I wanted an updated version of the exact fridge which was still serving us well after 20+ years. I walked in to CAS on impulse, and they had exactly that fridge arriving the next day, could deliver... See more
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I recently purchased my whole home package with Salma. She had previously found me a hood fan for my stove and I was very impressed with her service. Her prices were better than the other stores I ha... See more
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It was very convenient, my washer quit recently and I ordered a new one from Canadian appliance source . It was delivered within a week , they hooked it up and took my old one away. I am very happy w... See more
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I purchased a Frigidaire washer dryer laundry centre. Price was excellent. The sales Rep was knowledgeable and helpful. Fast delivery and installation. Product met expectations. I highly recommend.
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Halifax
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contact info
215 Chain Lake Dr., Unit 4A, B3S1C9, Halifax, NS, Canada
- 9027011106
4.7
Excellent
2K reviews
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Removal of appliance was not added when…
Removal of appliance was not added when ordered maybe online glitch. I called they rescheduled for the removal and no additional fee. This was very helpful as we were left with old appliance in the kitchen.
June 17, 2026
Reply from Canadian Appliance Source - Halifax
Hi Robert,
Thank you for your feedback! We’re glad our team was able to quickly reschedule the appliance removal at no additional charge and help resolve the issue for you. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
The sales team were very knowledgeable…
The sales team were very knowledgeable and based on their expertise I believe that I made the right decision. I purchased the washer and dryer for my daughter and she loves them!!!!
June 23, 2026
Reply from Canadian Appliance Source - Halifax
Hi Troy,
Thank you for your kind review! We’re glad to hear our sales team’s knowledge helped you feel confident in your decision, and that your daughter is enjoying her new washer and dryer. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend CAS to your family and friends!
CAS
Knowledgeable staff and great service
Knowledgeable staff, quick delivery and setup. Very happy with our experience.
June 21, 2026
Reply from Canadian Appliance Source - Halifax
Hi Michelle,
Thank you for your wonderful review! We're delighted to hear you had a great experience with our knowledgeable team and quick delivery and setup. We truly appreciate your business, look forward to serving you again, and hope you'll recommend CAS to your family and friends.
CAS
Great service in the store
Great service in the store, competitive prices and awesome fast delivery with staff that worked fast and clean. 😊 highly recommend CAS !
June 12, 2026
Reply from Canadian Appliance Source - Halifax
Hi Lizeth,
Thank you for the wonderful review! We're delighted to hear that you enjoyed our service, pricing, and fast delivery. We truly appreciate your recommendation and your business. We look forward to serving you again, and would love for you to continue sharing CAS with your family and friends.
CAS
Very helpful sales person
Very helpful sales person, seamless delivery experience. Have now bought three appliances (washer, dryer & stove) and happy with each experience
June 19, 2026
Reply from Canadian Appliance Source - Halifax
Hi Branda,
Thank you for your continued support! We're thrilled to hear you've had great experiences with all three of your appliance purchases and that both our sales team and delivery crew met your expectations. We truly appreciate your repeat business, look forward to serving you again, and hope you'll continue to recommend CAS to your family and friends.
CAS
Was quick easy process
Was quick easy process, very professional and delivered as promised on time
June 18, 2026
Reply from Canadian Appliance Source - Halifax
Hi Kim,
Thank you for choosing CAS and for your kind feedback! We're glad to hear the process was quick, easy, and professional, and that everything was delivered on time as promised. We truly appreciate your business and look forward to serving you again. Please keep CAS in mind for your future appliance needs, and feel free to recommend us to your family and friends!
CAS
The delivery men were very polite
The delivery men were very polite. They had no understanding that the stove required levelin. They did not even have a level in their truck. Once I explained the lead driver did attempt to level the range.
June 10, 2026
Awesome salesperson
Awesome salesperson. Was able to answer all our questions very happy with our new fridge
June 7, 2026
Reply from Canadian Appliance Source - Halifax
Hi Mary,
Thank you for choosing CAS! We're happy to hear your salesperson was able to answer all your questions and that you're pleased with your new fridge. We truly appreciate your business, look forward to serving you again, and hope you’ll recommend CAS to your family and friends.
