I wanted an updated version of the exact fridge which was still serving us well after 20+ years. I walked in to CAS on impulse, and they had exactly that fridge arriving the next day, could deliver... See more
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I recently purchased my whole home package with Salma. She had previously found me a hood fan for my stove and I was very impressed with her service. Her prices were better than the other stores I ha... See more
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It was very convenient, my washer quit recently and I ordered a new one from Canadian appliance source . It was delivered within a week , they hooked it up and took my old one away. I am very happy w... See more
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I purchased a Frigidaire washer dryer laundry centre. Price was excellent. The sales Rep was knowledgeable and helpful. Fast delivery and installation. Product met expectations. I highly recommend.
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Company details
- #3 of 6 best companies in Appliance Store
About Canadian Appliance Source - Halifax
Written by the company
Canadian Appliance Source, founded in 2008, has developed into a forerunner of modern appliance retail. Our model is unique in that our focus has always been on providing our customers with the personalized, thoughtful help and advice of an appliance specialist. Whether online or in-store, CAS customers receive knowledgeable advice, expert service, and quality appliances at exceptional prices. Our goal is to leave each customer with the certainty they made the right choice buying from us.
Now with more than 40 locations, our mission has grown to be the largest national appliance retailer in Canada. However, we will be a coast-to-coast retailer with a difference: we will still offer each customer that same personalized advice and unique in-store experience. We will do this by maintaining the exemplary level of training each sales associate receives; we will do this by ensuring every member of the CAS team shares our values of respect, responsibility, and commitment to customer satisfaction. We will do this by empowering everyone in our company to provide our customers with the expertise they deserve. CAS has always stood apart from the competition, and as we grow, we will continue to do so. We now have the resources, the ability, and most importantly, the drive to be the best appliance retailer in Canada.
Although we have grown in size, we have never lost our focus on creating our unique, customer-centric, in-store experience. Each CAS store has a boutique feel, features streamlined, modern displays, and customers are serviced by personable, knowledgeable staff. We pay attention to the details to make the shopping experience as pleasant as possible.
We know that buying major household appliances can feel like a big commitment, and there’s often a lot of confusion or outdated information online regarding return terms and hidden fees with Canadian Appliance Source.
Based on our recent video update (you can reference the file named "Official Canadian Appliance Source Return Policy 60-Day Returns & ZERO Restocking Fees"), we want to clear the air and lay out our Return Policy as simply and directly as possible so you can shop with complete peace of mind.
The Core Return Terms for Unused Items
- 60-Day Full Refund Window: You have a full 60 days from purchase to initiate a return or exchange.
- $0 Restocking Fees: We do not charge any restocking fees on eligible returns. - Original Packaging Requirement: To qualify for this standard return, the product must be returned in its original packaging.How to Process a Return
- Keep Your Packaging (For Standard Returns): If you simply changed your mind, ensure the appliance remains in its original box/packaging.
- Initiate the Return: Reach out to our rCanadian Appliance Source Returns Portal - https://www.canadianappliance.ca/returns or customer Service within the 60-day window (or immediately if your item arrived damaged/defective, Do not plug in or use it) and we shall process your return accordingly.What If Your Product is Damaged or Defective?
We want to make sure that you are fully aware that if your product arrives damaged or is not working, the standard policy rules above do not apply to you.
If you receive a defective or damaged appliance, you are completely exempt from the standard return restrictions; you have 48 hours from the day of delivery to report any damage or any issue with your appliance on our dedicated online support for returns at https://www.canadianappliance.ca/returns
Contact info
215 Chain Lake Dr., Unit 4A, B3S1C9, Halifax, NS, Canada
- 9027011106
4.7
Excellent
2K reviews
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26 hours from ordering a fridge to…
26 hours from ordering a fridge to delivery. Appreciate the timely service and seamless process.
May 21, 2026
Unprompted review
Reply from Canadian Appliance Source - Halifax
Hi,
Thank you for choosing CAS! We’re glad to hear your fridge was delivered so quickly and that the process was smooth and seamless from start to finish. We truly appreciate your business and look forward to serving you again in the future — and please feel free to recommend CAS to your family and friends!
