review! We're delighted to hear you had a great experience with our knowledgeable team and quick delivery and setup. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Great service in the store

Great service in the store, competitive prices and awesome fast delivery with staff that worked fast and clean. 😊 highly recommend CAS !

June 12, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Lizeth,

Thank you for the wonderful review! We're delighted to hear that you enjoyed our service, pricing, and fast delivery. We truly appreciate your recommendation and your business. We look forward to serving you again, and would love for you to continue sharing CAS with your family and friends.

CAS

Rated 5 out of 5 stars

Very helpful sales person

Very helpful sales person, seamless delivery experience. Have now bought three appliances (washer, dryer & stove) and happy with each experience

June 19, 2026
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Reply from Canadian Appliance Source - Halifax

Hi Branda,

Thank you for your continued support! We're thrilled to hear you've had great experiences with all three of your appliance purchases and that both our sales team and delivery crew met your expectations. We truly appreciate your repeat business, look forward to serving you again, and hope you'll continue to recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Was quick easy process

Was quick easy process, very professional and delivered as promised on time

June 18, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Kim,

Thank you for choosing CAS and for your kind feedback! We're glad to hear the process was quick, easy, and professional, and that everything was delivered on time as promised. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 4 out of 5 stars

The delivery men were very polite

The delivery men were very polite. They had no understanding that the stove required levelin. They did not even have a level in their truck. Once I explained the lead driver did attempt to level the range.

June 10, 2026
Rated 5 out of 5 stars

Awesome salesperson

Awesome salesperson. Was able to answer all our questions very happy with our new fridge

June 7, 2026
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Reply from Canadian Appliance Source - Halifax

Hi Mary,

Thank you for choosing CAS! We're happy to hear your salesperson was able to answer all your questions and that you're pleased with your new fridge. We truly appreciate your business, look forward to serving you again, and hope you’ll recommend CAS to your family and friends.

CAS

Rated 5 out of 5 stars

Excellent staff and service

Traynor was very polite and helpful with our purchase.Very soft spoken and truthful.If and when we need another appliance we will definitely seek out Traynor again.The store was Chain Lake in Halifax.I have used CAS before in Ontario years back and that’s the reason we thought we would try it again.Traynor was very personable.The washer is working wonderfully.

June 10, 2026
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Reply from Canadian Appliance Source - Halifax

Hi Jacobus,

Thank you for your thoughtful review and for choosing CAS again after your previous experience in Ontario! We're delighted to hear that Traynor provided such polite, honest, and helpful service and that your new washer is working wonderfully. We truly appreciate your continued business and look forward to helping you again whenever you need another appliance. Please don’t hesitate to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

Awesome service

Awesome service, Uvie was great! Would definitely shop here in the future.

June 10, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Darlene,

Thank you for your kind feedback! We're glad to hear Uvie provided you with such great service. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your next appliance needs and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Excellent!

We had a knowledgeable sales person, what we were looking for was in stock, and the delivery/set up people were excellent. Overall very satisfied.

June 10, 2026
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Reply from Canadian Appliance Source - Halifax

Hi Collen,

Thank you for your kind feedback! We're glad to hear our sales team was knowledgeable and that you found exactly what you were looking for in stock. It's great to know our delivery and setup team provided excellent service as well. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Dan,

Thank you for your kind feedback! We're glad to hear you received great service from start to finish. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Quick sale

Quick sale, available locally and had my product delivered in 2 days!

June 7, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Burton,

Thank you for choosing CAS! We’re glad to hear you enjoyed the quick purchase and fast 2-day delivery. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!

CAS

Rated 3 out of 5 stars

I bought the fridge sight unseen

I bought the fridge sight unseen, from photos on the internet. When it was delivered I realized that it was not suitable. When I reached out regarding a possible exchange, one day after it was delivered I was told it was installed, therefore not able to be exchanged.

June 6, 2026
Rated 5 out of 5 stars

Our desired appliance was in stock and…

Our desired appliance was in stock and delivered the next day. We made the order online. The process was easy using the chat.

May 29, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Doug,

Thank you for your review and for choosing CAS! We're delighted to hear that the online ordering process was easy and that we were able to deliver your appliance the very next day. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!

CAS

Rated 5 out of 5 stars

Great service

Great service - clerk was very helpful and gave me a better price than listed (price match)

Also very fast delivery and installation

June 3, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Ivan,

Thank you for your great review! We're happy to hear you received helpful service and a great price, along with fast delivery and installation. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!

CAS

Rated 5 out of 5 stars

Excellent service

Excellent service
Thank you
TJ was great
Delivery men were very good

May 24, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Dorothy,

Thank you for your kind feedback and for choosing CAS! We're delighted to hear that TJ and our delivery team provided excellent service. We appreciate your business and look forward to serving you again. Please keep CAS in mind for future needs and recommend us to your family and friends.

CAS

Rated 5 out of 5 stars

Very pleasant and professional…

Very pleasant and professional experience from the purchase thru to the delivery two days later .
We are very happy with our Maytag washer and dryer.
Highly recommend CAS.

May 28, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Greg,

Thank you for choosing CAS! We’re happy to hear you had a pleasant and professional experience from purchase through to delivery, and that you’re enjoying your new Maytag washer and dryer. We truly appreciate your recommendation and look forward to serving you again. Please feel free to share CAS with your family and friends!

CAS

Rated 4 out of 5 stars

Hinge Changeover Cost

Hinge changeovers for a refrigerator will cost your customers another hundred dollars at least. Be upfront with your customers with this information when they are considering a purchase.

May 27, 2026
Rated 5 out of 5 stars

26 hours from ordering a fridge to…

26 hours from ordering a fridge to delivery. Appreciate the timely service and seamless process.

May 21, 2026
Unprompted review
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi,

Thank you for choosing CAS! We’re glad to hear your fridge was delivered so quickly and that the process was smooth and seamless from start to finish. We truly appreciate your business and look forward to serving you again in the future — and please feel free to recommend CAS to your family and friends!

CAS

Rated 5 out of 5 stars

great experience

great variety to choose from. Sara Podhorodeski was easy to talk to and she gave me all of the information I required and ensured that the range that I was interested in was in stock. Quick delivery and set up

May 21, 2026
Canadian Appliance Source - Halifax logo

Reply from Canadian Appliance Source - Halifax

Hi Pamela,

Thank you for your kind review! We’re glad to hear Sara provided helpful and informative service and helped you find the right range in stock. It’s great to know you were happy with the quick delivery and setup as well. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!

CAS

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