CAS
Excellent staff and service
Traynor was very polite and helpful with our purchase.Very soft spoken and truthful.If and when we need another appliance we will definitely seek out Traynor again.The store was Chain Lake in Halifax.I have used CAS before in Ontario years back and that’s the reason we thought we would try it again.Traynor was very personable.The washer is working wonderfully.
June 10, 2026
Reply from Canadian Appliance Source - Halifax
Hi Jacobus,
Thank you for your thoughtful review and for choosing CAS again after your previous experience in Ontario! We're delighted to hear that Traynor provided such polite, honest, and helpful service and that your new washer is working wonderfully. We truly appreciate your continued business and look forward to helping you again whenever you need another appliance. Please don’t hesitate to recommend CAS to your family and friends!
CAS
Awesome service
Awesome service, Uvie was great! Would definitely shop here in the future.
June 10, 2026
Reply from Canadian Appliance Source - Halifax
Hi Darlene,
Thank you for your kind feedback! We're glad to hear Uvie provided you with such great service. We truly appreciate your business and look forward to helping you again in the future. Please keep CAS in mind for your next appliance needs and feel free to recommend us to your family and friends!
CAS
Excellent!
We had a knowledgeable sales person, what we were looking for was in stock, and the delivery/set up people were excellent. Overall very satisfied.
June 10, 2026
Reply from Canadian Appliance Source - Halifax
Hi Collen,
Thank you for your kind feedback! We're glad to hear our sales team was knowledgeable and that you found exactly what you were looking for in stock. It's great to know our delivery and setup team provided excellent service as well. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
Great Service from start to finish!
June 9, 2026
Reply from Canadian Appliance Source - Halifax
Hi Dan,
Thank you for your kind feedback! We're glad to hear you received great service from start to finish. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance needs, and feel free to recommend us to your family and friends!
CAS
Reply from Canadian Appliance Source - Halifax
Hi Burton,
Thank you for choosing CAS! We’re glad to hear you enjoyed the quick purchase and fast 2-day delivery. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your next appliance purchase, and feel free to recommend us to your family and friends!
CAS
I bought the fridge sight unseen
I bought the fridge sight unseen, from photos on the internet. When it was delivered I realized that it was not suitable. When I reached out regarding a possible exchange, one day after it was delivered I was told it was installed, therefore not able to be exchanged.
June 6, 2026
Our desired appliance was in stock and…
Our desired appliance was in stock and delivered the next day. We made the order online. The process was easy using the chat.
May 29, 2026
Reply from Canadian Appliance Source - Halifax
Hi Doug,
Thank you for your review and for choosing CAS! We're delighted to hear that the online ordering process was easy and that we were able to deliver your appliance the very next day. We truly appreciate your business and look forward to serving you again in the future. Please keep CAS in mind for your appliance needs, and feel free to recommend us to family and friends!
CAS
BASICALLY GOOD. I liked that they came when you said…
I liked that they came when you said they would and there was good communication. I did not like that the big boxes were left here.
June 4, 2026
Great service
Great service - clerk was very helpful and gave me a better price than listed (price match)
Also very fast delivery and installation
June 3, 2026
Reply from Canadian Appliance Source - Halifax
Hi Ivan,
Thank you for your great review! We're happy to hear you received helpful service and a great price, along with fast delivery and installation. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Reply from Canadian Appliance Source - Halifax
Hi Dorothy,
Thank you for your kind feedback and for choosing CAS! We're delighted to hear that TJ and our delivery team provided excellent service. We appreciate your business and look forward to serving you again. Please keep CAS in mind for future needs and recommend us to your family and friends.
CAS
Very pleasant and professional…
Very pleasant and professional experience from the purchase thru to the delivery two days later .
We are very happy with our Maytag washer and dryer.
Highly recommend CAS.
May 28, 2026
Reply from Canadian Appliance Source - Halifax
Hi Greg,
Thank you for choosing CAS! We’re happy to hear you had a pleasant and professional experience from purchase through to delivery, and that you’re enjoying your new Maytag washer and dryer. We truly appreciate your recommendation and look forward to serving you again. Please feel free to share CAS with your family and friends!
CAS
Hinge Changeover Cost
Hinge changeovers for a refrigerator will cost your customers another hundred dollars at least. Be upfront with your customers with this information when they are considering a purchase.
May 27, 2026
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