CAS
great experience
great variety to choose from. Sara Podhorodeski was easy to talk to and she gave me all of the information I required and ensured that the range that I was interested in was in stock. Quick delivery and set up
May 21, 2026
Reply from Canadian Appliance Source - Halifax
Hi Pamela,
Thank you for your kind review! We’re glad to hear Sara provided helpful and informative service and helped you find the right range in stock. It’s great to know you were happy with the quick delivery and setup as well. We truly appreciate your business with CAS and look forward to serving you again. Please feel free to recommend us to your family and friends!
CAS
Buying a washer was so easy because my…
Buying a washer was so easy because my salesman didn't rush me & answered all of my questions.
May 12, 2026
Reply from Canadian Appliance Source - Halifax
Hi Donna,
Thank you for your kind review! We’re so happy to hear your washer purchase was an easy and comfortable experience. Providing helpful, pressure-free service is always our goal. We truly appreciate your business with CAS and look forward to helping you again in the future. Please feel free to recommend us to your family and friends!
CAS
Excellent experience
Excellent experience. Uves was helpful, professional and communicated with me well. He got me a great deal. Delivery people were the best I have seen. Careful and professional.
May 10, 2026
Reply from Canadian Appliance Source - Halifax
Hello,
Thank you for your business. We truly appreciate you trusting us with your purchase and are so glad that our sales and delivery teams provided a smooth, professional experience.
We look forward to welcoming you back to our store in the future.
Cheers,
CAS
Always excellent service from these guys
May 10, 2026
Reply from Canadian Appliance Source - Halifax
Hi Keith,
We are so glad you consistently receive excellent service from our team. Thank you for sharing!
CAS
Tenor Anes was excellent -starting from…
Tenor Anes was excellent -starting from recommending the product till the shipment delivery. He made sure we got the best price!
May 3, 2026
Very pleasant efficient sales rep
Very pleasant efficient sales rep. No hassle, seamless purchase process, no delivery fee, best part was that the product was on site in warehouse.
May 7, 2026
Reply from Canadian Appliance Source - Halifax
Hi Lee,
We're happy to hear that you had a seamless purchase process with a helpful sales representative. It's great that you appreciated our on-site product availability and free delivery.
CAS
From start to finish our experience has…
From start to finish our experience has been excellent. Our fridge died and we needed a new one ASAP. We received our new fridge the next day and our old fridge was hauled away free of charge. Free delivery too.
May 6, 2026
Reply from Canadian Appliance Source - Halifax
Hi Cathy,
From start to finish our experience has been excellent. Our fridge died, and we needed a new one ASAP. We received our new fridge the next day, and our old fridge was hauled away free of charge. Free delivery too.
CAS
I always get great service from the…
I always get great service from the service agent there and feel well taken care of. He always finds us the best deals for what we’re looking for and does it with a smile and enthusiasm. Then you can always count on enthusiastic delivery people who will make it work. As a regular customer, I am pleased with the attention we get.
May 6, 2026
Reply from Canadian Appliance Source - Halifax
Hi Alexander,
Thank you so much for your continued loyalty and kind words about CAS! We’re delighted to hear that our service team consistently takes good care of you and helps you find the best deals with a positive attitude. It’s also great to know our delivery team continues to provide the same level of enthusiasm and support. We truly appreciate your ongoing business and trust in us. We look forward to serving you again soon—please don’t hesitate to continue recommending CAS to your family and friends as well!
CAS
Reply from Canadian Appliance Source - Halifax
Hi Richard,
We appreciate you taking the time to share your positive experience with our team; we are so glad you found them helpful and friendly.
CAS
Reply from Canadian Appliance Source - Halifax
Hi Brendan,
We appreciate you taking the time to share your positive experience with our quick, efficient, and kind team members!
CAS
Knowledgeable salesman
Trenor Anes was a great salesman. He answered all our questions ( we stopped in at least twice after the sale to clarify delivery and warranty access with questions we should have asked...or forgot the answer to) and he explained the delivery process and warranties, probably twice. Highly recommended.
May 2, 2026
Reply from Canadian Appliance Source - Halifax
Hi Ronald,
Thank you for the fantastic review and for choosing CAS! We’re so glad to hear that Trenor Anes provided such patient, thorough, and helpful service throughout your experience. Taking the time to answer questions and ensure everything is clear — even after the sale — is exactly the level of care we strive for. We truly appreciate your recommendation and your business, and we look forward to helping you again in the future. Enjoy your new appliances, and please keep CAS in mind for any future needs and referrals to family and friends!
CAS
Service was Excellent
Service was Excellent. Customer service representative Explain clearly about product.
May 2, 2026
Reply from Canadian Appliance Source - Halifax
Hi Sharavan,
We're happy to hear that you received excellent service! We appreciate you sharing that our customer service representative clearly explained the product to you.
CAS
T.J. Kim rocks!!!
T.J. Kim was our sales agent and spent all his time with us, assisting with the purchases of four appliances. He kept us aware of availability, available options on the appliances, and delivery schedules. A gentleman throughout the process as well as the couple other times that I had occasion to deal with him. Well done!!
May 1, 2026
Reply from Canadian Appliance Source - Halifax
Hi Ray,
Thank you so much for your thoughtful review! We’re delighted to hear that T.J. Kim provided such attentive and professional service while helping you select your appliances. Keeping you informed on availability, options, and delivery is exactly the level of care we strive for.
It’s wonderful to know your experience was consistently positive each time you worked with him.
We truly appreciate your business and your trust in CAS. We look forward to serving you again in the future, and if your friends or family are ever in the market for appliances, we’d be grateful if you recommended us to them. Thanks again!
CAS
Salma was excellent from the beginning…
Salma was excellent from the beginning to the end! Professional, genuine and very patient!
She is a real asset for your company !
Thank you
Adriana
April 24, 2026
Reply from Canadian Appliance Source - Halifax
Hi Adriana,
Thank you so much for your wonderful feedback! We’re delighted to hear that Salma provided such a professional, genuine, and patient experience from start to finish—she truly is a valued member of our team.
We sincerely appreciate your business and your trust in CAS. We look forward to serving you again in the future, and if your friends or family are ever in need of appliances, we’d be grateful if you recommended us to them. Thank you again!
CAS
Service was very polite
Service was very polite, knowledgeable and not pushy.
Next day delivery was very important.
April 23, 2026
Reply from Canadian Appliance Source - Halifax
Hi Rosemary,
We're happy to hear that our service was polite, knowledgeable, and not pushy. We appreciate that next-day delivery was important and that we met your needs.
CAS
I found
I found, Salma, the salesperson very helpful, the price of the three appliances very reasonable (especially that of the Haier microwave oven) and the delivery guys very careful.
April 29, 2026
Reply from Canadian Appliance Source - Halifax
Hi Bill,
Thank you for your kind feedback—we truly appreciate your business with CAS. We’re pleased to hear that Salma was very helpful, that you found great value in your appliance purchase, and that the delivery team handled everything with care.
It’s especially nice to know you were happy with the pricing and overall experience. We’ll be sure to pass your comments along to Salma and the delivery team.
Thank you again for choosing CAS—we look forward to serving you again in the future, and we’d be grateful if you shared your experience with your family and friends!
CAS
Kien was awesome
Kien was awesome, helped us find the range we were looking for at the right price. Delivery the next morning. The instal crew were courteous and polite with a carefull attitude and attention to detail. They even took old unit away.
Highly recommended 👌
April 18, 2026
Reply from Canadian Appliance Source - Halifax
Hi Steve,
Thank you so much for your great review! We’re thrilled to hear that Kien was able to help you find the perfect range at the right price and that everything came together so quickly with next-morning delivery.
It’s also wonderful to know our installation team made a strong impression with their courteous, careful, and detail-oriented approach—and that the haul-away service added to the convenience.
We truly appreciate your business and your trust in CAS. We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends. Thanks again for choosing CAS!
CAS
The salesperson at the store was …
The salesperson at the store was friendly, polite and helpful. It was a positive experience buying a fridge. The delivery service was right on time and care was taken to properly install the new fridge and take the old one away.
April 24, 2026
Reply from Canadian Appliance Source - Halifax
Hi Christel,
Thank you for your kind feedback! We’re glad to hear you had a positive experience in-store and that our team was friendly, polite, and helpful while you chose your new fridge.
It’s also great to know the delivery was right on time and that everything was installed with care, including the removal of your old appliance.
We truly appreciate your business and your trust in CAS. We look forward to serving you again in the future, and we’d be grateful if you shared your experience with family and friends. Thanks again for choosing CAS!
CAS
Our representative Uves.
Our representative Uves was knowledgeable and helpful. Made the process easy and quick. Good communication after the sale.
April 24, 2026
Reply from Canadian Appliance Source - Halifax
Hi Stephen,
We're happy our representative was knowledgeable and helpful, making the process easy and quick for you. We appreciate your feedback regarding the good communication after the sale!
CAS
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